Sofology - Stockport レビュー 

1,813
•
TrustScore 5段階評価の5

4.8

The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The advisors in the shop were spot on especially the guy who was assisting my husband and I. He advised us in how to look at colours and how to place the swatches so we got the best view. Really impr... もっと見る

企業が回答しました

5つ星のうち5の評価

The guy helped from walking into the store shown us all the sofas that would fit our space his manner was very pleasant and relaxing......and when we made our decision and went back to purchas... もっと見る

企業が回答しました

5つ星のうち5の評価

We went to the Stockport branch and there were no sales pressure as in other retailers and the sales person that dealt with us a lady called Paris was so professional and polite it made the whole pro... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff members were excellent. Open, friendly and good humoured. There was no unnecessary pressure to buy. Various payment options were discussed and my wife and I left the store looking forward to... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, 英国

4.8

優良

TrustScore 5段階評価の5

1813件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(1,813)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Store was set out excellently,

Store was set out excellently,the
salesman wasn't pushy and he was very informative and took pains to explain everything

2025年12月31日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Paris at the stockport branch was…

Paris at the stockport branch was extremely helpful and we would recommend using sofology to make your sofa dream come true. Thanks again.

2026年1月3日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Exceeded expectations!

Called in at the Stockport store on the Saturday. Chris was excellent, helping us to meet our specific requirements, guiding us through all the available options.
Returned the following day after checking sizes etc. before confirming with Chris that we wished to proceed.
Chris transferred us over to Paris, who settled my wife with a cup of tea, before progressing the order.
We were happy to add the extended warranty after it was fully explained and took advantage of the 0% finance available.
It was a pleasure to use Sofology Stockport.

2026年1月3日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Good shopping experience.

Salesman answered all our questions. No hard sell. Was polite and helpful. Good range of products available.

2025年12月28日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Sofas from…

Amazing company got our old sofa from there 10 years ago just got a new one from there Saturday very friendly staff and didn’t bother me when looking definitely recommend them.

2025年12月27日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Sarah at Stockport was great and met…

Sarah at Stockport was great and met our needs.

2025年12月29日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

5つ星のうち5の評価

Sarah was so helpful

Sarah was so helpful, very polite and couldn't do enough for me, would highly recommend your store 👌

2025年12月29日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち1の評価

This company is incompetent

This company is incompetent, we have had serious issues with our order and are still waiting for them to contact us nearly 20 days later. No sofa for Xmas despite their guarantees. Order with extreme caution , and pray you don't have a problem, they will not help you.

2025年12月23日
自発的なレビュー
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

5つ星のうち5の評価

Excellent service. Gorgeous sofas

After ordering my sofa I read some reviews. Honestly I was worried! But it was a very smooth journey - arrival was within predicted time even though it was Christmas. Delivery was great and sofa is perfect! Communication was excellent

2025年12月21日
自発的なレビュー
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Fantastic staff at Stockport branch…

Fantastic staff at Stockport branch nothing too much trouble.
Thank you to the lady and gentleman at Sofology will definitely recommend you to friends and family.

2025年12月12日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Excellent Service from Paris

I recently purchased a sofa and was served by Paris, who was absolutely fantastic from start to finish. She was incredibly approachable, polite, and made the whole process so easy. Her customer service was genuinely outstanding — nothing was too much trouble, and she made sure I had all the information I needed without any pressure.

2025年12月9日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Left to browse in comfort, but staff available for advice etc.

Lovely clean well set out shop. Staff very helpful without being pushy. On first visit was helped by Maria who answered all of my questions. When I returned a few days later she remembered me, the sofas I was interested in and our conversation. Maria explained the whole process from ordering to delivery and everything I needed to know very plainly. I ordered the sofas and am now looking forward to receiving them.

2025年12月4日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Really helpful staff

Really helpful staff. No hard sell!
Paris was extremely helpful and polite and friendly!

2025年11月30日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Customer service was excellent.

Customer service was excellent.
The member of staff was very professional explaining all about the product we bought

2025年11月30日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Looked after by Paris and Gemma

Looked after by Paris and Gemma. Both very helpful and knowledgeable.
Excellent experience.

2025年12月1日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Sofa Purchase

Everything went smoothly whilst ordering our new sofas. We had time to decide what we wanted and all of the questions that we had we answered.

2025年11月25日
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち1の評価

The not sold 5 week delivery

We have been waiting for a delivery for nearly 10 weeks on a sofa that was no more than 5 weeks delivery when in store

Trying to get to someone for an answer is almost impossible

The standard answer is someone will get back to you in 72 hours

2025年9月1日
自発的なレビュー
Sofology - Stockport ロゴ

Sofology - Stockport からの回答

Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards

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