Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. Sh... もっと見る
企業が回答しました
所在地
所在地を変更Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We welcomed the direct and informative assistance from all of your sales staff that we encountered at each visit. When we purchased Georgeta was pleasant, helpful and answered all of our questions wi... もっと見る
企業が回答しました
Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering proc... もっと見る
企業が回答しました
I wanted to research my purchase and the sofology website was great. Once I narrowed it down. I went to the Nottingham branch where I given the time and attention to make the right decision for me. I... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, 英国
4.8
優良
3216件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Nottingham からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Nottingham からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
New sofa I love green
Daniel was so kind, showed patience and was not pushy just easy going and knowledgeable.
2025年12月31日
Sofology - Nottingham からの回答
We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊
Best customer service you’ll ever get…
Best customer service you’ll ever get from start to finish
2025年12月27日
Sofology - Nottingham からの回答
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Great Experience
Really good experience. Very knowledgeable and professional sales service.
2025年12月30日
Sofology - Nottingham からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Made to feel a valued customer
Made to feel a valued customer, very knowledgeable sales person, Georgeta, who explained everything well. Definitely 5* !
2025年12月30日
Sofology - Nottingham からの回答
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Sofology - Nottingham からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
Chris
Me and my partner came to Nottingham Giltbook today and dealt with the lovely Chris. We came in to add a love seat to our sofology sofa set we already had. Chris greeted us straight away and knew exactly what we were looking for. As a couple that already works in sales we found Chris to be very accommodating and he was a very good salesman. What a credit to the company, Chris said that it was sadly his last day with the company today, good luck Chris, we are sure you will smash your new role!
2025年12月30日
Sofology - Nottingham からの回答
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great choice and no pressure from staff.
We wandered in and looked around at the available sofas. One of the staff asked us if he could help us, but was happy to let us continue looking. When we were ready, we called him back and with his guidance we chose a sofa and a care package to go with it. All our choices were talked through and he explained what was included and what the process going forward to delivery included. Looking forward to receiving our sofa soon.
2025年12月29日
Sofology - Nottingham からの回答
Thank you so much for taking the time to share your feedback with us.
Sofology - Nottingham からの回答
Hi there, thank you for the 5 star review!
Excellent customer service!
Zenon was extremely helpful, knowledgeable and not pushy. Explained everything clearly, shopping made easy!
2025年12月28日
Sofology - Nottingham からの回答
Hello, thank you so much for your review. We are so happy to hear this!
Fab experience
Staff were helpful and attentive. We looked around without anyone bothering us. Which i like.
Purchased the Hudson 3 seater, chair and footstall.
Had to pay for delivery £129. Which I think is ridiculous when you have spend £1500. I would expect free delivery for the price you pay. It is what it is.
2025年12月28日
Sofology - Nottingham からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Sofology - Nottingham からの回答
Thank you so much for taking the time to share your feedback with us
Great customer service from the sales…
Great customer service from the sales person Evie, very polite and knowledgeable.
Thank you
Mark n Anne
2025年12月27日
Sofology - Nottingham からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Fantastic swift service a very warm and…
Fantastic swift service a very warm and welcoming adviser I forget her name, I’m sorry! but she was very reassuring and made the whole sale and credit application process very enjoyable and easy!
I would definitely recommend you buying these quality sofas and maybe, asking about credit to cover your payments.
Many thanks!
Rukhsana :) 🙏🏽
2025年12月21日
Sofology - Nottingham からの回答
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Chris was brilliant
Chris was brilliant, helped us design our modular sofa. Wife is really happy. Thank you
2025年12月20日
Sofology - Nottingham からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Amazing staff and variety of products
Variety of quality products to choose from, and the staff were amazing, very friendly and helpful, sat with us and explained everything in detail.
2025年12月10日
Sofology - Nottingham からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very helpful
Very helpful. Explained all about Sofia how to care for them.
We sat on them and was not to rush and experience the comfort and make sure they were right for us.
Excellent customer service
2025年9月21日
Sofology - Nottingham からの回答
Hi Emma, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology.
Patience pays
Having made several visits before putting in our order, we’ve always found the team members friendly, helpful, informative and relaxed, never being pushy.
2025年12月9日
Sofology - Nottingham からの回答
Thank you so much for taking the time to share this lovely feedback. We’re really pleased to hear that you had such a positive experience. If there’s anything more we can help with, just let us know, we’re always here to support you.
Very helpful
Very helpful. We dealt with a gentleman called Chris who told us everything we needed to know. Very polite and knowledgeable.
2025年12月8日
Sofology - Nottingham からの回答
Good afternoon Mandy, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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