Sofology - Straiton Edinburgh レビュー 

3,508
TrustScore 5段階評価の5

4.9

C2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

I have used Sofology for my past three sofas and they have always been amazing. Very relaxed shopping experience but when you need someone they know there stuff and are always very friendly. I was s... もっと見る

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5つ星のうち5の評価

Visiting the store in Straiton, we were greeted by Tonia. We are very aware of pressure sales, but she was incredibly professional and engaging. Not only informative but very endearing. We were visiti... もっと見る

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5つ星のうち4の評価

Staff member Elaine was very helpful, dropped a star due to having to pay £129 for delivery which I think is ridiculous

企業が回答しました

5つ星のうち5の評価

The sales assistant was very helpful and informative. He gave us all the options available for the corner sofa we wanted to fit in our livingroom.

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, 英国

4.9

優良

TrustScore 5段階評価の5

3508件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,508)

過去12か月のレビュー数: 18,835

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic service as soon as we entered…

Fantastic service as soon as we entered the store. Stuart was excellent, directed us to the sofa we wanted, and let us look on our own, no pressure.
Stuart came back, gave us details about the sofa, we left happy and bought 2 leather sofas.
Great Customer Service

2026年3月2日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Thank you for taking the time to share your experience Steve, we really apprechiate it.

5つ星のうち3の評価

I don’t like the fact you do not take…

I don’t like the fact you do not take cash

2026年2月24日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Thank you for your feedback. 😊 We understand that not being able to pay by cash can be inconvenient. For security and efficiency, Sofology processes payments via card or finance options, which also helps us ensure a smooth and safe transaction for all customers.

We appreciate your understanding and are happy to assist with any questions about alternative payment methods.

5つ星のうち5の評価

Ethan gave us all information we…

Ethan gave us all information we required in a nice casual relaxed manner .He was not pushy in any way -we had been to store 10days previously and came back after checking out similar sofas in other stores -We enjoyed it the experience at Sofology

2026年3月1日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

We are pleased that you enjoyed your visit Billy!

5つ星のうち5の評価

helpful and friendly

Both Colin and Jonathon were really friendly and helpful in choosing and ordering our sofa on 2 separate occasions. Our second sofa from sofology and impressed with the customer service again.

2026年2月28日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

5つ星のうち5の評価

Very easy, very nice experience!

Very lovely member of staff helping us, very easy to shop, very informative! Would definitely recommend this place!

2026年2月25日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Well presented

Well, we decided to browse round the showroom to get a rough idea what was out there. It was well presented and the staff couldn't be more helpful. We were so impressed we bought a lovely sofa.

2026年2月27日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Colin gave us the information we needed and then the space to make an informed decision before we purchased.

2026年2月27日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Very helpful

Very helpful, knowledgeable staff, Colin helped us pick the right sofa

2026年2月26日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Fantastic experience at the Edinburgh…

Fantastic experience at the Edinburgh branch. We were helped with our purchase from Harrison. Stress free, no hard sell or followed around the shop, left to browse at our leisure. And helped answer any questions. Best of all we have ordered two gorgeous sofas!

2026年2月21日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Thank you for awarding us 5 stars Nikki :-)

5つ星のうち5の評価

Excellent service from Sofologist Jonathon The sofologist introduced himself as we…

The sofologist introduced himself as we went into the store and explained what we needed to know as we went round ,he did not harass us as we looked and left us to look at our leisure .when we did require his assistance he was very approachable ,informative and he knew what he was talking about .excellent service .

2026年2月19日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Excellent service given today.

Excellent service given today.. Staff were very friendly and informative.. Highly recommended

2026年2月22日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Just ordered a paramount sofa

Just ordered a paramount sofa. Harrison was there to guide us through the process. He was very helpful and very polite which made the process easy 10/10 😀

2026年2月22日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

The salesman was very pleasant through…

The salesman was very pleasant through the whole sales journey.

2026年2月22日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

The salesperson made out experience so…

The salesperson made our experience so easy to help us decide on which soda and seat were ideal for us .

2026年2月21日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

No pressure to buy

No pressure to buy! A lot more relaxed and the show room was incredible. Everything was explained and we picked our perfect sofa!

2026年2月18日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Great Service and Patience

Great service and patience shown by Elaine who asked the right questions when I went in to buy a new pair of sofas. Only had a rough idea of what I was looking for but she took her time and found the ideal sofas for me.

2026年2月21日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, thank you for your review. Another great review for Elaine, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great Service Great Sofas

Great service and very helpful sales person Aida was a star.

Lovely sofas and good quality.

2026年2月21日
Sofology - Straiton Edinburgh ロゴ

Sofology - Straiton Edinburgh からの回答

Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.

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