I really cannot speak highly enough of South East Solar & Electrical. We had a 10 panel system fitted with battery and process from start to finish has been so simple. Installation from Cam (electrici... もっと見る
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My solar installation went very well, the company really cares about the customers, I think. Now generating tons of electricity for myself and exporting to the grid via smart export guarantee. Just an... もっと見る
企業が回答しました
What great company. An excellent team fitted 15 solar panels and battery plus inverter. Brad the electrician did a great job of fitting the battery etc. and rooting the wiring so it was out of sight.... もっと見る
From start to finish - our whole experience has been excellent. From Stephanie in the office to Brad (today’s electrician) we cannot fault the service we have received. Today in particular, Brad work... もっと見る
企業が回答しました
4.9
優良
113件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Good work
Arrived on time and got to work straight away. Very tidy and cleaned up without asking. Very professional and explanations given to the next stages after installation. Very pleasant person. Very impressed.
2026年6月16日
自発的なレビュー
Great experience
From the very start I felt SESE knew what they were doing. Good communication throughout. Completed the installation in just under half a day. All very tidy and quality installation. Great company. Thanks
Arthur
2026年6月9日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your fantastic feedback. We're delighted to hear that you felt confident in our team from the very beginning and that our communication throughout the process met your expectations. It's great to know the installation was completed efficiently, with a tidy and high-quality finish. We truly appreciate your kind words and your support. Thank you for choosing SESE.
Ewan and his team were efficient and professional
Ewan and his team were incredibly professional, efficient and polite. They did an amazing job and I would highly recommend for solar/battery installation.
2026年6月8日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your wonderful feedback. We're delighted to hear that Ewan and his team provided such professional, efficient, and courteous service. It's great to know you're pleased with your solar and battery installation, and we truly appreciate your recommendation. We'll be sure to pass your kind comments on to the team.
Very efficient installation and admin…
Very efficient installation and admin staff were very helpful when arranging sertlement of the invoice.
2026年3月17日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your kind feedback. We're pleased to hear that you found the installation process efficient and that our administrative team was helpful in arranging settlement of the invoice. We appreciate you taking the time to share your experience and are delighted that our team was able to assist you throughout the process.
Adam Deans came today to inspect our…
Adam Deans came today to inspect our solar panels & system. He was very efficient & polite & kept us informed on what he was doing. We’re now waiting for the report, but so far I’m impressed.
2026年6月5日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your feedback. We're delighted to hear that Adam provided such efficient and courteous service and kept you informed throughout the inspection. We'll be sure to pass your kind comments on to him. We appreciate your patience while the report is being prepared and look forward to assisting you further once it's ready.
Good experience
Knowledgeable electrician who was interested in the problem Adam went the extra mile to find the cause of the system fault.
Thank you Adam and South East Solar.
2026年6月4日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Adam was able to help you with your system fault and that his dedication and expertise made a positive impression. At South East Solar, we strive to ensure that all our customers receive the best possible service, and it's great to know that Adam went the extra mile for you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out :)
Excellent Service & Quality Work
The whole solar experience with South East Solar & Electrical from first quote to initial survey, when I changed my requirements on a couple of occasions, to install was first class. Every time I rang, the office staff were polite and dealt promptly with my questions, with good email communication. I highly recommend them, so pleased with my solar & battery set up all working well.
2026年3月26日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you so much for your kind words and for taking the time to share your experience with South East Solar & Electrical! We are thrilled to hear that you had a positive experience from the initial quote through to the installation of your solar and battery setup.
Our team prides itself on providing exceptional service, and it's fantastic to know that our office staff was able to assist you promptly and professionally throughout the process. Your flexibility and understanding during the project are greatly appreciated, and we are delighted that we could accommodate your changing requirements.
We truly value your recommendation and are so pleased to hear that everything is working well with your new system. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing South East Solar & Electrical!
Our experience with SESE was seamless
Our experience with SESE was seamless. Every thing was done efficiently and effectively. Lovely, helpful staff in office. Brilliant electrician and lovely lads fitting the panels.
Highly recommend them.
2026年5月5日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with SESE and that our team made a positive impression on you. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new panels!
