I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.
企業が回答しました
所在地
所在地を変更Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB
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レビュアーのコメントを見てみましょう
Had an outing to Sofology last week. Lovely sofas available and we weren't actually looking for a sofa for us. We got talking to our onsite expert and walked out with a newly purchased sofa. Lovely pe... もっと見る
企業が回答しました
James made what could have been a very stressful experience into one that was very pleasant. He answered everything I needed to know and a lot more besides. He was professional, helpful and friendly... もっと見る
企業が回答しました
Great sofa , was delivered in 2 weeks due cancellation from another customer. Only 3 stars though, as the £40 leather care pack wasn’t delivered with the furniture, and 3 weeks on, we’ve heard nothi... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, 英国
4.8
優良
2115件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
James and Gemma was a great help…
James and Gemma was a great help towards us buying the items
Thank you
2026年3月11日
Sofology - York からの回答
Thank you for sharing your experience :-)
Really good service from Tim Jones…
Really good service from Tim Jones today. Shopping made easy and pleased with my purchase
2026年3月11日
Sofology - York からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very good
Very good - stayed open to complete sofa order.
Assistant very welcoming
Price of extras not clear
2026年3月7日
Sofology - York からの回答
Hi there, thank you for your lovely feedback! We’re really glad to hear our team made you feel welcome and were able to stay open so you could complete your order - that’s exactly the kind of service we aim for. We also appreciate you highlighting the point about the pricing of extras. Clear and transparent pricing is really important, so we’ll make sure this feedback is shared with the team to help us improve the experience for future customers.
Very friendly
Very friendly, knowledgeable staff. Everything very well explained. Would definitely recommend buying from Sofology. 10/10
2026年3月6日
Sofology - York からの回答
Thank you for awarding us 5 stars Mrs Rigden!
Lovely lady who looked after us and…
Lovely lady who looked after us and made everything very easy and simple, although delivery is still to happen.
But so far , so good.
2026年3月8日
Sofology - York からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really helpful staff
Really helpful staff, knowledgeable about products, friendly and responsive (without being intrusive). Got a great deal on an ex-display sofa.
2026年3月8日
Sofology - York からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - York からの回答
Hi there, thank you for your review. Another great review for Nadine, we will make sure to pass this on! Have a nice day.
Very polite and helpful staff
Very polite and helpful staff , not pushy or pressured into anything , answered all my questions and explained everything , I ordered a sofa got home and measured and was too. Big , I called to change sofa and it was so easy staff were very understanding and helpful. Couldn’t be more simple and stress free
2026年2月24日
Sofology - York からの回答
Thank you for this great review Miss Bellamy!
Great advice & guidance given by Tim at…
Great advice & guidance given by Tim at the York store. Thank you for helping us decide on our purchase.
2026年3月7日
Sofology - York からの回答
Thank you for awarding us 5 stars!
Sofology York
Sofology York - what a great experience buying new sofas thanks to Tim. Great guy, knows his stuff, no pressure selling techniques just a real willingness to help. Great job!
2026年3月6日
自発的なレビュー
Sofology - York からの回答
Thank you for awarding us 5 stars :-)
Great service from James at the York…
Great service from James at the York store.
Knowledgable, professional and friendly and manages our expectations.
Sofa arrived on time and is perfect, exactly as expected.
3rd time using sofology and can highly recommend
2026年1月26日
Sofology - York からの回答
Thank you so much for your kind words! 😊 We’re thrilled to hear James at our York store provided such a knowledgeable and friendly experience. It’s fantastic that your sofa arrived on time and is just what you expected. We really appreciate your loyalty, being your choice for the third time means a lot! 🛋️✨
Tim Jones, an outstanding individual
Tim Jones is the best salesman
Patient and helpful.
Great products, well explained and adapted to suit our needs.
Feel valued and very well looked after.
Tim is a credit to Sofology
2026年3月5日
Sofology - York からの回答
Thank you for the fantastic feedback! 😊 We’re thrilled to hear Tim looked after you so well and made you feel valued. He’s a real credit to the team, and we’ll be sure to share your kind words with him. 🛋️✨
Sofology York: excellent customer service
Sofology were a great help to me. In particular I dealt with Nadine Bland in York. She was very knowledgeable, straight talking with no pushy sales. The service was efficient and excellent,
2026年3月3日
Sofology - York からの回答
Thank you for awarding us 5 stars Mr Batterton
Staff were friendly and knowledgeable
Staff were friendly and knowledgeable, and even made me a coffee.
2026年3月1日
Sofology - York からの回答
Thank you for choosing Sofology!
Wonderful store with helpful staff.
We were left to browse on our own and were not hassled by staff. Chris introduced himself when we arrived at the store and said if we needed help just to let him know. We spent nearly 2 hours testing out lots of sofas and finally decided on one.
2026年2月25日
Sofology - York からの回答
We are pleased to hear that you found your perfect sofa :-)
Sofology - York からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very helpful assistant.
Very helpful assistant who showed colours and fabrics for mismatched chair and sofa we wanted.
2026年2月24日
Exceptional service
Nadine& James went above & beyond, making sure all measurements were correct before committing to a purchase, practically taking the sofa & shop to bits to make sure we were happy,can not fault there level of service.Keep up the fantastic work & service you do.😊
2026年2月24日
Sofology - York からの回答
Thank you for sharing your experience Tracey!
I got exactly what I wanted…
I got exactly what I wanted without being harrased by sales staff.
2026年2月21日
Sofology - York からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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