Sofology - North Shields レビュー 3,192

The sales person Jo was a very friendly and professional young lady,not pushy at all,We received great service and advice.When we left the store we felt confident in our decision.Would highly recommend Sofology,Also had great service from Karen on the previous day.

Jo was a pleasure to deal with, she is very knowledgeable. Thank you

Great choice and Karen, the sales assistant, was very helpful and attentive.

Bought a sofa for my daughter for her first house and Leanne was the consummate professional all the way through.
Keep up the great work and absolute asset to sofology

Really helpful, informative, enabled us to choose the right sofa for our family

Staff helpful and knowledgeable but left us time to look around without feeling under pressure

Jo was really good in explaining all the information that she had regarding our 3 seater and 2 seater sofa that we ordered ,very good

We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing without any pressure.

Stephanie was especially helpful throughout. She was friendly, knowledgeable, and took the time to answer our questions clearly. She gave useful advice and helped us feel confident in our choice without being pushy.

Overall, a smooth and straightforward experience. Thanks again to Stephanie for her help, it was much appreciated!

Stephanie was very knowledgeable and full of advice.

Following an extensive search to find our ideal sofa, we visited Sofology at Silverlink and were expertly assisted by Leanne to help us find what we were looking for. Customer service was excellent and we are delighted to have eventually made our purchase. Many thanks to Leanne for making the experience so great!

Excellent service from Jo at the silver link branch

Leanne was so helpful and reassuring when we visited the silverlink branch. We brought our toddler with us who started to become a bit wingey and Leanne was so helpful she gave her a colouring book and let her carry round one of the soft sausage dog toys, really impressed with the service we had!

This will have been our 3rd sofology sofa, always great quality and great customer service.

Helpful staff but not pushy. We were given time to browse the store but when we had questions there was someone available to answer them. As we were purchasing a sofa bed Steph very helpfully moved the different seat cushion options onto a sofa bed frame so we could get a true idea of how they would feel to sit on.

Really positive friendly staff,I was looking for new sofa due to bad back so she gave me advice on which one would be better for me .Libby was the lady who helped me nothing was to much trouble. No hard sell to buy at all lots of honest helpful information to help me choose the right sofa for me .

Good experience all round, very informative

Great customer service

Excellent customer service thanks Leanne

All good , Suzie made us feel welcome and she was very friendly, polite and professional.

Excellent customer service @ Silverlink. Knowledgable, informative and guided us through the buying process easily, aswell as offering valuable advice on materials and aftercare & payment options.
Thank you

We were given the time to work out which sofa & chairs were the ideal choice for us. Karen was very helpful advising different functions and fabrics available and let us have sample so we could see if it would suit our other furniture. Jo explained all the guarantees, additional cover available and delivery information. Really friendly and made the process so simple.