Sofology - Rotherham レビュー 3,936

Purchased our sofas this afternoon with the help of Tony at the Rotherham store. He talked us through how everything worked and left us to browse the shop. When we had decided he was a big help, and took the time to discuss all of our options and we never felt rushed. Brilliant customer service thank you!

What a wonderful experience purchasing my sofa ❤️ Myles was amazing. Like I’d known him forever. A credit to sofology. Can’t wait for it to be delivered. But thankyou so so much

Great experience everything was explained very in well by adrian and very in depth he was also very accommodating of our 2 boys who was challenging while looking for a sofa he wasnt pushy and gave us time to choose without pestering

Nessy was extremely helpful and efficient

We visited the Rotherham Branch twice today. The first visit was just to look at and test the options we’d shortlisted online. When we walked through the door, Leah was there with a smile on her face and made us feel welcomed. We explained our situation (having our current sofa replaced by a new one of our choosing due to faults) and she was more than happy to help us. We found the sofa we wanted almost immediately but we still had a look at the other options we’d shortlisted and came back to the original. Because of the situation with the sofa swap, we didn’t proceed with a sale through Leah. But after we got home we realised the colour we looked at wouldn’t work in our room so we went back into the store, and again Leah was there to welcome us back. She sat down with us and got to know what we were looking for. She was patient, attentive to detail and answered all of the questions we threw at her perfectly. She helped to pick the fabric and colour of our new sofa based on what we were saying but couldn’t explain. She used her own experience with the fabrics and colours we were looking for to explain what could work better, and we agreed. She was brilliant. Thank you so much Leah!

They have lovely sofas, lots of choices and different sizes. Plenty of fabrics and colours to choose from. We had Tara in the Rotherham branch who was lovely, very helpful and friendly. Would recommend.

Very welcoming and knowledgeable about there product they Made you feel at home and was very helpful with advice I would recommend to family and friends

Tara at parkgate, Rotherham helped us find our perfect sofa she was friendly, very helpful and very informative 🥰

Great salesman . Very happy with the seevice

Great experience, no pushy sales person following you around!
Adrian was a fantastic help and very knowledgeable. He made the whole process enjoyable, definitely ask for this guy when you visit the store!

This is our second purchase from Sofology.

Sofology offer a great selection of sofas and chairs to suit all tastes. Good quality at competitive prices. Tony was extremely knowledgeable, helpful and friendly. Would highly recommend. We are very happy with our purchase and can't wait for it to be delivered 😀

Nessa at Rotherham was lovely, she has helped us with our choices and was very informative and helpful throughout. Just waiting for the delivery of our lovely new sofa and chairs in 11 weeks time 🙂

GREAT SERVICE ON OUR FIRST VISIT TO THE STORE ON SATURDAY FROM CHRIS AND WE RETURNED A FEW DAYS LATER TO PLACE OUR ORDER. AGAIN WE SAW CHRIS WHO HELPED US. SO FRIENDLY AND SUCH A HAPPY ATMOSPHERE FROM THE STAFF. CANT WAIT FOR OUR NEW CHAIRS TO BE DELIVERED

Really good experience. No pressure on arriving, left to look around and browse. Super helpful and friendly. Talked us through everything. Can’t wait for it to arrive!

Walter at Parkgate was brilliant , very knowledgeable and helpful , this will be our second sofa from Sofology and the quality and durability is second to none

Nessy was very helpful when it came to choosing our sofa.
The whole process felt very effortless.
We can’t wait to receive our sofa.

We were greeted as we arrived and asked if there was anything specific we were looking for, then Tara showed us appropriate suits and left for us to try out.
She then came back and gave us information on price materials and answered any questions we had !!
We was extremely impressed with her knowledge…

Ness,the lady who helped us today was very nice,very polite,and extremely helpful,she didn’t rush us at all,she was knowledgeable and answered all our questions very well

Customer service was fantastic. Big shout out to Myles, he was extremely helpful in finding the right sofa for us, really friendly and thorough. His attention to detail in what we wanted in a sofa was next to none. Overall a great experience. Highly recommend Sofology.