I have not received the sofas yet, but for overall experience of choosing the sofas I can’t fault the service I had. Making choices like this can be overwhelming for me, but James Okey at the Hanley s... もっと見る
企業が回答しました
Octagon Retail Park, ST1 5RR Stoke-on-Trent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I have not received the sofas yet, but for overall experience of choosing the sofas I can’t fault the service I had. Making choices like this can be overwhelming for me, but James Okey at the Hanley s... もっと見る
企業が回答しました
We recently purchased a sofa from Sofology and received excellent service from James from start to finish. James was personable, down to earth and made the whole process completely seamless. He... もっと見る
企業が回答しました
I have never seen soo many Large Sofas in one area. Yes we had taken our measurements so realised the two two seater Sofas would be a correct fit for our space. Ash our Assistant didn’t pressurise us... もっと見る
企業が回答しました
Wasn't hijacked by sales staff the moment I walked through the door. Was left alone to browse and approached sales staff when I was ready and wanted help. Good range of sofas, different styles, materi... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Octagon Retail Park, ST1 5RR, Stoke-on-Trent, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Very well mannered and professional we are so pleased that we went to the showroom today

Sofology - Stoke-on-Trent からの回答

Sofology - Stoke-on-Trent からの回答
Brilliant friendly, insightful and knowledgeable service from James at the store on the octagon retail park

Sofology - Stoke-on-Trent からの回答

Sofology - Stoke-on-Trent からの回答
Great service, no pushy sales people. Explained everything and even made me a coffee.

Sofology - Stoke-on-Trent からの回答
Easy to shop. Well made sprung base modern shape easy to choose fabric lots of choice of colours.
Payment steps easy to apply.

Sofology - Stoke-on-Trent からの回答
Great experience again! Very easy to find salesperson and very helpful. Bought within minutes! Very stress free thank you sofology again!!

Sofology - Stoke-on-Trent からの回答
Vicky the sales assistant was exceptional very friendly and knowledgable with regards to the product , after care and after sales service , we were made to feel very welcome all in all a 5 star service was provided , very satisfied with the end result .

Sofology - Stoke-on-Trent からの回答
Sam was really helpful going through all of the options and making the order process straightforward from beginning to end.

Sofology - Stoke-on-Trent からの回答
Service we received was very good everything was explained throughly.Sam are sales assistant was very helpful and friendly and nothing was to much trouble

Sofology - Stoke-on-Trent からの回答
Had a great experience today visiting the store in Hanley was greeted by the amazing vicky who made it so easy as first time buyers to find the right sofa for a home,a lovely kind hearted sole who explained everything thoroughly.A great asset to the company thank you so much vicky hope to see you again soon

Sofology - Stoke-on-Trent からの回答
The staff greeted us on our arrival and they informed us that if we had any questions then don’t hesitate to speak to a member of staff. We were left to walk freely around the store with no pressure sales team hovering around. When questions were raised by us the staff we very knowledgeable and were professional throughout.
The staff member who looked after us was named Samantha Cunningham-Oakes. We attended the store on three occasions and Samantha at no stage put us under any pressure.
I would highly recommend the quality of sofas and professionalism of the staff at Sofology in Stoke.
We did purchase a sofa and chair and again Samantha explained everything to us in a simple way that we understood with no jargon.
Thank you

Sofology - Stoke-on-Trent からの回答
We received excellent service from Suzanne who went through all options of our purchase and answered any questions we had. She made us feel very comfortable and would recommend to friends and family.

Sofology - Stoke-on-Trent からの回答
Ordered our new sofas today in store, spoke to James who was very knowledgeable and explained everything about the sofas we chose and told us about cleaning care kits and sofa shield cover also gave us a swatch to take home. Was offered a hot drink, manager also helpful.

Sofology - Stoke-on-Trent からの回答
Really friendly and helpful staff without being pushy. Very knowledgeable about their sofa lines.

Sofology - Stoke-on-Trent からの回答
Sam was brilliant not pushy told us about the product said go away and check sizes returned next day to order

Sofology - Stoke-on-Trent からの回答
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