Sofology - Stoke-on-Trent レビュー 

2,457
•
TrustScore 5段階評価の5

4.9

Octagon Retail Park, ST1 5RR Stoke-on-Trent, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Very helpful in the shop but don’t expect to get your sofa delivered on your given delivery date.Very inconvenient when you arrange for your old sofa to be collected the day before and then they say i... もっと見る

企業が回答しました

5つ星のうち5の評価

My husband and I visited the stoke on trent store two consecutive days on Saturday speaking with Carolyn and Sunday speaking with Frayah and Ash who were all brilliant. Nothing was too much tro... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited sofology festival park was greeted by a lady named Sam. After looking around we went to every sofa shop thats on the retail park. And I honestly can say nothing compared to sofology. We came h... もっと見る

企業が回答しました

5つ星のうち5の評価

Sales person in store was very helpful, not at all pushy. Explained everything really well. Great range of sofas well priced. Delivery timed for just before Christmas.

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Octagon Retail Park, ST1 5RR, Stoke-on-Trent, 英国

4.9

優良

TrustScore 5段階評価の5

2457件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(2,457)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great

Layout was really good.
The salesperson, Josh, was lovely! Really helpful, knowledgeable and not pushy - he made the buying process quick and stress free!

2026年1月21日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

The best quality sofas we could find…

The best quality sofas we could find plus Vicky at Stoke was amazing in fact all the staff were very helpful and pleasant. We visited 3 times in all they were not pushy at all & Vicky got right on our wavelength with what we needed and offered great advice. Looking forward to the delivery in a few weeks thanks Sofology.

2026年1月25日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

5つ星のうち5の評価

Great service from Sandra

Great service from Sandra

2026年1月25日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

5つ星のうち5の評価

Friendly service

Friendly service. Efficient delivery. I like the sofa xxx

2025年11月11日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

5つ星のうち5の評価

Vicky was what made our experience!

Vicky was what made our experience so great! She was so helpful throughout, so so easy to talk to but at the same time applied no pressure and just let us think it all out before going ahead. Not like some where you get hounded to the point it puts you off. Would 100% want Vicky again if we ever needed other items!

2026年1月25日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Vicky. Have a great day 😊

5つ星のうち5の評価

Don't always leave reviews but excellent service

Don't always leave reviews, but wanted to share the experience received from Samantha from Stoke store. Sam assisted us on the first visit when looking for chair and was really helpful. Second visit purchased said chair. She gave us some useful tips on looking after chair, wasn't pushy let us make our decision and we sort Sam out to seal the deal.

2026年1月23日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Fantastic experience at Stoke on Trent Sofology…

We’ve had a fantastic experience today at sofology. Sam was brilliant and really looked after us. Gave us space and time to look around but then was right on hand as soon as we needed guidance and information about the choices avalable. 5 star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

2026年1月24日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

No Hassall from staff and John very…

No Hassall from staff and John very helpful

2026年1月24日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Visited Sofology

Visited Sofology, festival park stoke on Trent today.
Ordered my beautiful sofa with Sam, everything was explained so well with no sales pressure at all.
I felt so comfortable, Sams customer service is amazing.
Sam is both professional and friendly and I am so excited to receive my sofa 😊

2026年1月24日
自発的なレビュー
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Very informative and helpful

Very informative and helpful, thank you Vicky at the Hanley SOT branch. Always choose Sofology, the best furniture around!

2026年1月23日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち1の評価
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hello Mrs Booth,we are sorry to hear something is wrong. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

5つ星のうち5の評価

Excellent informative,constructive and…

Excellent informative,constructive and at times humorous assistance from Leon at the Stoke-On-Trent store.From start to finish,the advice was superb and would certainly recommend to others especially regarding the non pushy approach! Amanda and Ged. ToonToon

2026年1月18日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Lovely

Lovely, friendly and very helpful staff, offering good advice without being pushy.

2026年1月18日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Sam was very helpful

Sam was very helpful. She listened to our requirements and gave helpful advice.

2026年1月18日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. Another great review for Sam, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Had the pleasure of meeting James today…

Had the pleasure of meeting James today whilst browsing the store for a new sofa. Lovely gentleman, made both my husband and I feel at ease. Thank you

2026年1月18日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Vicky is a really good sales assistant…

Vicky is a really good sales assistant . She is very thorough and friendly at the same time 😊😊

2026年1月17日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Shout out to Paulina!

This store has some proper legends working there.
Shoutout to Paulina (who left shortly after my visit, good on ya pursuing what you want) she was so nice, sat and had a right laugh with me as we talked through all my options and prices.
She helped me pick the sofa i wanted and only reason i didnt buy when she was there was i needed to double and tripple check measurements.

Second shoutout James(please tell me thats right) another legend, walked through everything, made a really good brew and got things all ordered and sorted for me.

Highly recommend this store, staff are just so chill and not pushy. Hapoy to help when needed. Shame its not a shoo you visit everyday. 😂

2026年1月14日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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