Sofology - Norwichレビュー 

2,073
TrustScore 5段階評価の5

4.9

Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff in shop extremely helpful. Shown all the options available with different versions of the 2 and 3 seater sofas I eventually bought. Delivered on time. Delivery and installation people unbeli... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... もっと見る

企業が回答しました

5つ星のうち5の評価

Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... もっと見る

企業が回答しました

5つ星のうち5の評価

We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, 英国

4.9

優良

TrustScore 5段階評価の5

2073件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,073)

過去12か月のレビュー数: 18,554

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience from start to finish

The staff at the Norwich sofology store were impeccable. From as soon as we walked in we were greeted with smiles and warm welcomes. They explained to us how their sofa options worked before letting us take a leisurely stroll around the store. Once we had found a sofa we loved they were able to help us put the order in. The gentleman who served us explained the whole process in depth and made us feel very comfortable with our choice of sofa and store.

2025年12月31日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

What a fantastic review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

Brilliant service

Brilliant service, thank you to John and Lauren.

2026年1月3日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Would highly recommend Sofology 😊

The Sales Consultant made our visit to Sofology a very relaxing and enjoyable experience whilst choosing our new sofa. Marcus had lots of patience as we changed our mind on colour several times. Would highly recommend Sofology - Sales Consultant highly knowledgeable in his field.

2026年1月2日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Fantastic Service by Wayne

We were greeted by Wayne, in a very friendly and warming manner. He made us feel very welcome and relaxed and let us take our time without being pushy. We came back to purchase the sofa and he remembered our names and even had a laugh with us as we completed our purchase . It felt like we were sitting in a living room with a good friend. Would highly recommend . Fantastic service , great sofas and great staff 5 stars plus.

2026年1月2日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Great service …

The sales lady Lauren was absolutely fantastic from start to finish. She helped us choose what we wanted and give us different options , she couldn’t have been more helpful. This Shop has the best choice in the area highly recommend a visit.

2026年1月2日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Sofas

All praise has to go to Lauren H who worked tirelessly to help us sort two sofas for us to meet our very particular requirements

2025年12月31日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Marcus was a great aid in helping us…

Marcus was a great aid in helping us pick the right sofa. He made the whole experience effortless and comfortable. We walked away very impressive with his manner and knowledge and most importantly a sofa we are extremely happy with.

2025年12月30日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Wayne and mark couldn’t have been more…

Wayne and mark couldn’t have been more helpful. They were so patient with us, so down to earth. Not like other sofa stores where you feel pressured to buy. We were able to make our own informed choice.
Thanks guys!

2025年12月30日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

5つ星のうち5の評価

The team were so friendly

The team were so friendly, helpful and happy it was a pleasure to shop at the Norwich Store

2025年12月29日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for awarding us 5 stars Kim

5つ星のうち5の評価

Mark kafourous is a great saleman

Mark kafourous is a great saleman. Gives excellent customer service, very professional, helpful and amazing to deal with. Sold us a cinema sofa and chair and very happy with service we got.

2025年12月28日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for awarding us 5 Stars :-)

5つ星のうち5の評価

very helpful went out of his way

very helpful went out of his way , fantastic service from Mark

2025年12月27日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Nice choice of sofas

Nice choice of sofas.
Friendly helpful staff. Were left alone, no pressure, so we could find the sofa that best fit our needs.

2025年12月26日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち1の評価

Purchased a ex display

Purchased a ex display, was given wrong information on when would be delivered, but when contacted they did manage to arrange delivery for when the sales person told me. On delivery, drivers informed me that the sofa had some damage to the corner and that the warehouse had told the drivers that I was aware of this - I was not! Having just moved to a new build property I was advised to not step on grass fro 6 weeks if not the grass would not take - sadly the delivery driver ignored my request and walked over the grass. I have tried to contact Sofology via email, but I am still awaiting a reply from my email....

2025年11月9日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

5つ星のうち5の評価

Mel stevens was great!

Mel stevens was great!

2025年12月22日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Easy to work with

Easy to work with

2025年12月22日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

We had a great experience on the two…

We had a great experience on the two occasions we visited the store. Could browse in peace, and when we had questions staff were helpful and friendly - even giving our kids popcorn and putting the TV on for them so we could concentrate. Big shout out to Laura, who was super knowledgeable and really lovely - would highly recommend!

2025年12月21日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

We're really grateful you shared your amazing 5* review. We are glad that laura was a great help and you were provided with refreshments. It is much appreciated for you to take the time out to share your kind words with others.

5つ星のうち5の評価

Was allowed to take my time

Was allowed to take my time , all my questions answered and staff were really friendly without being OTT

2025年12月20日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Great Experience

Mel was incredibly helpful from the moment we walked into the store. He was never pushy and explained the guarantees and qualities of the sofas we wanted in particular. Mel was very knowledgeable for all of my questions, very kind l, and overall delivered a great experience. I would definitely buy from Mel and Sofology again.

2025年12月13日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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