Visited the Westfield, white city branch on 14/04/2025. I cannot thank Demet and Dana for their excellent customer care. Nothing was too much to ask. I went in to exchange a pair of trainers that I re... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Two months after buying some expensive leather shoes I had holes in my soles. I was given a plethora of excuses, no returns policy online because I had bought instore, and finally told I had worn them... もっと見る
The customer service I received from Sole Trader by phone and by Email was the best i've ever received from any company. They were very friendly. Very helpful. Very polite and professional. Noth... もっと見る
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Wanted school shoes Dr Martins shoe style £79.99 in black not in stock went to Office & , Schuh over £15 more expensive Went back to Sole tried on the other colour to check size ordered and paid for b... もっと見る
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The home of the latest sneakers, exclusive drops and cutting-edge innovation. Discover a curated collection of sports and designer footwear from top brands.
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Terrible do not buy from this place i…
Terrible do not buy from this place i got scammed for 60 dollar shoes
Pointless
What is the point of doing a search for a size 9 trainer, to only go onto the website and that size is out of stock - completely pointless, frustrating buying experience (not that I've bought anything due to this).
Scam never buy anything from them
Scam never buy anything from them. They will charge you for subscription after payment
Seems like the scammers which is the…
Seems like the scammers which is the company, only reply to the fake reviews they post. And They post these fake 5 star reviews. That's funny.
Sole are now trading as ssonline…
They are currently trading as ssonline DONT BUY from them!
Contacted the police and reported them for fraud to national trading standards
Con artists trading AGAIN
I’ve been digging about doing some research on this ‘company’ since they robbed me for a £350 jacket that I’ve never received. Interestingly the director is a 19 year old student! No confirmation of order was received after placing my order but I did get a reply when I queried this to advise that the order had been received. Another 5 messages later on Facebook messenger also and I’ve never been responded too. Seems as though they were conning people in 2015 stopped trading for a while and they’re now at it again! I will be following this through to make sure these thieves are reported
Been waiting over 1 month for trainers…
Been waiting over 1 month for trainers paid £90 still not arrived. Page is off Facebook. Have emailing about 10 times still waiting on a reply
Bought brogues shoes
Bought brogues shoes. After almost 3 months the heel and gel padding split. Contacted the online support team who responded in 73 hours to advice me to go back to tje sole store i bought them from. I returned to the store in the trafford centre worried i wouldnt be able to get them exchanged or credit i wondered in the store and a young lady helped me. All she required was proof of purchase which i jad and she managed to sort everthibg out. As the store had none in stock she quickly adviced she would have a pair shipped out to my address next day. Today my brogue shoes arrived so a huge thanks the the young lady in the trafford centre. She is a great asset to sole and in my eyes employee of the month. Well done and thanks
Still no trainers 3 months later…
Still no trainers 3 months later obviously been scammed little tramps.Clearly writing the good reviews themselves.Do not order from sole warehouse
Stay away from this company there…SCAM
Stay away from this company there definitely a scam order trainer's months ago and still haven't received any thing sent lot's of emails with no reply there quick enough to take your money but that's about all definitely not a happy customer
No training arrived no tracking number…
No training arrived no tracking number nothing from your company no email reply is no information can you tell me what is going wrong please he just take 70£ from my account am from Liverpool a want some one explain to me what happened how can contact this company
Scam been waiting 3 months no reply…
Scam been waiting 3 months no reply email so don’t think I’ll be getting my money back or trainers
Waiting and waiting and waiting
Waiting and waiting and waiting - do not send your money to this company. Karma is a thing SoleFactory. It always comes back around
It took 3 weeks for my shoes to come
It took 3 weeks for my shoes to come! They said 2weeks or less so i emailed and got 2 responses! It does say they run out time to time and have to go thru another vender. Plus an xtra week to authenticate! My shoes were double boxed so that was cool. Long wait but i got my Jordan 1 mochas! Very clean!
If I could give zero I would.
If I could give zero I would.
I ordered 2 pairs of yeezys costing nearly £300 at the beginning of October 2020 and still waiting.Have emailed numerous times with only 1 reply.No date on delivery and No tracking information available to me.
Absolute disgrace of a company and a proper SCAM.Take your money and forget about you.Should be shut down and never allowed to trade again.
If we took peoples money and gave nothing in return we’d be locked up for theft.DO NOT USE
A complete scam
A complete scam, very expensive trainers ordered for my son, can't get hold of anyone,trainers ordered 31st August, no emails from them, I have sent about 20 to them, did finally manage to find a phone number which surprisingly enough doesn't work, don't understand how this company can go on scamming and trading!
Scam
Ordered a pair of shoes on the behalf of my son two weeks ago and haven’t heard anything. Our bank actually closed our Mastercard because Solehello was listed as a scam company. Unfortunatelly they had already taken our money....
Avoid this "business"
Avoid this "business" only took over a month to arrive, shoes came in a shabby box message them and they pretty much said it's my problem, it's not how they send them, but it's how I received them.
AVOID THE "BUSINESS"
I'm based in South Africa..
I'm based in South Africa..
Its almost a month that I purchased a pair sneakers paid for it and still waiting.. no email nothing ...
Starting to wonder if this is a scam ..
Can someone please get back to me ...
Bought a pair of yeezys for a family…
Bought a pair of yeezys for a family member and they went and bought the exact same pair so i wanted a refund, they were very fast in replying to me via email, refund went it in the next few days.
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