I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.
企業が回答しました
所在地
所在地を変更Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB
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レビュアーのコメントを見てみましょう
Had an outing to Sofology last week. Lovely sofas available and we weren't actually looking for a sofa for us. We got talking to our onsite expert and walked out with a newly purchased sofa. Lovely pe... もっと見る
企業が回答しました
James made what could have been a very stressful experience into one that was very pleasant. He answered everything I needed to know and a lot more besides. He was professional, helpful and friendly... もっと見る
企業が回答しました
Great sofa , was delivered in 2 weeks due cancellation from another customer. Only 3 stars though, as the £40 leather care pack wasn’t delivered with the furniture, and 3 weeks on, we’ve heard nothi... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, 英国
4.8
優良
2115件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Had exactly what I was looking for
Had exactly what I was looking for. Great staff and very informative
2026年9月18日
Sofology - York からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I had a good experience at sofology in…
I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.
2026年9月16日
Sofology - York からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - York からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - York からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Nice and professional
2026年9月13日
Sofology - York からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
I liked how the staff left us to look…
I liked how the staff left us to look around without pestering us and said just ask if you need help.
2026年9月12日
Sofology - York からの回答
Thank you for awarding us 5 stars Mr Morland.
Brilliant staff cant fo enough for you…
Brilliant staff cant fo enough for you , explain every thing ⭐️
2026年9月14日
Sofology - York からの回答
Thank you for this great review Carol
Sofology - York からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Helpful staff
Helpful staff, fantastic furniture. Second purchase from Sofology and they are consistently excellent.
2026年9月9日
Sofology - York からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - York からの回答
Hi there, thank you for your review. Another great review for Timothy, we will make sure to pass this on! Have a nice day.
Relaxed showroom experience
Relaxed showroom experience, non pushy salesman with good knowledge of products and good customer service
2026年9月7日
Sofology - York からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - York からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent experience
Had an outing to Sofology last week. Lovely sofas available and we weren't actually looking for a sofa for us. We got talking to our onsite expert and walked out with a newly purchased sofa. Lovely people know there job. Wallet is a little lighter but hopefully will be on a new sofa for Christmas.
2026年9月6日
Sofology - York からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Please arrange my delivery
Please arrange my delivery. I have tried to get through twice on the phone and given up. The link would not work when I tried it. I was expecting a call back to arrange delivery and still am.
2026年8月31日
Sofology - York からの回答
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
As soon as we walked into the store at…
As soon as we walked into the store at Clifton moor, Tim greeted us and looked after us making sure we choose the right sofa
He was very patient and friendly and so were all the staff 😊
Thank you Tim (Tom Jones ) 😂
We can’t wait to get our sofa now
Thank you Deb & Dim
2026年8月29日
Sofology - York からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - York からの回答
Hello, thank you so much for your review. We are so happy to hear this!
very nice service in York
2026年8月31日
Sofology - York からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
We had a good experience with …
We had a good experience with friendly helpful staff and were given plenty of information to help choose our sofa and chair
2026年8月29日
Sofology - York からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Great experience in store with Tim who…
Great experience in store with Tim who was so helpful & professional!
2026年8月20日
Sofology - York からの回答
Hi there, thank you for your review. Another great review for Tim, we will make sure to pass this on! Have a nice day.
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