someone.health レビュー 

661
TrustScore 5段階評価の2

2.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Simply wanted to reschedule my appointment and they say to do so they charge an extra $100. I understand late fee rescheduling within 24hrs, i probably gave 12 hrs notice, but 100 for people... もっと見る

5つ星のうち1の評価

If you value your mental health and sanity do not use this service. They employ 'experts' who ignore Gp referrals, Go on 10 minute verbal tirades at patients and when sending a formal complaint to the... もっと見る

5つ星のうち5の評価

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easi... もっと見る

企業が回答しました

5つ星のうち1の評価

Just spoke to someone health on the phone to try to get support for making an appointment for a teenager and the lady was so rude! I asked respectfully if I could speak to another staff member and she... もっと見る

企業情報

  1. 心理学者
  2. 精神保健クリニック
  3. 精神衛生サービス
  4. 心理療法士

当該企業による記述

Talk to someone.health about your mental health today. We connect you with Medicare bulk-billed video and phone psychologist counselling, Australia wide.


連絡先

2.2

期待以下

TrustScore 5段階評価の2

661件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.2

すべてのレビュー

(661)

過去12か月のレビュー数: 15

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I have tried 4 times to book a follow…

I have tried 4 times to book a follow up appointment on line, it never seems to work, even after I put code in. It seems this site is a scam. Even the email on the home page does is not a valid email.

2023年1月16日
someone.health ロゴ

someone.health からの回答

Hello we are sorry about your negative experience on our website. We have recently added a new call line to our websites main page to assist clients with booking. If you need assistance booking we are happy to help you over the phone on 1300-546-821 as well. We appreciate the feedback as it helps us improve and once again we are sorry you had a poor experience with us.

5つ星のうち5の評価

The fact you are so prompt and the wait…

The fact you are so prompt and the wait isn't too long
You can choose the professional you feel you're best matched to.
The overall experience was so positive.

2023年2月3日
someone.health ロゴ

someone.health からの回答

Thanks for your feedback Lisa, we really appreciate it! Glad to hear you've had such a positive experience

5つ星のうち5の評価

Makes dealing with mental health a bit easier

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easier to choose a therapist and book an appointment. There wasn't huge wait times and it's much more affordable than other therapists around. I'm only one session in but already my therapist was warm and welcoming but also practical and realistic and above all wants to help me reach my mental health goals.

Big fan of Someone.health - thanks team!

2023年2月7日
someone.health ロゴ

someone.health からの回答

Wonderful to hear you have had a good experience so far Alex - thanks so much for your feedback!

5つ星のうち5の評価

Super convenient

There are Bios for everyone you can work with. This helps you choose someone who sounds like they might be the best fit for you. The times you can schedule appointments are convenient and work to when you are available. Also, they seem to genuinely want to help and there is not judgement. It’s great.

2023年2月8日
someone.health ロゴ

someone.health からの回答

Thanks for your feedback Christina! Happy to hear you had a great experience 🙂

5つ星のうち5の評価

User Friendly and Proffessional

Being able to review and then choose which psychologist suited my needs best was an awesome start. The whole process is very user friendly. I was very happy after my first consult, I felt very comfortable and optimistic about future care plan.

2023年2月8日
someone.health ロゴ

someone.health からの回答

Great to hear Leigh. Happy to hear your experience with us so far is going well.

5つ星のうち5の評価

Help and a relief to talk to a professional

It was such a help and a relief to talk to the psychologist, through Someone Health. They were very supportive and friendly. I was given useful tools for my particular issues (ASD and Anxiety). We covered a lot in an hour and I look forward to my next appointment.
The system was easy to use on my phone and we could see and hear each other clearly.

2023年1月31日
自発的なレビュー
someone.health ロゴ

someone.health からの回答

Thank you very much for your feedback!

5つ星のうち5の評価

I am pleased that I finally found a…

I am pleased that I finally found a professional specialist in psychology that speaks my language and can understand me very well in all my feelings and needs. Also, it is entirely bulk billed which is very convenient as at the moment I cannot afford out-of-pocket expenses outside the budget.

2023年1月23日
someone.health ロゴ

someone.health からの回答

Thanks for your feedback Erika - really glad you have found the experience so helpful 🙂

5つ星のうち4の評価

Seeking help when needed

I have found the process and finding a Psychologist to suit my needs easy and I'm glad I've found someone I can relate to and feel at ease with to talk to. I think it's important to feel comfortable and that you have someone who is able to help you through the process of healing from difficult times. Well worth looking into profiles to find the right person.

2023年1月28日
自発的なレビュー
5つ星のうち5の評価

Very thorough, good system, great counsellor

The company is very thorough in its booking process and having all your forms completed and ready for your psychologist. It was easy to make an appointment online, and the bookings team is very responsive and helpful. My counsellor was excellent, relatable and he really listened to me, giving me gentle suggestions and observations - it was like having a chat with an old friend or mentor. The video chat setup was easy to use and the quality of the video call really good. I waited over six months trying to get to see a counsellor. When someone sent me this link, I was booked within two weeks! And my counsellor even worked on a public holiday. I couldn't believe it, I had to double check with the bookings team lol

2023年1月25日
5つ星のうち4の評価

New patient

Response was very quick for an appointment and I was given a lot of personal help to change my date.
Very relaxing experience with my appointment,

2023年1月23日
5つ星のうち5の評価

So far so good.

So far so good. It is my first time having an appointment with someone health. My GP referred them to me and the psychologist I talked to was really nice and understanding person. In my opinion, I prefer to talk via call or because you don’t need to travel anymore and there is no waiting time to book an appointment.

2023年1月19日
自発的なレビュー
5つ星のうち5の評価

Great experience

I found it so easy to connect to the video call the audio and picture was great and the Psychologist was wonderful he was so easy to talk to and he really listened and didn’t judge at all and was very understanding and made me feel very comfortable and I felt so good after my appointment looking forward to my next appointment.

2023年1月18日

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