Sofology - Stoke-on-Trent レビュー 

2,457
•
TrustScore 5段階評価の5

4.9

Octagon Retail Park, ST1 5RR Stoke-on-Trent, GB

•

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5つ星のうち5の評価

My husband and I visited the stoke on trent store two consecutive days on Saturday speaking with Carolyn and Sunday speaking with Frayah and Ash who were all brilliant. Nothing was too much tro... もっと見る

企業が回答しました

5つ星のうち3の評価

Very helpful in the shop but don’t expect to get your sofa delivered on your given delivery date.Very inconvenient when you arrange for your old sofa to be collected the day before and then they say i... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited sofology festival park was greeted by a lady named Sam. After looking around we went to every sofa shop thats on the retail park. And I honestly can say nothing compared to sofology. We came h... もっと見る

企業が回答しました

5つ星のうち5の評価

We found Ashley to be very knowledgeable, courteous and friendly in a respectful manner. He guided us through the whole process of the many choices and ultimately on to our final preferences and order... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Octagon Retail Park, ST1 5RR, Stoke-on-Trent, 英国

4.9

優良

TrustScore 5段階評価の5

2457件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,457)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Shout out to Paulina!

This store has some proper legends working there.
Shoutout to Paulina (who left shortly after my visit, good on ya pursuing what you want) she was so nice, sat and had a right laugh with me as we talked through all my options and prices.
She helped me pick the sofa i wanted and only reason i didnt buy when she was there was i needed to double and tripple check measurements.

Second shoutout James(please tell me thats right) another legend, walked through everything, made a really good brew and got things all ordered and sorted for me.

Highly recommend this store, staff are just so chill and not pushy. Hapoy to help when needed. Shame its not a shoo you visit everyday. 😂

2026年1月14日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Very comfortable experience at…

Very comfortable experience at sofology, great quality range of sofas in stock and their team were helpful from the start (shout out to Sam for her attention and professionalism)

2026年1月17日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

5つ星のうち5の評価

James was great

James was great, helping us with our questions and very patient. I would definitely recommend Sofology

2026年1月17日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Excellent friendly service

Excellent friendly service

2026年1月17日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Great experience

Really great experience at Sofology Stoke thanks to Leon.He was very personable and made buying our new sofa really easy; he provided clear, non pressurised information, leaving the decision making entirely to us.
Excited to receive it and spread out in front of the TV with the dog 🤟🏼 thanks so much

2026年1月11日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

5つ星のうち5の評価

Help to choice

Samantha was very polite and knowledgeable. She made us feel at ease did not pressure us. Our final choice with her help met all our requirements.

2026年1月13日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you for this great review Alf :-)

5つ星のうち5の評価

I had a few questions which were all…

I had a few questions which were all answered. Information on other items and delivery all explained. Made a purchase two chairs.

2026年1月9日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

5つ星のうち5の評価

Would like to thank Sandra for making…

Would like to thank Sandra for making us feel welcome when we came into the store today at Sofology in Stoke, she made us feel at ease and answered any questions professionally - very pleased

2026年1月12日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Brilliant friendly

Brilliant friendly, insightful and knowledgeable service from James at the store on the octagon retail park

2026年1月11日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great service

Great service, no pushy sales people. Explained everything and even made me a coffee.

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Great experience

Easy to shop. Well made sprung base modern shape easy to choose fabric lots of choice of colours.
Payment steps easy to apply.

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Very helpful staff

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Great experience again

Great experience again! Very easy to find salesperson and very helpful. Bought within minutes! Very stress free thank you sofology again!!

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Vicky the sales assistant was…

Vicky the sales assistant was exceptional very friendly and knowledgable with regards to the product , after care and after sales service , we were made to feel very welcome all in all a 5 star service was provided , very satisfied with the end result .

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. Another great review for Vicky, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Sam was really helpful going through…

Sam was really helpful going through all of the options and making the order process straightforward from beginning to end.

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sam. Have a great day 😊

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