Sofology - Nottingham レビュー 

3,215
•
TrustScore 5段階評価の5

4.8

Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. Sh... もっと見る

企業が回答しました

5つ星のうち5の評価

Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering proc... もっと見る

企業が回答しました

5つ星のうち5の評価

We welcomed the direct and informative assistance from all of your sales staff that we encountered at each visit. When we purchased Georgeta was pleasant, helpful and answered all of our questions wi... もっと見る

企業が回答しました

5つ星のうち4の評価

Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, 英国

4.8

優良

TrustScore 5段階評価の5

3215件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(3,215)

過去12か月のレビュー数: 16,191件

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5つ星のうち4の評価

Would have been 5 * if they had thrown…

Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds

2026年9月12日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

Good Afternoon, thank you for your review. Unfortunately we don't give away the optional additionals just to ensure fairness for every customer, but thank you for your feedback - we do appreciate it!

5つ星のうち5の評価

Very good staff

Very helpful staff

2026年9月9日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Excellent service

Excellent service with friendly and knowledgable staff.

2026年9月2日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち1の評価

Was miss sold as told has built in…

Was miss sold as told has built in speaker when doesn't, took deposit twice when I couldn't afford it twice, waiting 4 weeks for an ex display as they carried on displaying after I purchased, foot of 1 chair was damaged, other chair was wrong material and now been told to wait 6 more weeks for correct one, everytime you want an answer you're told to wait 72 hours for a call back. Failed on purchase for miss information, failed on delivery sending wrong material, failed on customer service assistant constantly told to wait 72 hours.

2026年8月15日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

5つ星のうち5の評価

Welcomed into store but not…

Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering process clear.

2026年9月7日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

Hi there, thank you for your review. Another great review for Georgeta, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Good selection of what we wanted and…

Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. She was exceptionally pleasant and helpful. All extras explained and no pressure applied to purchase. Chose what we wanted , good choice of colours . Delivery arranged to suit us. All outstanding. Thank you.

2026年8月26日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

5つ星のうち5の評価

The Experience

The sales team were friendly and helpful.
Allowed us time to pick a sofa that was right for us. The store was well presented and you were allowed to explore at your leisure.
The service was great from viewing to ordering.

2026年8月30日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち1の評価

The shop changed my contracted order

The shop changed my contracted order by reducing the amount of armchairs I had bought.
Which was a breach of contract.

2026年8月28日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

5つ星のうち5の評価

I wanted to research my purchase and…

I wanted to research my purchase and the sofology website was great. Once I narrowed it down. I went to the Nottingham branch where I given the time and attention to make the right decision for me. I was able to try out the features and feel the material. The payment options were explained well. I left feeling confident I had the right sofa.

2026年8月15日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Really friendly and helpful staff.

Really friendly and helpful staff.
The sofas we bought were exactly what we wanted.

2026年8月15日
Sofology - Nottingham ロゴ

Sofology - Nottingham からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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