Sofology - Rotherham レビュー 

4,022
•
TrustScore 5段階評価の5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... もっと見る

企業が回答しました

5つ星のうち5の評価

i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... もっと見る

企業が回答しました

5つ星のうち5の評価

It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... もっと見る

企業が回答しました

5つ星のうち5の評価

The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 4 Beale Way, S62 6EJ, Rotherham, 英国

4.9

優良

TrustScore 5段階評価の5

4022件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(4,022)

過去12か月のレビュー数: 13,858件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service, brilliant experience

My first sofa buying experience was made all the better by Adrian for providing all the knowledgeable tips and helpful advice and talking me through the process and product. Couldn’t ask for a better experience, definitely recommend!

2026年2月22日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Thank you for choosing Sofology for your first sofa Abby :-)

5つ星のうち5の評価

Brilliant ,The lady that came to us was…

Brilliant ,The lady that came to us was really helpful, we didn't feel pressured all staff were amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

2026年2月21日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Very good customer service

Very good customer service, friendly and very helpful

2026年2月23日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Brilliant selection of sofas at reasonable prices

Very surprised at the selection of sofas good quality and at good prices did buy a sofa and big thank you to Tony for his excellent customer service.

2026年2月22日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

5つ星のうち5の評価

Sofa buying

Very helpful and informative easy process

2026年2月22日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

5つ星のうち5の評価

Shopping made easy

We were looked after very well by Tara showing us the full range of different styles and colours making the experience pleasant

2026年2月22日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you for your review. Another great review for Tara, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Perfect 5 star service

Perfect 5 star service. Got everything I needed on my wish list 👍🏻

2026年2月19日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thanks so much for the brilliant review. We're glad we can make your wishes come true!

5つ星のうち5の評価

Great experience

Was easy and relaxed environment to walk around the staff were really nice, 1 particularly staff member Tara helped us pick our sofa, she is very informative and great at her job such a lovely lady.

2026年2月21日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

What an amazing review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

We recently purchased a sofa for our…

We recently purchased a sofa for our new home and had the pleasure of being assisted by Tony. From start to finish, Tony was extremely professional, friendly, and incredibly helpful. He took the time to explain everything to the finest detail, making sure we fully understood all our options and felt confident in our decision.
His level of customer service was truly excellent — nothing felt rushed, and no question was too small. He made what can sometimes be a stressful decision feel easy and enjoyable.
We even found ourselves wondering if Tony works on commission, because he absolutely deserved it after the outstanding service he provided! We would love for management to know how lucky they are to have such a fantastic employee representing their company.
Thank you again, Tony, for making our experience such a positive one.

2026年2月21日
自発的なレビュー
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Tony. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Adrian was very helpful & informative

Adrian was very helpful & informative. Everything was explained simply in detail. He was very friendly.

2026年2月20日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you for your review. Another great review for Adrian, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great customer service from Miles

Great customer service from Miles. No pressure at all to buy and extremely helpful. Spent a lot of time making sure I was happy with my choice.

2026年2月16日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Miles. Have a great day 😊

5つ星のうち5の評価

Easy, enjoyable process.

All staff polite, helpful and knowledgeable. Good range of furniture available with good prices. Very happy with our choice made earlier today. Smooth and easy process, enjoyable experience.

2026年2月18日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Thank you for awrding us 5 stars Joanne

5つ星のうち5の評価

Helpful staff

We spoke to both Miles and the store manager (i didnt get the managers name). Both were very helpful and knowledgeable. The sale was very relaxed and they took the time to answer all our questions, while offering us a hot drink.

2026年2月17日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Thank you for sharing your experience Mrs Edmondson

5つ星のうち5の評価

A very pleasant shopping experience and would purchase from Sofology Rotherham in the future.

We had a nice welcome from Tony who explained the process and showed us where the power recliners were located to save us trailing round the shop with our 95 year old mother who was wishing to purchase a new sofa. He kept checking we were okay and was very helpful explaining different sofa qualities. We didn’t feel pressured at any point even though we were in the shop for some time. Tony was very personable and pleasant with our mother which put her at ease. He was happy for us to look elsewhere. We returned to Sofology later, were welcomed back by Tony and made a purchase. All in all a very pleasant shopping experience and would purchase from Sofology Rotherham in the future.

2026年2月14日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, it sounds like you and your mother were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Tony. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

All round great experience

From start to finish (store visit and purchase to delivery and installation) this has been a fabulous experience. Not rushed or hassled whist in store and Tara was knowledgeable, helpful and just lovely.
The communication about my delivery was spot on, Rang to let me know they were on their way so not left just wondering what time they’ll come. They were polite and super efficient, sofa unpacked, built and all rubbish removed all within 15 minutes.
Sofa is fab too .

2026年1月3日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

5つ星のうち5の評価

Helpful throughout

Helpful throughout, plenty of info regarding tech info of the furniture we were buying
Miles was a great sales person .

2026年2月15日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

What an amazing review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

Excellent service

Nessy could not have been more helpful during our visit. Thank you!

2026年2月15日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you for your review. Another great review for Nessy, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great Experience

We had a fantastic experience with Sofology. The quality of the products is excellent, you can really feel the difference in the materials and craftsmanship.

What stood out most was the sales team. They were friendly, helpful, and knowledgeable without being pushy. I’ve been to other furniture stores where you’re practically followed around the moment you walk in, which can make the whole experience uncomfortable. That definitely wasn’t the case here. We were given space to browse at our own pace, with support available when we needed it.

A special mention to Nessy, who was brilliant throughout, approachable, professional, and genuinely helpful without any pressure. She made the whole process smooth and enjoyable.

Overall, it was a relaxed and positive buying experience. Highly recommend!

2026年2月14日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

We were very pleased with the service…

We were very pleased with the service when we were looking for a new sofa. The assistant Tony was very personable.

2026年2月14日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.

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