Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... もっと見る
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所在地
所在地を変更Unit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
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We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
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Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... もっと見る
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We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, 英国
4.9
優良
1798件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dan and Jordan were really helpful
2025年9月14日
Sofology - Royton Oldham からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Diariou was excellent she is an asset…
Diariou was excellent she is an asset to your company
2025年9月13日
Sofology - Royton Oldham からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Helpful salesman
2025年9月13日
Sofology - Royton Oldham からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Was greeted by a lovely lady called…
Was greeted by a lovely lady called Diariou who was soo helpful...
With her help I was able to purchase a sofa and was comfortable with the repayments..
2025年9月8日
Sofology - Royton Oldham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really friendly and helpful staff who relaxed and not at all pushy
We’ve been looking for new sofas for a while and had visited the store a few times and spoken to Phil, who was very knowledgeable, professional and extremely helpful, but really laid back, friendly and not at all pushy (unlike one other local retailer in particular).
We hope the rest of our Sofology experience is as positive and the purchase process.
2025年9月10日
Sofology - Royton Oldham からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
We were left alone to decide ourselves…
We liked the fact that we were left alone to decide ourselves which sofa we liked instead of pushy sales staff following us around and interfering, which we experienced at other sofa centers
2025年8月25日
Sofology - Royton Oldham からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Stress-free buying
The lady we spoke to, Hannah, was very helpful, friendly and informative. Buying our furniture was enjoyable and stress-free.
2025年9月10日
Sofology - Royton Oldham からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - Royton Oldham からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - positive experience 5
Phil and Hannah were really helpful and patient. They made the purchase experience easy and straightforward.
2025年9月8日
Sofology - Royton Oldham からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Diariou was a great help when choosing…
Diariou was a great help when choosing our sofa, really informative and gave us good advice and tips on how to look after it. Would 100% recommend her for any help when looking for your dream sofa.
2025年9月7日
Sofology - Royton Oldham からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Really helpful and friendly
Really helpful and friendly, there was a lovely lady there (unfortunately did not get her name) but she interacted with our son so well even gave him a biscuit and some colouring activity pack. Jordan was lovely too!
2025年8月31日
Sofology - Royton Oldham からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - Royton Oldham からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Great customer service from Jordan
2025年8月31日
Sofology - Royton Oldham からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Staff are really polite
Staff are really polite, helpfull and patient. They don't rush you into a decision. Very informative in terms of the process, levels of services and range of products. They helped occupy my children so I could make an informative decision in peace. I won't go anywhere else with sofa buying. So far I am a very happy customer.
2025年8月27日
Sofology - Royton Oldham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Royton Oldham からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Helpful,knowledgeable and courteous but…
Helpful,knowledgeable and courteous but not pushy .
2025年8月18日
Sofology - Royton Oldham からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Sofology - Royton Oldham からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
New Settee
jordan who is dealt with was great, only talked to us when we had questions. Just let us look around in our own time
could not fault him
2025年8月23日
Sofology - Royton Oldham からの回答
Hi Mark,
Thank you so much for taking the time to leave us a review. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!
Sofology - Royton Oldham からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I came into sofology today and Jordon…
I came into sofology today and Jordon was very helpful and knowledgeable, the process of buying the sofa was very easy and efficient and can’t wait for my new sofa to arrive.
2025年8月22日
Sofology - Royton Oldham からの回答
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
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