Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... もっと見る
所在地
所在地を変更Unit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... もっと見る
企業が回答しました
We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great staff at the Oldham store
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :)
Can’t wait to receive sofa now!
Hi I recently visited your elk mill…
Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really appreciated. When I finally decided what I wanted, Millie was incredibly helpful. She is a lovely young woman and made the whole experience completely stress free. I later changed my mind from fabric to trusty leather as I went for the allure with the heated lumbar seats and built-in speakers. Dan (the manager) was helpful over the phone incredibly easy to rearrange my order.
I am pleased with there service, thank you Millie and Dan kind regards Denise O’Loughlin
回答に AI 支援を利用する場合があります詳細を表示
Excellent customer service
Excellent customer service. We have purchased goods from this store on several occasions

Sofology - Royton Oldham からの回答
Very knowledgeable and helpful
Very knowledgeable and helpful. Did not try to rush me and I’m very happy with my choose.

Sofology - Royton Oldham からの回答
Had great help from Hannah she was very…
Had great help from Hannah she was very helpful when I was choosing my sofa answered all my questions

Sofology - Royton Oldham からの回答
Very helpful staff and very…
Very helpful staff and very knowledgeable we were not pressured to make a purchase

Sofology - Royton Oldham からの回答
Lovely friendly staff that don’t follow…
Lovely friendly staff that don’t follow you around while you’re browsing

Sofology - Royton Oldham からの回答
Thank you so much
Thank you so much, Diariou, for going that extra mile, your customer service was exceptional! xx

Sofology - Royton Oldham からの回答
Staff were very welcoming and…
Staff were very welcoming and knowledgeable of the products
Irma was especially attentive helpful and patient

Sofology - Royton Oldham からの回答
Amazing experience again
Amazing experience again! Third sofa we have bought with sofology! Staff are great!

Sofology - Royton Oldham からの回答

Sofology - Royton Oldham からの回答
He was so helpful couldn't ask for any…
He was so helpful couldn't ask for any better customer service. Love coming to sofology for my new sofas.

Sofology - Royton Oldham からの回答
The staff were absolutely wonderful
The staff were absolutely wonderful. We’ve been in many times (I’m very indecisive!) and every time we were treated well and the staff were so helpful and kind. The day we bought our sofa they opened the store early for us and made us a brew. They were informative and patient. Honestly a lovely experience.

Sofology - Royton Oldham からの回答
I had a problem with the leather on the sofa
I had a problem with the leather on the arm rest of my leather sofa. The surface had peeled off on patches. They sent a "technician" round who examined the issue. I was contacted by Sofology who claimed it was "accidental damage!!!! So I have apparently damaged the armrest by resting my arm on it!! They want £99 to come and repair a sofa which is less than 12 months old. Unbelievable. Be aware the warranty is not worth the paper it is written on as they will try to weasel their way out of fixing problems on their products or squeeze more money out of you. My last leather sofa lasted for 20 years with no problems. Disgraceful.

Sofology - Royton Oldham からの回答
Great place for SofasReally good choice of different sofas…
Really good choice of different sofas and good staff

Sofology - Royton Oldham からの回答
Great friendly staff
Great friendly staff, no pressure sales. Helpful advice very pleasant experience

Sofology - Royton Oldham からの回答
Had a brilliant experience at your…
Had a brilliant experience at your Oldham store with Paul will definitely recommend to our family and friends well done 😀

Sofology - Royton Oldham からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







