Very helpful in the shop but don’t expect to get your sofa delivered on your given delivery date.Very inconvenient when you arrange for your old sofa to be collected the day before and then they say i... もっと見る
企業が回答しました
Octagon Retail Park, ST1 5RR Stoke-on-Trent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Very helpful in the shop but don’t expect to get your sofa delivered on your given delivery date.Very inconvenient when you arrange for your old sofa to be collected the day before and then they say i... もっと見る
企業が回答しました
My husband and I visited the stoke on trent store two consecutive days on Saturday speaking with Carolyn and Sunday speaking with Frayah and Ash who were all brilliant. Nothing was too much tro... もっと見る
企業が回答しました
Visited sofology festival park was greeted by a lady named Sam. After looking around we went to every sofa shop thats on the retail park. And I honestly can say nothing compared to sofology. We came h... もっと見る
企業が回答しました
Sales person in store was very helpful, not at all pushy. Explained everything really well. Great range of sofas well priced. Delivery timed for just before Christmas.
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Octagon Retail Park, ST1 5RR, Stoke-on-Trent, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Layout was really good.
The salesperson, Josh, was lovely! Really helpful, knowledgeable and not pushy - he made the buying process quick and stress free!

Sofology - Stoke-on-Trent からの回答
The best quality sofas we could find plus Vicky at Stoke was amazing in fact all the staff were very helpful and pleasant. We visited 3 times in all they were not pushy at all & Vicky got right on our wavelength with what we needed and offered great advice. Looking forward to the delivery in a few weeks thanks Sofology.

Sofology - Stoke-on-Trent からの回答

Sofology - Stoke-on-Trent からの回答
Vicky was what made our experience so great! She was so helpful throughout, so so easy to talk to but at the same time applied no pressure and just let us think it all out before going ahead. Not like some where you get hounded to the point it puts you off. Would 100% want Vicky again if we ever needed other items!

Sofology - Stoke-on-Trent からの回答
Don't always leave reviews, but wanted to share the experience received from Samantha from Stoke store. Sam assisted us on the first visit when looking for chair and was really helpful. Second visit purchased said chair. She gave us some useful tips on looking after chair, wasn't pushy let us make our decision and we sort Sam out to seal the deal.

Sofology - Stoke-on-Trent からの回答
We’ve had a fantastic experience today at sofology. Sam was brilliant and really looked after us. Gave us space and time to look around but then was right on hand as soon as we needed guidance and information about the choices avalable. 5 star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Sofology - Stoke-on-Trent からの回答

Sofology - Stoke-on-Trent からの回答
Visited Sofology, festival park stoke on Trent today.
Ordered my beautiful sofa with Sam, everything was explained so well with no sales pressure at all.
I felt so comfortable, Sams customer service is amazing.
Sam is both professional and friendly and I am so excited to receive my sofa 😊

Sofology - Stoke-on-Trent からの回答
Very informative and helpful, thank you Vicky at the Hanley SOT branch. Always choose Sofology, the best furniture around!

Sofology - Stoke-on-Trent からの回答

Sofology - Stoke-on-Trent からの回答
The experience was first class. Sandra was very helpful and patient. She did not try to rush me into making a decision. If only staff in other areas of retail were the same

Sofology - Stoke-on-Trent からの回答
Excellent informative,constructive and at times humorous assistance from Leon at the Stoke-On-Trent store.From start to finish,the advice was superb and would certainly recommend to others especially regarding the non pushy approach! Amanda and Ged. ToonToon

Sofology - Stoke-on-Trent からの回答

Sofology - Stoke-on-Trent からの回答
Sam was very helpful. She listened to our requirements and gave helpful advice.

Sofology - Stoke-on-Trent からの回答
Had the pleasure of meeting James today whilst browsing the store for a new sofa. Lovely gentleman, made both my husband and I feel at ease. Thank you

Sofology - Stoke-on-Trent からの回答
Vicky is a really good sales assistant . She is very thorough and friendly at the same time 😊😊

Sofology - Stoke-on-Trent からの回答
This store has some proper legends working there.
Shoutout to Paulina (who left shortly after my visit, good on ya pursuing what you want) she was so nice, sat and had a right laugh with me as we talked through all my options and prices.
She helped me pick the sofa i wanted and only reason i didnt buy when she was there was i needed to double and tripple check measurements.
Second shoutout James(please tell me thats right) another legend, walked through everything, made a really good brew and got things all ordered and sorted for me.
Highly recommend this store, staff are just so chill and not pushy. Hapoy to help when needed. Shame its not a shoo you visit everyday. 😂

Sofology - Stoke-on-Trent からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。