Staff were helpful. They introduced themselves and explained that they would not be following around but to let them know when we needed help. Made visit relaxed
所在地
所在地を変更Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB
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レビュアーのコメントを見てみましょう
Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... もっと見る
企業が回答しました
Friendly and helpful assistant. Not hassled into making purchases. Sarah had a good knowledge of the product and materials used.
A great experience from start to finish. We received a very warm welcome from Sarah, who listened to our wishes and needs and then took the time to show us various options. With a large range, we spen... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 4A, Forbury Retail Park, RG1 3JD, Reading, 英国
4.8
優良
2296件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Sofology - Reading からの回答
Thank you for awarding us 5 stars :-)
Good experience at Reading store
Attentive staff, without being overbearing;
Friendly engagement on each visit to the store;
Clear explanation of all aspects of the sale process.
2026年1月4日
Sofology - Reading からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Loved the collection of recliners
Sara made our purchase smoother and explained very well on sofa fabrics and maintenance
2026年1月4日
Sofology - Reading からの回答
Thank you for awarding us 5 stars :-)
Sofology - Reading からの回答
Thank you for awarding us 5 stars :-)
Relaxed sales process.
2026年1月4日
Sofology - Reading からの回答
Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐
Sofology - Reading からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofa shopping with ease
Sofa shopping can be daunting, but at Sofology, we didn't feel overwhelmed. We were welcomed and let freely roam the shop, no pressure, no staff following us. When we chose the right sofas, our questions were answered politely. Sarah was super helpful, friendly and knowledgeable. I can't wait to see our new sofas in a few months.
2026年1月4日
Sofology - Reading からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The guys in the Reading store were so…
The guys in the Reading store were so friendly, welcoming and very funny
2026年1月3日
Sofology - Reading からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very Helpful
Myself and my partner recently purchased a sofa from Sofology in Reading and cannot fault the service we received.
Staff were all really friendly and did not try to hard sell in the slightest. We were given a quick introduction when we arrived, offered a drink and then left alone until we needed assistance.
Sarah assisted us with our purchase and was really helpful resulting in a smooth process from start to finish.
I would recommend this store.
2026年1月3日
Sofology - Reading からの回答
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
No pushy sales people
We wasn't pushed into buying anything, the sales people didn't follow you around the store. And it was nice and warm in the store.
2026年1月3日
Sofology - Reading からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Helpful and friendly staff
The staff were so helpful and friendly, they made shopping a pleasure. The range was also more impressive than other shops in the area.
2026年1月2日
Sofology - Reading からの回答
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great sales guy
2026年1月2日
Sofology - Reading からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Ended up buying a sofa
We visited the venue on several occasions and the staff were fantastic throughout. Faran, in particular, was young, energetic, and genuinely open-minded, he talked us through the whole process clearly and patiently, answered all our questions, and made everything feel easy. Thanks to his support, we felt confident and ended up buying a sofa. Highly recommended.
2025年12月26日
Sofology - Reading からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful and transparent
2025年12月31日
Sofology - Reading からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Outrageous delivery charge of £120…
Outrageous delivery charge of £120 tapped on at the end of the sale!!! This amount cannot be justified!
However sales assistant, Sara was excellent.
2025年12月28日
Sofology - Reading からの回答
Thank you for your feedback Mrs Lucas
Sofology - Reading からの回答
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Sarah was great
Sarah was great, offering help when needed. Not pushy at all, which we really appreciated. Talked us through the process which was easy to understand. Would definitely recommend
2025年12月28日
Sofology - Reading からの回答
Thank you for awarding us 5 Stars :-)
Sofology - Reading からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Reading からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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