Whole process near seamless
Whole process near seamless , and well- co-ordinated: from initial enquiry, survey, resolving queries, to scaffolding, electrical work and panels installation. Documentation all through as agreed. System working exactly as intended. Very pleased
2026年4月28日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your wonderful feedback. We’re delighted to hear that you found the whole process seamless and well coordinated from start to finish. Our team works hard to ensure every stage — from the initial enquiry and survey through to installation and documentation — runs smoothly, so it’s great to know this was reflected in your experience.
We’re especially pleased to hear the system is performing exactly as intended. Thank you again for choosing us and for taking the time to share your experience.
Everything went exactly as planned
Everything went exactly as planned. On day two, I reported a fault and it was fixed very quickly. I would definitely recommend this company
2026年4月28日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your great review! We’re really pleased to hear everything went as planned and that the issue you reported was resolved quickly by our team. Providing reliable service and responsive aftercare is very important to us, so we truly appreciate your recommendation. Thanks again for choosing South East Solar!
Top notch
It was so refreshing to deal with a company like SESE. Excellent communication throughout the process - clear and prompt. Everything was explained and questions answered.
Installation happened yesterday and went very smoothly. Really appreciated the suggestions from them on the different ways to run the cables and how to make it look as good as possible. Delighted with the results.
This may sound like an AI-written review but it’s really not. If every company was as easy to deal with as SESE, life would be a lot less complicated! Thank you!
2026年5月19日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your thoughtful feedback. We’re really pleased to hear that the communication throughout the process was clear and prompt, and that the installation went smoothly. It’s great that the team’s suggestions on cable routing helped achieve a result you’re happy with, and we’ll be sure to share your comments with them.
We appreciate you taking the time to share your experience, and we’re glad you’re delighted with the final outcome.
Good customer support
Good customer support
Would have liked more customer involvement and options discussed during planning stage.
2026年5月18日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your feedback. We're glad to hear you're happy with the outcome of the installation. We’re sorry to hear that you would have preferred more involvement and discussion of options during the planning stage. This is helpful feedback, and we will share it with the team to ensure we continue to improve how we communicate and involve customers in the design process. We appreciate you taking the time to share your experience.
Very good overall experience
Very good overall experience with South East Solar & Electrical.
They were flexible during the design phase and very helpful when I changed my mind about the solar setup. The installation went well and I’m happy with the finished system.
There were a couple of small issues afterwards, but they returned promptly to sort them out. When I raised one workmanship concern, they took it seriously, apologised, and confirmed that further training had been given where needed.
Overall, a responsive, professional company and I’m very pleased with the service.
2026年4月10日
自発的なレビュー
Highly recommended, all round great customer service
The customer service provided was excellent. Everything made easy throughout the whole process. Staff were knowledgeable, friendly and polite who patiently explained everything carefully. The installation team were also extremely good and efficient, leaving the site clean and tidy. The electrician explained where the wiring needed to be routed and why, hiding as much as possible. The installation is working perfectly, overall a job well done.
2026年4月1日
自発的なレビュー
South East Solar & Electrical からの回答
Dear Penelope,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear that you had a positive experience with our customer service and installation team. Our staff takes great pride in providing friendly and knowledgeable assistance, and it’s fantastic to know that they made the process easy and informative for you.
We’re also glad to hear that the installation was efficient and that our electrician could ensure everything was set up to your satisfaction. We strive to leave every site clean and tidy, and your acknowledgment of this means a lot to us.
Thank you again for your recommendation. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Professional service with quality staff
SESE worked with us to help us understand the benefits for us installing solar panels. They worked through different scenarios in order that we could see which best met our needs.
They explained the installation process. What they said would happen - happened - we were told the fitters would arrive at 8am and at exactly 8am. The fitters were courteous and professional talking us through the plan for the day. They worked tidily and they made sure they showed us the completed work and ensured we knew how to use the app to monitor the performance. I would certainly recommend using them.
2026年5月7日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you so much for your kind and detailed review. We’re really pleased to hear that our team was able to help you understand the benefits of solar and work through the different options to find the best fit for your needs.
It’s great to know that everything went exactly as planned on installation day and that the team arrived on time, worked professionally, and kept you informed throughout the process. We’re also glad they took the time to walk you through the finished system and app so you could feel confident using everything from day one.
Thank you again for choosing SESE and for your recommendation — we truly appreciate your support.
