Sofology - Stoke-on-Trent レビュー 

2,429
TrustScore 5段階評価の5

4.9

Octagon Retail Park, ST1 5RR Stoke-on-Trent, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have not received the sofas yet, but for overall experience of choosing the sofas I can’t fault the service I had. Making choices like this can be overwhelming for me, but James Okey at the Hanley s... もっと見る

企業が回答しました

5つ星のうち5の評価

We recently purchased a sofa from Sofology and received excellent service from James from start to finish. James was personable, down to earth and made the whole process completely seamless. He... もっと見る

企業が回答しました

5つ星のうち5の評価

I have never seen soo many Large Sofas in one area. Yes we had taken our measurements so realised the two two seater Sofas would be a correct fit for our space. Ash our Assistant didn’t pressurise us... もっと見る

企業が回答しました

5つ星のうち5の評価

Wasn't hijacked by sales staff the moment I walked through the door. Was left alone to browse and approached sales staff when I was ready and wanted help. Good range of sofas, different styles, materi... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Octagon Retail Park, ST1 5RR, Stoke-on-Trent, 英国

4.9

優良

TrustScore 5段階評価の5

2429件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(2,429)

過去12か月のレビュー数: 17,171

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Brilliant friendly

Brilliant friendly, insightful and knowledgeable service from James at the store on the octagon retail park

2026年1月11日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great service

Great service, no pushy sales people. Explained everything and even made me a coffee.

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Great experience

Easy to shop. Well made sprung base modern shape easy to choose fabric lots of choice of colours.
Payment steps easy to apply.

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Very helpful staff

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Great experience again

Great experience again! Very easy to find salesperson and very helpful. Bought within minutes! Very stress free thank you sofology again!!

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Vicky the sales assistant was…

Vicky the sales assistant was exceptional very friendly and knowledgable with regards to the product , after care and after sales service , we were made to feel very welcome all in all a 5 star service was provided , very satisfied with the end result .

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. Another great review for Vicky, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Sam was really helpful going through…

Sam was really helpful going through all of the options and making the order process straightforward from beginning to end.

2026年1月10日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sam. Have a great day 😊

5つ星のうち5の評価

Service we received was very good…

Service we received was very good everything was explained throughly.Sam are sales assistant was very helpful and friendly and nothing was to much trouble

2026年1月6日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sam. Have a great day 😊

5つ星のうち5の評価

Had a great experience today visiting…

Had a great experience today visiting the store in Hanley was greeted by the amazing vicky who made it so easy as first time buyers to find the right sofa for a home,a lovely kind hearted sole who explained everything thoroughly.A great asset to the company thank you so much vicky hope to see you again soon

2026年1月9日
自発的なレビュー
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

The staff greeted us on our arrival and…

The staff greeted us on our arrival and they informed us that if we had any questions then don’t hesitate to speak to a member of staff. We were left to walk freely around the store with no pressure sales team hovering around. When questions were raised by us the staff we very knowledgeable and were professional throughout.
The staff member who looked after us was named Samantha Cunningham-Oakes. We attended the store on three occasions and Samantha at no stage put us under any pressure.
I would highly recommend the quality of sofas and professionalism of the staff at Sofology in Stoke.
We did purchase a sofa and chair and again Samantha explained everything to us in a simple way that we understood with no jargon.
Thank you

2026年1月9日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

We received excellent service from…

We received excellent service from Suzanne who went through all options of our purchase and answered any questions we had. She made us feel very comfortable and would recommend to friends and family.

2026年1月8日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you for your lovely feedback! We’re so pleased to hear Suzanne made you feel comfortable and well supported. We’ll be sure to pass on your kind words - and thank you for the recommendation! 😊

5つ星のうち5の評価

Helpful staff

Ordered our new sofas today in store, spoke to James who was very knowledgeable and explained everything about the sofas we chose and told us about cleaning care kits and sofa shield cover also gave us a swatch to take home. Was offered a hot drink, manager also helpful.

2026年1月7日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Really friendly and helpful staff…

Really friendly and helpful staff without being pushy. Very knowledgeable about their sofa lines.

2025年12月29日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Sam was brilliant not pushy told us…

Sam was brilliant not pushy told us about the product said go away and check sizes returned next day to order

2026年1月3日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

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