someone.health レビュー 

661
TrustScore 5段階評価の2

2.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Simply wanted to reschedule my appointment and they say to do so they charge an extra $100. I understand late fee rescheduling within 24hrs, i probably gave 12 hrs notice, but 100 for people... もっと見る

5つ星のうち1の評価

If you value your mental health and sanity do not use this service. They employ 'experts' who ignore Gp referrals, Go on 10 minute verbal tirades at patients and when sending a formal complaint to the... もっと見る

5つ星のうち5の評価

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easi... もっと見る

企業が回答しました

5つ星のうち1の評価

Just spoke to someone health on the phone to try to get support for making an appointment for a teenager and the lady was so rude! I asked respectfully if I could speak to another staff member and she... もっと見る

企業情報

  1. 心理学者
  2. 精神保健クリニック
  3. 精神衛生サービス
  4. 心理療法士

当該企業による記述

Talk to someone.health about your mental health today. We connect you with Medicare bulk-billed video and phone psychologist counselling, Australia wide.


連絡先

2.2

期待以下

TrustScore 5段階評価の2

661件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.2

すべてのレビュー

(661)

過去12か月のレビュー数: 15

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5つ星のうち5の評価

The psychologist just listened

The psychologist just listened , intervene briefly and gave a small amount of feedback. She made me thoroughly comfortable and I’m not someone who was positive about doing this . I was very apprehensive but I’ll book in again after session one

2023年1月17日
5つ星のうち3の評価

First session feeling apprehensive

First session feeling apprehensive, Psychologist made me feel comfortable and I felt listened too.
Being first session did not feel I could open up fully as getting to know Psychologist but by the end of the session I felt comfortable to proceed to further sessions

2023年1月13日
5つ星のうち1の評価

Steer clear if you value your mental health!

By FAR the worst, most irresponsible mental health service I have ever seen operate. Over 7 months now, I have had psychologists not show up with no communication, cancel appointments last minute, accept bookings then cancel them saying they're not taking new clients... of the approximately 37 appointed I have booked, TWO have gone ahead. The company itself wipes its hands of all responsibility for the actions of its psychologists, doesn't manage complaints, and sends useless template emails that resolve nothing. I have had more stress and anxiety trying to deal with this service than I was originally seeking support for. Awful and dangerous.

2023年1月17日
自発的なレビュー
someone.health ロゴ

someone.health からの回答

We're truly sorry for the recurring issues you've encountered. Your feedback is taken seriously, and we are actively working to improve our services for a more reliable and consistent experience. We have a new email address, feedback@someone.health where you can contact us with more detail about your complaint that we can try to resolve.

5つ星のうち5の評価

It took me a while to build up the…

It took me a while to build up the courage to contact them but once I did it was a weight off my shoulders, they’re really easy to talk and don’t judge you and not knowing them or having to walk into an office, when you can be anywhere you likemakes it easier for you

2023年1月16日
5つ星のうち5の評価

Andrew was very easy to talk to I was…

Andrew was very easy to talk to I was comfortable enough to tell him about some horrible things that have happened in my life he was very nonjudgemental and I will be seeing him again

2023年1月11日
someone.health ロゴ

someone.health からの回答

Hi Debbie - thanks for your feedback! Happy to hear things went well 🙂

5つ星のうち5の評価

Very experienced bulk billed psychologist

I’m really happy with my experience. The first session was good, my psychologist was very kind and mostly just listened to me babble on about all the chaos that’s going on in my life at present. I look forward to working with her. I’m so grateful that this is a bulk billing service, I’ve been without a psychologist for a long time and now I can get help, I’m feeling a huge sense of relief!

2023年1月5日
someone.health ロゴ

someone.health からの回答

Thanks Evie - happy to hear it's going well 🙂

5つ星のうち5の評価

Good

Good to seek help when we are not able to sort it alone.

2023年1月4日
someone.health ロゴ

someone.health からの回答

Thank you for your feedback!! 🙂

5つ星のうち3の評価

Issue with contact and payment arrangements.

I just don’t like when I try to contact on phone for enquire something examples to arrange or changes the appointment and with other concerns. Seems its difficult to reach.
Everything has to by email, its a bit difficult for me because English is my second language. My grammar isn’t that good.

I wish can have the direct service with Work Cover Insurance as well rather than the patient have to pay upfront and reimburse with the insurance.

I like the consultation with Dr. Kate Stewart

Thank you

2023年1月4日
5つ星のうち1の評価

Absolutely horrible experience

Absolutely horrible experience. I had to wait six weeks to get an appointment for a mental health plan. Then I made an appointment which I got pretty quickly but then Jeanine Leabeater. the psychologist kept cancelling with five minutes notice or 15 minutes notice which was really annoying because I still had to fill out the questionnaire the day before. I even recommended it to my daughter’s partner who also made an appointment and waited 40 minutes and no one turned up then they charged her for the appointment because she didn’t turn up and she had to deal with that to get the refund. Made me look really stupid and the psychologist didn’t help me anyway because every time I tried to bring up an issue she just steared me back to her plan which was not what I had asked for. Totally wasted my 20 free appointments for last year and was embarrassed by the experience my daughter in law hand after recommending this company. Did nothing to help my mental health problems only made them much more difficult. I would not recommend this company to anyone. AND it only took you 9 months to reply to this review now THAT says something 🤣🤣🤣🤣🤷‍♀️

2022年12月9日
自発的なレビュー
someone.health ロゴ

someone.health からの回答

We apologize for the disappointing experience you and your daughter's partner had. Your feedback is vital, and we are actively working to improve our services to avoid such issues in the future.

5つ星のうち5の評価

Individually tailored and easy to use

Someone.health is an easy to use online booking service for help in keeping your mental health in check. They have a diverse team of well trained and experienced psychologists to suit everyone's individual needs. I highly recommend them 👍

2022年12月28日
someone.health ロゴ

someone.health からの回答

Thank you for your feedback Kate - really appreciate it 🙂

5つ星のうち5の評価

Super helpful experience

Super helpful experience - Kristie was lovely and supportive and had practical strategies that I could put in place straight away. I felt at ease immediately. Looking forward to my next session!

2022年12月22日
someone.health ロゴ

someone.health からの回答

Thanks Tayla! 🙂

5つ星のうち5の評価

Someone.health & Doctor Sarah have saved my mental health.

Someone.health made accessing a psychologist so much easier. I literally went to my doctor and said “I need a referral to someone.health, face to face isn’t working for me” and I’ll never look back.

2022年12月27日
someone.health ロゴ

someone.health からの回答

So glad to hear it's going well 🙂 Thank you for your feedback

5つ星のうち5の評価

amazing

Everything was simple and amazing

2022年12月20日
someone.health ロゴ

someone.health からの回答

Glad to hear it! Thanks for your feedback 🙂

5つ星のうち5の評価

I was very happy with the process and…

I was very happy with the process and super happy to be able to have a session so quickly. Luke was awesome. Thanks for making it so easy someone health ⭐️

2022年12月20日
someone.health ロゴ

someone.health からの回答

Thanks for your feedback - happy to hear you've had such a great experience so far 🙂

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