Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
企業が回答しました
所在地
所在地を変更Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... もっと見る
企業が回答しました
The store is laid out really well and you can try everything out and the staff are really helpful and there is no hard sell pressure from any of them which is a relief
企業が回答しました
Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, 英国
4.9
優良
3507件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing Service and Support
The service, support and choice we had were amazing, the staff, especially Harrison, who couldn't do enough to help us make our choice.
2026年3月13日
Sofology - Wednesbury からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic service from Pati
Fantastic service from Pati
Everything explained all questions answered
2026年3月11日
Sofology - Wednesbury からの回答
Thank you for sharing!
Great experience from the team member…
Great experience from the team member Alisha. Patient and helpful.
Much appreciated.
2026年3月11日
Sofology - Wednesbury からの回答
Thank you for awarding us 5 stars!
Welcoming
Welcoming, staff very friendly,
We dealt with a very welcoming and charming young man named Harrison couldn't have been happier dealing with someone else, he was himself but in a professional manner and wasn't pushy in anyway which was really nice as I find alot of sale reps are he helped us make our decision very relaxing and with no hesitation from us.
Highly recommend this guy, it was a pleasure meeting him,
He deserves a nice bonus
Thanks Harrison.
2026年1月30日
Sofology - Wednesbury からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊
Friendly and knowledgeable staff made…
Friendly and knowledgeable staff made the purchase easy
2026年3月7日
Sofology - Wednesbury からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The store assistant answered all my…
The store assistant answered all my questions and was helpful in explaining how the warranty etc works.
2026年3月7日
Sofology - Wednesbury からの回答
Thank you for sharing your experience Debra!
Great customer service
We were greeted when we entered the store. Asked if we had been before and if we needed help to ask. Alisha came over a few times and told us where to find the other items in that range without being pushy. She was very helpful and we received great customer service and was one of the reasons we bought our new sofa from you
2026年3月7日
Sofology - Wednesbury からの回答
Thank you for choosing Sofology!
Sofology - Wednesbury からの回答
Thank you for awarding us 5 stars!
Pati was really helpful and supported…
Pati was really helpful and supported with choosing the right colour.
2026年3月6日
Sofology - Wednesbury からの回答
Thank you for taking the time to leave a 5-star review!😊
Excellent sales person, not pushy at all.
Very helpful sales person.
Was able to find the correct product for me.
2026年3月4日
Sofology - Wednesbury からの回答
Thank you for awarding us 5 stars Sue :-)
Sofology - Wednesbury からの回答
Thank you for awarding us 5 stars :-)
Thankyou Patrycja (Pattie)
Patrycja (Pattie) is extremely friendly, helpful and professional and provided absolutely superb assistance over numerous previous visits and then finally again today when we purchased our new sofa.
Thank you Pattie!
2026年3月1日
Sofology - Wednesbury からの回答
Thank you for awarding us 5 stars Matthew, we apprechiate it.
Good service
Good service - not pushy at all.
Patrycja Was great, informative and very helpful. Lovely customer service skills.
Thank you 🤩
2026年3月1日
Sofology - Wednesbury からの回答
Thank you for choosing Sofology!
Excellent service by staff specially…
Excellent service by staff specially Raj. Decent price,Defo recommend this place.
2026年2月28日
Sofology - Wednesbury からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Helpful staff
Show room was very spacious and clean
Very helpful staff, Harrison was very informative, pleasant and nit too pushy.
Ordering was a breeze.
2026年2月28日
Sofology - Wednesbury からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Navigated the key points of the sofa Vs…
Navigated the key points of the sofa Vs my needs and requirements
2026年2月22日
Sofology - Wednesbury からの回答
Thank you for choosing Sofology
Exceptional Customer Service
From the moment I walked in to the purchase, the experience of buying my new sofa was outstanding. The customer service was exceptional—attentive, professional, and genuinely helpful. Pati in particular went above and beyond. She was incredibly friendly, knowledgeable, and thorough, making sure every detail was covered and that I felt confident in my purchase. It’s rare to receive service at this level. I’m absolutely delighted with my purchase and the overall experience!
2026年2月23日
自発的なレビュー
Sofology - Wednesbury からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Sofology - Wednesbury からの回答
What an amazing review, thank you so much for taking the time to write this 😊
We were greeted as we walked in then…
We were greeted as we walked in then left alone to wander around the store. Assistant was very polite & explained everything to us about our purchase
2026年2月22日
Sofology - Wednesbury からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Raj from Wednesbury store was very…
Raj from Wednesbury store was very helpful with helping us choose the perfect sofa. Thank you Raj.
2026年2月21日
自発的なレビュー
Sofology - Wednesbury からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raj. Have a great day 😊
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