Sofology - Rugby レビュー 

1,527
•
TrustScore 5段階評価の5

4.9

Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

No sales pressure to purchase , Lloyd ( our salesman) was very knowledgeable, honest and made the experience. Good quality sofas and very happy with our choice.( Not yet recieved sofa )

企業が回答しました

5つ星のうち5の評価

Storm helped us at the Rugby store to complete our purchase of our new sofa’s. She was extremely knowledgeable, helpful and wonderful to speak too. An absolute credit to the Sofology brand.

企業が回答しました

5つ星のうち3の評価

Enjoyable experience in the Rugby branch , brilliant sales assistant Lloyd , who knew buying a sofa could be so much fun 😆 needed to change the order from a 3 x seater to 2 x seater and had 48hours t... もっと見る

企業が回答しました

5つ星のうち5の評価

Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, 英国

4.9

優良

TrustScore 5段階評価の5

1527件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,527)

過去12か月のレビュー数: 13,858件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Bart has gone above and beyond to…

Bart has gone above and beyond to ensure our requirements are met and we have received the best customer service one can ask. He was thorough in describing the offer and had a very warm approach in his engagement with us, 10 stars out of 5.

2025年7月23日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

10 out of 5 stars! We will take that Dora! Thank you :-)

5つ星のうち5の評価

Bought a new sofa!!!

Excellent response to the queries and a smooth experience.

2025年7月25日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

We were looked after by Bart in the…

We were looked after by Bart in the Rugby Sofology and couldn’t have asked for a better experience. Bart was friendly and welcoming and not just like a salesman but like a true customer service champion. He let us take as much time as we needed and went above and beyond, even sending emails and being on the other end of the phone whenever we needed. Thank-you Bart!

2025年7月20日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Bart. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Fab sofa at a great price

Fab sofa at a great price. Jason was very knowledgeable and helpful. He was proactive and was always thinking a couple of steps ahead in how best to help.

2025年7月20日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Great experience, super helpful & easy

Jody was a great sales person in store - not pushy, really informative, knowledgeable and personable too! We're super excited to get our new sofa in our home!

2025年7月19日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち5の評価

Incredible service at sofology rugby!

Incredible service at sofology rugby, the whole team are a credit to sofology, wow what a service, especially Barry Tarka his attention to detail and overall service was second to none.

I would highly recommend!

2025年7月13日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Got the chair we wanted at a very…

Got the chair we wanted at a very competitive price. Salesperson was very personable and knowledgeable making the buying process extremely easy.

2025年7月15日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち5の評価

The staff at Sofology are extremely…

The staff at Sofology are extremely friendly and professional. Our experience at the Rugby store was exactly what anyone would wish for. Bart in particular made our customer journey an excellent one. The Rugby staff are a credit to Sofology and mirror the quality of their products.

2025年7月14日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Excellent customer service

The customer service shown in this store was outstanding. A friendly welcome into the store but without feeling pounced on. Lloyd helped me and he very friendly, polite and beyond helpful. He was very knowledgeable about the products and didn’t rush me at all. Showed me all the features of the sofa and let me have time to make myself comfortable and play around with all the controls. He checked in on us and explained everything thoroughly. I would not hesitate to recommend this store and will definitely be going back when it comes to buying another sofa! Thank you so much!!

2025年7月6日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Fran was great

Fran was great, really good at guiding us and helping us make the right choice

2025年7月1日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Thank you for awarding us 5 stars Ginny

5つ星のうち5の評価

Lloyd, Fran and Lisa

Lloyd, Francesca and Lisa made the whole sales process a breeze.
It was refreshing not to be followed around in the showroom, but be given the space to browse at leisure.
A real pleasurable experience.

2025年6月19日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Friendly service

Friendly service, very knowledgeable about their products and service package. No pressure. All in all an enjoyable experience and we found exactly what we wanted.

2025年6月15日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Good and knowledgable service

Good and knowledgable service
Jason was polite and courteous

2025年6月14日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jason. Have a great day 😊

5つ星のうち5の評価

The staff member Lloyd was really…helpful

The staff member Lloyd was really helpful .I ended up buying more than I went in for because of his information

2025年6月11日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lloyd. Have a great day 😊

5つ星のうち5の評価

Lovely store

Lovely store, friendly non pushy staff, answered all our questions, no matter how daft they where. Had a laugh with us, while also making us feel relaxed and best of all offered us a drink.

2025年6月7日
Sofology - Rugby ロゴ

Sofology - Rugby からの回答

Thank you for your fantastic review!

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