Mark the salesman was really helpful and knowledgeable. He had a lovely manner and not pushy. I’ve always had the perception that sofology was expensive and never looked inside until recently. It’s a... もっと見る
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所在地
所在地を変更Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Karen made choosing a sofa so easy, she give me advice as I was so unsure on what to choose, I always go to scs but I won’t from now on and iv told everyone to come to you because of the choice of so... もっと見る
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The level of knowledge from the assistant was good and she seemed to offer good advice regarding the product we were interested in. However at the point of sale the ‘awkward’ bit if the conversatio... もっと見る
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We returned to purchase 2 raise and recliner chairs like our 2 seater purchased last year to find the choice of chairs had improved and available in the same cloth as ours Not the same style but... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, 英国
4.9
優良
3281件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Steph was informative about product and…
Steph was informative about product and helped with a change of item. Very friendly nothing was too much
2026年5月3日
Sofology - North Shields からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - North Shields からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Shopping made easy
Sales member Stephanie Bowie was pleasant, well presented, knowledgeable, no high sales pressure.
Left us to browse in our own time and gave any further advice when required.
2026年5月2日
Sofology - North Shields からの回答
Hi there, thank you for your review. Another great review for Stephanie, we will make sure to pass this on! Have a nice day.
Sofology - North Shields からの回答
Thank you for sharing your experience :-)
Libby in the North Shields shop was…
Libby in the North Shields shop was really good.The guys who delivered my two seater yesterday were very good also.Just waiting for my chair to arrive.
2026年4月28日
Sofology - North Shields からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Sofology - North Shields からの回答
Hi there, thank you for your review. Another great review for Susan, we will make sure to pass this on! Have a nice day.
Sofology - North Shields からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Great customer service and an excellent…
Great customer service and an excellent range of sofas. Paid a deposit on the day and the rest is paid after the sofa has been delivered. I am happy with my purchase and I am looking forward to actually having a sofa in my house and not having to use bean bags!
2026年3月6日
Sofology - North Shields からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
the sales girls were very informative…
the sales girls were very informative we felt relaxed and they were not pushy highly recommended
2026年4月16日
Sofology - North Shields からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Outstanding customer service
Service was excellent, knowledge of products, materials was outstanding, no pressure to buy which was key and staff warm and friendly. Beats most other companies
2026年4月11日
Sofology - North Shields からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Sofology - North Shields からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great service and not 'pushy'
2026年4月14日
Sofology - North Shields からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sofology - North Shields からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Top class experience
Excellent choice of sofas, friendly & professional staff giving expert advice but never pushy. Would highly recommend
2026年4月12日
Sofology - North Shields からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Good service (very good attention by…
Good service (very good attention by Karen the store operative) and good product
2026年4月14日
Sofology - North Shields からの回答
Hi there, thank you for your review. Another great review for Karen, we will make sure to pass this on! Have a nice day.
Sofology - North Shields からの回答
Hi there, thank you for your review. Another great review for Karen, we will make sure to pass this on! Have a nice day.
Don’t need to improve very good service
2026年4月10日
Sofology - North Shields からの回答
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Friendly and very helpful adviser
Friendly and very helpful adviser. No forceful sale, just useful info and guidance. In store displays were also more imaginative than most allowing you to better visualise the sofa in a home space.
2026年4月12日
Sofology - North Shields からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - North Shields からの回答
Thank you for sharing your experience Linzi.
Susie was hugely helpful
Susie was hugely helpful and used her personal experience. She also was not afraid to correct us.
2026年4月7日
Sofology - North Shields からの回答
Thank you for awarding us 5 stars Steve.
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