My experience with Soothe has been very positive. I’ve met many gifted masseurs over the years who have helped my overall health and well-being significantly. I’m comfortable having the therapists in... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've been a Soothe client on membership status for over two years and I completely love the service. I have built a great relationship with my therapist and love the ease of use of the app. My sister... もっと見る
The technician smelled of heavy cigarette smoke, which negatively impacted the massage experience. The technician only performed for 30 minutes even though I purchased a 60 minute session. The skil... もっと見る
I have not had the best luck with therapists. This last appointment was a couples massage Vanessa was amazing my husband had a great massage. My therapist was geared more towards deep tissue even thou... もっと見る
企業情報
当該企業による記述
Soothe is Wellness, Delivered! ➠ Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including: - Deep tissue - Swedish - Sports - Reflexology - Prenatal - Couples. Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!
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ネガティブなレビューの 15%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Trying to cancel my account and I can't…
Trying to cancel my account and I can't "pause" membership long enough to use my earned points.
Person didn’t show up and I think that…
Person didn’t show up and I think that if that happens there should be some type of compensation to the customer. I planned my day around it and if I didn’t show up I would lose my money.
Massage Therapists are Late and Cancel Same Day
The app is difficult to navigate if you want to try a new provider. Also, the massage therapists are routinely late or cancel on the same day after confirming.
Tiffany is the BEST!
My massage therapist, Tiffany, is the BEST! She gives the best massages and I always feel loose and relaxed after my session. I would highly recommend her to anyone!
Relaxing experience in my hotel room
Relaxing experience in my hotel room. Massage therapist was very experienced and very professional.
Great experience
Great experience, easy to book, treatment was great and very professional
They were both great
They were both great, asked if any areas to focus on & worked on them.
My therapist was great!
"Best Massage Ever!"
The massage recipient said, "It was the best massage I've ever had!" He reported that the masseuse was very kind & professional. She checked in on him throughout the service to ensure that he was comfortable. He asked us to schedule another appointment right away.
There is never anyone available
There is never anyone available to book. I have a $150 gift card I was never able to use for over a year of trying. Horrible service, I dont understand why they dont let providers post their availability instead of having you choose an arbitrary time no one is available. I guess ill be trashing this gift card and moving on.
Tried to schedule
Tried to schedule, didn't work. Tried deleting my account. Didn't work, there's no option to do it unless you download the app. Red flags.
Love my massages!
I have had consistently wonderful experiences with Soothe. Every massage therapist I’ve had is kind and highly skilled. My entire experience has been very professional with Soothe. I’ve been using them for almost a year, getting a massage every 1-2 months, and it’s always the highlight of my week!
don't waste your money!
Before an out of state trip, I went in to Soothe to relax,and unwind. I felt that she rushed through the massage,I came out with bruises, and was sore for the next two weeks...but was still bullied into tipping!
Miami State of Mind
I had a phenomenal experience with Soothe! We received it as a wedding gift and enjoyed it in Miami. Our therapists were professional and skilled, and the convenience of having them come to our hotel was a game-changer. They brought their own tables and towels, and were in perfect sync with each other throughout the session. It was the ideal way to unwind after a day at the beach. Highly recommended!
Great so far!
I had my first appointment with Soothe last weekend and it was great. I got a moisturizing facial from Irina and she left me glowing. My friend got a massage and loved her experience, too.
Soothepass subscriber
I’ve been a soothpass subscriber for years and have found the quality of massage therapists to be excellent. It’s nice to rotate between providers and build a team of folks that can help me overcome stress and relax.
SCAM!
I used to be a provider and i decided to leave because as a provider, i have to do the travel, bring all supplies, and massage work. Compared to the company soothe just organizing the booking. When you sign the agreement as a provider it tell you are paid 60% and soothe takes 40%. Come to find out that is not true. I received an offer for a hour massage and the payout was $60. I input the same address and time and they charge $129 per hour. DO NOT USE SOOTHE, they take advantage of the providers.

Soothe® In Home & Office massage からの回答
** NEVER NEVER USE THIS COMPANY ** My…
** NEVER NEVER USE THIS COMPANY ** My wife booked me a “ Surprise “ in home massage - They confirmed a 2pm appt YESTERDAY .. No one showed up and when she called they “ Said, we got the wrong address “ and they apologized and ask to reschedule for TODAY .. They confirmed today at 2pm and AGAIN .. no one showed - she just not got a text saying “ Sorry “ We could not find anyone that would work today .. NOTE this occurred AFTER the appointment time. NEVER NEVER USE THIS COMPANY.
I waited TWO DAYS looking forward to a massage … What a disastrous company !!

Soothe® In Home & Office massage からの回答
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