We had a structural failure of the springs in our 2 year old mattress, and Gemma in the customer service team has been amazing, really helping us out with third party communications and providin... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have shopped with Solent beds on a number of occasions and have always been impressed. Today, Sam our salesman even carried a small unit to us so we didn't need to get up again, very appreciated.... もっと見る
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Ordered single bed, delivery expected within a week. Eventually took 4 weeks. Three phone calls to give updates were promised, but none materialised. When arranging final payment a receipt was requ... もっと見る
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They managed to accommodate my situation - It was stored for about 2 months, as I was expecting to move. The move never happened sadly. Delivered today, not the easist access into the Lounge, but th... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
The Isle of Wight's leading furniture store. Showrooms in Lake and Newport.
Free Same Day Delivery!
Spend over £100 for Free Delivery.
Free standard delivery on all orders over £100. Free same day delivery to Isle of Wight addresses on stock item orders over £100.
連絡先
6D-6F Lake Industrial Way, PO36 9PL, Isle of Wight, 英国
- 01983401070
- sales@solentbeds.co.uk
- solentbeds.co.uk
4.3
優良
379件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No more sleepless nights!!
Excellent choice of beds. Tim was extremely helpful. We chose a Hypnos mattress which was delivered today. They too were very helpful. All together, an excellent experience. Would recommend your company 100%. Couldn't fault it. Thank you very much.
2021年6月18日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Elaine,
Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We look forward to seeing you again soon.
Solent Beds & Furniture.
What excellent service received when purchasing our new bed
What excellent service received when looking for our new bed, nothing was too much trouble. Brilliant communication and the delivery men were so polite and kind. Thankyou we highly recommend your company wouldn’t use anyone else nice to support local company .
2021年6月16日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Jane,
Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We look forward to seeing you again soon.
Solent Beds & Furniture.
Good advice when purchasing new…
Good advice when purchasing new furniture. Lots of choice and choices of fabrics and leather. Sofas mostly made to order, so you get exactly what you want.
2021年6月13日
自発的なレビュー
Solent Beds & Furniture からの回答
Good morning,
Thank you for our 4 Star review! It's great to hear you received an informative service and you were pleased with the choices.
We hope to see you again soon.
Solent Beds & Furniture.
is Fine
Service is great,
the culver sofa tables are great.
the Loxton Corner sofa is fine, but after a month we noticed the cushions are getting flat 😢
2021年6月2日
Solent Beds & Furniture からの回答
Hi Pia,
Thank you so much for our 4 star review. We're really pleased to hear you love your Culver items.
I'm sorry that the cushions on your Loxton sofa are looking a bit flat. Due to the ExtraFlex high density foam based cushions used for a soft sit on this particular sofa, we would recommend plumping once a week. This will help maintain the aesthetical appeal, shape and longevity of your cushions :)
Hope this helps!
Solent Beds & Furniture
Ordered a mattress during lockdown and…
Ordered a mattress during lockdown and it was delivered into the bedroom by a very courteous young man.
2021年6月1日
Solent Beds & Furniture からの回答
Hello Pat,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Solent Beds Excellent Service
Ordered furniture by phone and confirmed order was in stock. Delivered within 2 days. Excellent Service.
2021年6月1日
Solent Beds & Furniture からの回答
Hello JH,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Quality and Value
Have bought quite a few items from Solent Beds and Furniture and all have been of top quality and the service has been top notch.
2021年6月1日
Solent Beds & Furniture からの回答
Hello Andrew,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Thanks for exceptional support
2021年5月31日
Solent Beds & Furniture からの回答
Hello Pat,
Thank you so much for our 5 star review!
We hope to see you again soon.
Solent Beds & Furniture.
Excellent First Class Service
I really enjoyed the customer service from the Newport experience when visiting the shop. So nice to be treated like a customer. Just had the delivery by Mark and Keiran 1st class installed my sofas well done very helpful and polite. Good service from start to finish. I know where I will shop in future Solent Beds & Furniture don't just take my word for it visit the shop and you will see.
2021年5月28日
自発的なレビュー
Solent Beds & Furniture からの回答
Hello Anthony,
Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We look forward to seeing you again soon.
Solent Beds & Furniture.
Good service
2021年5月23日
Solent Beds & Furniture からの回答
Hello Mr Babington,
Thank you so much for our 5 star review!
We hope to see you again soon.
Solent Beds & Furniture.
Excellent prompt reliable service
Excellent prompt reliable service. Love the sofa. Would have liked a text first thing to confirm delivery time and a choice of cushions.
2021年5月7日
Solent Beds & Furniture からの回答
Hello,
Thank you so much for our 5 star review. We're so glad to hear that you love your new sofa!
We hope to see you again soon.
Solent Beds & Furniture.
Delivery was quick,the guys were quick…
Delivery was quick,the guys were quick to position items where I needed them.
2021年4月30日
Solent Beds & Furniture からの回答
Hello Lorna,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Very good service from all the staff at…
Very good service from all the staff at Solent beds.
2021年4月30日
Solent Beds & Furniture からの回答
Hello Dom,
Thank you so much for our 5 star review.
We hope to see you again soon.
Solent Beds & Furniture.
Excellent service
2021年4月29日
Solent Beds & Furniture からの回答
Hello James,
Thank you so much for our 5 star review.
We hope to see you again soon.
Solent Beds & Furniture.
Solent Beds & Furniture からの回答
Hello Huw,
Thank you so much for our 5 star review.
We hope to see you again soon.
Solent Beds & Furniture.
Excellent service and value for money.
2021年4月26日
Solent Beds & Furniture からの回答
Hello Lorraine,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Great table and bench for our kitchen diner
We love the table and bench for our kitchen diner, Very good quality and looks amazing. Very professional service too from ordering from the website right through to the delivery. Perfect... we are intending to order a sofa now and we will definitely go to Solent Beds & Furniture.
2021年4月25日
Solent Beds & Furniture からの回答
Hello Mrs Harrap,
Thank you so much for our 5 star review and recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We look forward to seeing you again soon.
Solent Beds & Furniture.
Really good delivery…
Really good delivery guys,polite,friendly and very careful of the walls and carpets,couldn’t fault them.
2021年4月22日
Solent Beds & Furniture からの回答
Hello Mary,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience! I will be sure to pass on your kind comments to our delivery team.
We hope to see you again soon.
Solent Beds & Furniture.
great service
2021年4月21日
Solent Beds & Furniture からの回答
Hello Mrs Marriott,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Very disappointed overall
Very disappointed overall. We had to return two beds as they wouldn’t fit up the stairs. Solent Beds took off a big percentage (around £150!) from the refund even though we immediately reordered replacements through them. Same thing happened with a piece of furniture from M&S the next week who charged nothing! Lesson learnt. I would not use Solent Beds again which is a shame as I try to shop local.
2021年4月17日
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