Sofology - Redbrick Mill レビュー 301

TrustScore 5段階評価の5

4.8

218 Bradford Road, Batley, WF17 6JL Batley, GB


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5つ星のうち5の評価

Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... もっと見る

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5つ星のうち5の評価

We were looking for various furniture items for our newly built upmarket holiday collection for 10 people. Your products lived up to our expectations and the knowledgeable staff made our decision eas... もっと見る

企業が回答しました

5つ星のうち5の評価

We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to... もっと見る

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5つ星のうち5の評価

Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample bo... もっと見る

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企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • 218 Bradford Road, Batley, WF17 6JL, Batley, 英国

  • 03444828282

4.8

優良

TrustScore 5段階評価の5

301件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Our salesman was Ashley Bray and our chosen sofa was from the Horizon range.

Ashley Bray was singularly responsible for our smooth and seamless order. I had loads of queries that he answered quickly. His knowledge of the sofa I chose was conclusive and he even went and sat on it for me and described in detail how it felt. Just looking forward to the delivery now.

2024年8月29日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Quakity lroductNtommm…

Nothing was too much trouble to satisfy all my queries. Every question raised was dealt with efficiently and effectively with no sense of being pressured. I was able to examine & test other pieces of furniture as required. Very happy with the service and product quality.

2024年8月12日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

Thank you so much for taking the time to leave us such a wonderful review!

5つ星のうち5の評価

Staff are brilliant and so helpful

Staff were brilliant and spent ages with us helping decide on fabric and even paint colours! Special thanks to Amy, Rachel and Josh (I think he was called Josh?) for all their help.

2024年8月3日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

We're so glad to hear you had a positive experience with our team! It's wonderful to know that our staff went above and beyond to help you with your project. We'll be sure to pass along your kind words to Amy, Rachel, and Josh.

5つ星のうち5の評価

Excellent staff

Rachel the salesperson was great very knowledgeable friendly and explained everything in great detail

2024年8月6日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

Thank you for your kind words! We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and are thrilled that our staff met your expectations.

5つ星のうち4の評価

Nice and pleasant girl who helped us…

Nice and pleasant girl who helped us with our purchase

2024年7月28日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

We're so glad to hear you had a positive experience with our team. We appreciate your kind words about the helpfulness of our staff.

5つ星のうち5の評価

Friendly and professional …

We were allowed to view without pressure but when we wanted advice it was professional yet friendly

2024年7月20日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

We appreciate your kind words and are delighted to hear that you found our service helpful and friendly.

5つ星のうち5の評価

I think all the staff were brilliant

I think all the staff were brilliant. Very helpful and not pushy. Gave me time to think what sofa I really wanted. Happy staff makes happy customers. Thanks to Rachel for mood board Ash and Maxine.

2024年7月23日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

Thank you for your kind words! We're so pleased to hear that you had a positive experience with our staff. We strive to create a welcoming and helpful environment for our customers, and it's great to hear that our team was able to assist you in finding the perfect sofa.

5つ星のうち5の評価

Great Experience - highly recommend!

Maxine was great - friendly, chatty & gave us good advice. She was able to compare models sold by Sofology & find the best sofa for us to fit our requirements. She moved the sofa around in store to help us visualise the sofa, had us sitting on different sofas with different filling to see which best suited us.
We ordered in store, and got home to realise we had ordered the sofa the wrong way (corner). Before I had chance to notify Maxine, she had already sent me an email acknowledging the mistake (which was partly my fault) and got things changed over.
We would highly recommend Maxine again.

2024年7月20日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

We are so pleased to hear about your positive experience with Maxine. It's wonderful to know that she went above and beyond to help you find the perfect sofa. We appreciate you taking the time to share your feedback.

5つ星のうち5の評価

Rachel at Sofology Edit helped me…

Rachel at Sofology Edit helped me decide on my new sofa, she made a floor plan that gave me an insight into how the sofa would look in my room for measurements etc.
She was friendly and helpful explained everything in detail lovely lady first class customer service

2024年7月21日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

Thank you for your kind review! We're thrilled to hear that you had such a positive experience with our team. We appreciate you taking the time to share your feedback, and we're glad that you found our team member to be friendly and helpful.

5つ星のうち5の評価

Maxine who helped with the sale was…

Maxine who helped with the sale was very friendly and spent alot of time with me to make sure I was happy with my purchase. She went above and beyond my expectations

2024年7月14日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

We're so glad to hear that you had a positive experience with Maxine. It's wonderful to know that she went above and beyond to ensure your satisfaction. We appreciate your kind words and will share your feedback with her.

5つ星のうち5の評価

Strawberries and cream + Wimbledon =…

Strawberries and cream + Wimbledon = Amazing shopping experience. Such a beautiful shop and staff all extremely helpful.

2024年7月13日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

We're thrilled to hear you had such a wonderful shopping experience! It sounds like you enjoyed the atmosphere and the helpful staff. We appreciate your kind words and hope you'll visit us again soon.

5つ星のうち5の評価

Very good service and Zak spent lots of…

Very good service and Zak spent lots of time showing us options and was very helpful

2024年7月8日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

Thank you for your 5-star review. We're delighted to hear that you had a positive experience and that you found our associate to be helpful. We appreciate your feedback.

5つ星のうち5の評価

Friendly experience!

Maxine was so easy to talk to - made my purchase very easy! Thanks again Maxine!!

2024年6月28日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

Thank you for your kind words! We're so glad you had a positive experience. We'll be sure to pass your feedback along.

5つ星のうち5の評価

Maxine was helpful and friendly

Maxine was very helpful and thoroughly explained everything I needed to know. She was friendly which made it easy to make my purchase. Her knowledge of the product was extensive a very enjoyable experience.

2024年6月28日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

We are thrilled to hear that you had such a positive experience! It's wonderful to know that you found our team member helpful and knowledgeable. We appreciate you taking the time to share your feedback.

5つ星のうち5の評価

Great customer service…

We recently bought the Brighton sofa from Sofology at the Red Brick mill. Maxine was such a help, she listened to us talk through the work we were doing in the living room and showed us different options in store that met our needs. She wasn't a pushy sales person, just really down to earth and happy to help. I can't wait for it to turn up now!
I'll definitely be going back when we need another sofa!
Thanks again

2024年6月23日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

We're so glad to hear about your positive experience with Maxine! It's wonderful to know that she was able to help you find the perfect sofa for your living room. We appreciate your kind words and look forward to welcoming you back in the future.

5つ星のうち5の評価

We visited Sofology at Redbrick Mill

We visited Sofology at Redbrick Mill, Ash was really helpful but not invasive like some sofa salesman can be. Made the whole experience enjoyable, with the added bonus that the kids were well entertained with drinks, popcorn and the football to watch in the cinema room! Cant wait to receive our new sofa now.

2024年6月16日
Sofology - Redbrick Mill ロゴ

Sofology - Redbrick Mill からの回答

Hi there, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received and will pass your gratitude on to the store, especially Ash as I am sure they will be pleased to hear it. 😊

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