We had a structural failure of the springs in our 2 year old mattress, and Gemma in the customer service team has been amazing, really helping us out with third party communications and providin... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have shopped with Solent beds on a number of occasions and have always been impressed. Today, Sam our salesman even carried a small unit to us so we didn't need to get up again, very appreciated.... もっと見る
企業が回答しました
Ordered single bed, delivery expected within a week. Eventually took 4 weeks. Three phone calls to give updates were promised, but none materialised. When arranging final payment a receipt was requ... もっと見る
企業が回答しました
They managed to accommodate my situation - It was stored for about 2 months, as I was expecting to move. The move never happened sadly. Delivered today, not the easist access into the Lounge, but th... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
The Isle of Wight's leading furniture store. Showrooms in Lake and Newport.
Free Same Day Delivery!
Spend over £100 for Free Delivery.
Free standard delivery on all orders over £100. Free same day delivery to Isle of Wight addresses on stock item orders over £100.
連絡先
6D-6F Lake Industrial Way, PO36 9PL, Isle of Wight, 英国
- 01983401070
- sales@solentbeds.co.uk
- solentbeds.co.uk
4.3
優良
379件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good friendly service from a local…
Good friendly service from a local company
Our purchase was well priced and delivered quickly.
2020年6月5日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Brian,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Solent Beds & Furniture からの回答
Hello Paula,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Great Service
Quick, painless and professional. Staff very helpful and friendly. In the current pandemic we have been able to buy a new bed and get it delivered really quickly. Thank you
2020年6月1日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Karen,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Brilliant service
Brilliant service. Prompt delivery and helpful
courteous delivery men . Great quality furniture
2020年5月28日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Carlos & Angela,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Phoned Monday told them what I ould…
Phoned Monday told them what I ould like to buy went on line sa tv stand I would like ordered payed for deliver Thursday well done thanks
2020年5月26日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Mr Marks,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
I ordered a new mattress on line and…
I ordered a new mattress on line and was given excellent advice advice by your online chat assistant. I was able to purchase the mattress immediately and had it delivered the next morning. Very fast and efficient service, thank you.
2020年5月21日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello ,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
GOOD CUSTOMER RELATIONS
VERY GOOD SERVICE AND MADE GOOD THEIR PROMISE TO DELIVER
UNDER DIFFICULT CIRCUMSTANCES
2020年5月12日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Fantastic service and great live chat…
Fantastic service and great live chat support, they went the extra mile
2020年5月6日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Lynne,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Solent Beds & Furniture からの回答
Hello,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Outstanding
Outstanding customer services During covid-19 by Amanda and was able to accept my order and delivered within 4 working days. Delivery man very helpful and delivered to my front door and was very friendly. Recommend to all Islanders!
2020年4月28日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Peter,
Thank you so much for our 5 star review and recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Solent Beds & Furniture からの回答
Hello,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience and that you love your new furniture!
We hope to see you again soon.
Solent Beds & Furniture.
The staff were friendly and helpful
The staff were friendly and helpful. Ordered a mattress online after thinking about the advice we were given and this was very easy to do. Someone phoned to give us lots of choice of when we wanted the delivery. The delivery team phoned and gave us a time scale. Very pleased with the service we received.
2020年3月7日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Sue,
Thank you so much for our lovely 5 star review! Great to hear you enjoyed your online Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
The product was great
The product was great. The only disappointment considering we live on the island was the lack of delivery options.
2020年2月24日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Mrs Hansford,
Thank you for our positive review. Great to hear you enjoyed your Solent Beds shopping experience! We are sorry you were disappointed with our delivery options, this is an area we are currently looking at improving.
We hope to see you again soon.
Solent Beds & Furniture.
Great products
Easy to deal with. Really pleased with quality of product. Delivery excellent.
2020年2月16日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Very happy with bed and delivery was…
Very happy with bed and delivery was really good
2020年2月6日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Angie,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Fantastic choice and great service
Fantastic choice of options when choosing our new mattress. Great service from Sam, very knowledgeable and honest, gave us all the time we needed to try different mattresses and didn't rush us. Not pushy sales at all and felt valued as a customer. This is the second time we have shopped at solent beds and will definitely be back for next furniture purchase.
2020年1月30日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Simon,
Thank you so much for our lovely review!! Great to hear you enjoyed your second Solent Beds shopping experience. We will be sure to pass on your positive feedback to Sam.
We look forward to seeing you again soon.
Solent Beds & Furniture.
Fab store
Staff knowledgeable, attentive without being pushy. Fab store in Lake full of quality furniture. Their service (with Andrew) was excellent two years ago when we furnished our flat. Now furnishing our new home and glad to say that standard has not changed. Thanks to Sam for his help with our latest purchases.
2020年1月26日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Celia,
Thank you so much for our lovely review!! We are so pleased that you chose Solent Beds to furnish your new home. We will be sure to pass on your positive feedback to Sam.
We hope to see you again soon.
Solent Beds & Furniture.
We made our 2nd visit today having…
We made our 2nd visit today having already compared a sofabed we had seen 3 days ago. We were greeted by Maurizio who we saw previously & he not only remembered us but also the furniture we interested in. He was extremely helpful but not the slightish bit pushy which we liked, we don't like to feel pressured & we are looking forward to receiving our sofa. Sadly since this was posted we feel very let down with the lack of customer service. I wrote a long review yesterday but failed to post it. I will never use this company again but having said that the sofa is lovely.
2020年1月21日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Elizabeth,
We are very sorry to hear that you are unhappy with the service you received. We appreciate the time you have taken to write feedback and take it on board.
We hope you will give us the opportunity to restore your faith in us in the future.
Solent Beds & Furniture.
Solent Beds & Furniture からの回答
Hello JH,
Thank you so much for our 5 star review! Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture
Solent beds for not just beds..
We have bought quite a lot for our home over the years from Solentbeds.beds,mattresses,fitted wardrobes,three piece suite, rugs ect.happy with everything.
2020年1月13日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Sandra,
Thank you so much for our 5 star review! Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。