Staff in shop extremely helpful. Shown all the options available with different versions of the 2 and 3 seater sofas I eventually bought. Delivered on time. Delivery and installation people unbeli... もっと見る
企業が回答しました
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Staff in shop extremely helpful. Shown all the options available with different versions of the 2 and 3 seater sofas I eventually bought. Delivered on time. Delivery and installation people unbeli... もっと見る
企業が回答しました
We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... もっと見る
企業が回答しました
Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... もっと見る
企業が回答しました
We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What made our experience fabulous was the staff. All were so helpful and supportive and friendly especially Lauren ( Norwich store) who served us and guided us through the process of buying. We cannot express highly enough that Lauren never once pushed us or used any hard sell pressure on us to make a decision or purchase. She was a breath of fresh air and her approach was instrumental in our decision to purchase. It’s so refreshing to feel comfortable and relaxed when looking for something that would appeal to us. She explained everything about the different sofas and had deep knowledge of what would fit / suit our house.

Sofology - Norwich からの回答
Wayne was great, very helpful and knowledgeable. Looking forward to receiving new sofa!

Sofology - Norwich からの回答
Customer service was excellent.started withe the very lovely and helpful Laura whom answered every question.
Ordered the following day with Wayne who was very polite and explained everything.was helpful answering more questions.Would recommend the company

Sofology - Norwich からの回答
Great service from Mel.
He was helpful and knowledgeable but not pushy.
Didn’t hurry us in making a decision over the purchase of the sofa.

Sofology - Norwich からの回答
Marcus at Norwich store, what a nice guy, very helpful, very thorough with all information. Made our experience very pleasant.

Sofology - Norwich からの回答
Very friendly staff, no hard sell from Lauren our sales rep. Went through all the ranges to find our exact sofa type and size. Very pleased with the outcome and we are looking forward to receiving our new sofa.

Sofology - Norwich からの回答
Mel was so pleasant to deal with. He made me feel welcome in the store without being pushy. He answered all my questions and treated me with the upmost respect, which meant a lot to me as this was my first ever large purchase and I was so tempted to just do it online. I’m glad I saw him instead. I couldn’t recommend Mel and Sofology in Norwich more and now I’m looking forward to receiving my new sofa.

Sofology - Norwich からの回答
Helpful, knowledgeable and friendly service in looking for a pair of reclining swivel chairs.

Sofology - Norwich からの回答
From start to finish Laura was amazing! So patient with me as I’m the most indecisive person, Laura showed me all different options I could have and pointed me in the direction of how to work the space I had better!

Sofology - Norwich からの回答
Had a great experience Mel and Mark were marvellous nothing was to much trouble very pleased with our purchase and the service thank you

Sofology - Norwich からの回答
Purchased a settee yesterday great service from Mark very knowledgeable about product , friendly welcoming staff .

Sofology - Norwich からの回答
Viewed and visited multiple high street suppliers to find the right sofa within our dimension and style constraints. It was noticeable on entering the Sofology display room in Norwich that there is a no pressure culture, and to be honest the products sold themselves without the need for a commission hungry sales advisor to trail your every move. Whilst i feel it imperative to visit a store to make such a purchase, allowing myself the buyer to touch, sit and become familiar to the products, i was genuinely impressed with the level of detail the staff knew about the product, features, construction and care for each sofa. As a Principal Engineer i found the quality and designs well thought through with attention to detail, and the comfort.

Sofology - Norwich からの回答
Laura (Norwich branch) was very helpful and not pushy which helped us relax and eventually choose our new Sofa!

Sofology - Norwich からの回答
Shop was full of friendly and extremely helpful people. I got the exact sofa I was looking for. My salesman Mark was exceptional

Sofology - Norwich からの回答
We bought two sofas exactly as intended, with absolutely no sales pressure. The team were extremely knowledgeable about their products and sales policies, and everyone we spoke to was very pleasant. Great staff and a good selection of stock.

Sofology - Norwich からの回答
Our experience with Laura at Sofology was first class today. No pressure, no hard sell, just lots of helpful information and a great cup of coffee. Can’t wait for our new sofa to arrive. Thanks to all.

Sofology - Norwich からの回答
Mark and his manager were really friendly, patient, and answered all our questions.

Sofology - Norwich からの回答
Non-pushy, extremely helpful sales staff who carefully checked all our requirements before proceeding with the sale.

Sofology - Norwich からの回答
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