Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. Sh... もっと見る
企業が回答しました
Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. Sh... もっと見る
企業が回答しました
Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering proc... もっと見る
企業が回答しました
We welcomed the direct and informative assistance from all of your sales staff that we encountered at each visit. When we purchased Georgeta was pleasant, helpful and answered all of our questions wi... もっと見る
企業が回答しました
Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds

Sofology - Nottingham からの回答
Good customer service no pressure good advice freindly

Sofology - Nottingham からの回答

Sofology - Nottingham からの回答

Sofology - Nottingham からの回答
Knowledgeable staff great product choices reasonable prices

Sofology - Nottingham からの回答
Was miss sold as told has built in speaker when doesn't, took deposit twice when I couldn't afford it twice, waiting 4 weeks for an ex display as they carried on displaying after I purchased, foot of 1 chair was damaged, other chair was wrong material and now been told to wait 6 more weeks for correct one, everytime you want an answer you're told to wait 72 hours for a call back. Failed on purchase for miss information, failed on delivery sending wrong material, failed on customer service assistant constantly told to wait 72 hours.

Sofology - Nottingham からの回答
Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering process clear.

Sofology - Nottingham からの回答
Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. She was exceptionally pleasant and helpful. All extras explained and no pressure applied to purchase. Chose what we wanted , good choice of colours . Delivery arranged to suit us. All outstanding. Thank you.

Sofology - Nottingham からの回答
Matthew gives us constructive opinions, explains details in patient.

Sofology - Nottingham からの回答
Excellent service from Lini your staff member areal asset for your company

Sofology - Nottingham からの回答
The sales team were friendly and helpful.
Allowed us time to pick a sofa that was right for us. The store was well presented and you were allowed to explore at your leisure.
The service was great from viewing to ordering.

Sofology - Nottingham からの回答
Really friendly no pressure great knowledge to help make an informed choice

Sofology - Nottingham からの回答
The shop changed my contracted order by reducing the amount of armchairs I had bought.
Which was a breach of contract.

Sofology - Nottingham からの回答

Sofology - Nottingham からの回答
I wanted to research my purchase and the sofology website was great. Once I narrowed it down. I went to the Nottingham branch where I given the time and attention to make the right decision for me. I was able to try out the features and feel the material. The payment options were explained well. I left feeling confident I had the right sofa.

Sofology - Nottingham からの回答
Really friendly and helpful staff.
The sofas we bought were exactly what we wanted.

Sofology - Nottingham からの回答
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