I was slightly apprehensive to begin…
I was slightly apprehensive to begin with because I'd signed up for the Solar Together scheme and you just don't know who is going to win the bid (it's a bit like a blind date). I was very relieved to see such good reviews on Trust Pilot (certainly better than the other installation options I was considering (one of which was Octopus). Additionally, the components specified by SESE were better and the over-all cost was cheaper. So it was a Win Win Win. Not only that but the job went from proposal to completion quicker than I ever imagined could be possible. Because the price SESE quoted was lower than I had been expecting, I was able to upgrade the proposed system with a bigger battery, a bigger inverter, optimisers on all the panels and increased the number panels while still staying within my budget. SESE handled these changes without any hassle, every SESE employee I have come into contact with has been perfect without any exceptions. However, I have to single out Cam my SESE solar electrician for special praise. He handled all my slightly nervous questioning with calm confidence and did a fantastically tidy and accurate job installing my battery array. Thank you Cam and I hope my tea-making was on-point.
2026年5月5日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re really pleased to hear that, despite your initial apprehension with the Solar Together process, the experience turned out to be a positive one from start to finish. It’s great to know you felt confident in the specification, value, and overall outcome, and that we were able to complete everything quicker than expected.
We’re especially glad we could support you in upgrading your system to better meet your needs while still staying within budget — flexibility like that is something we always aim to provide where possible.
Your kind words about the whole team are greatly appreciated, and we’ll make sure Cam receives your special mention. He’ll be really pleased to hear your feedback about both the installation and the support he provided on the day (and we’re sure the tea helped too!).
Thank you again for choosing SESE and for such a generous review.
Incredible customer service and great value for money!
Hands down this has been my best experience with a company for a long long time! Great communication, great value for money, and just focused on doing a great job for me. Which they absolutely did, I'm so happy with my new solar and battery setup!
Massive shoutout to Stephanie for the perfect customer service: always getting back to me straight away with answers, adaptive and understanding when I was indecisive, never reading from scripts or passing me to other people. Such a refreshing experience, I felt well looked after through the whole process. Other companies should take note.
Summary: look at the other reviews as well as this one, they're accurate. They'll do a great job for you and support you well throughout the process. You won't regret it!
2026年5月6日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you so much for this fantastic review. We’re absolutely delighted to hear that your experience with us has been the best you’ve had in a long time, and that you’re so happy with your new solar and battery setup.
It’s great to know that communication, value, and overall service all met your expectations, and that you felt well looked after throughout the whole process. We really appreciate your kind words about Stephanie — she’ll be thrilled to hear your feedback, especially around her responsiveness and the personal support she provided.
Thank you again for choosing SESE and for taking the time to share such a thoughtful review. We truly value your support and recommendation.
Friendly designer willing to try to…
Friendly designer willing to try to accomodate your requirements, prompt installation, very neat wiring, and cost effective. Recommended
2026年4月28日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your kind review. We’re really pleased to hear that you found the design process friendly and flexible, and that we were able to accommodate your requirements.
It’s great to know the installation was prompt and carried out neatly, with the wiring finished to a high standard. We’re also glad you felt the solution was cost effective and that you’d recommend us.
Thank you again for choosing SESE and for taking the time to share your experience.
Great service
Great service. All fitted within a day and fitters were so helpful in setting everything up. Always helpful when calling into the office for queries.
2026年3月23日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for your great review. We’re really pleased to hear that you were happy with the service and that everything was fitted within a day. It’s also great to know our installation team were helpful in getting everything set up for you.
We’re glad you found our office team supportive whenever you called with questions as well — we always aim to be as responsive and helpful as possible.
Thank you again for choosing SESE and for taking the time to share your experience.
Mostly good, scaffolding company was awful though
I had a great experience with SESE. They answered my question from the start to the end and I felt confident I made the right choice for my house.
The surveyor, the electrician and the roofers were all really professional and on the day of installation I was left with the feeling of good work.
I didn't give 5 stars because SESE chose to work with a scaffolding company that was awful and didn't communicate. I had to chase them to get the date they would install the scaffolding. When they did, they left without even saying goodbye. When they installed it, they blocked the garage door, which I asked them not to. It made the electrician's life more difficult. After the installation, it took the scaffold company more than a week to take it down and it was blocking my entire driveway which, with the parking issues we encounter in my area, was far from ideal.
2026年2月19日
自発的なレビュー
South East Solar & Electrical からの回答
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that you had a great overall experience with SESE and that our surveyor, electricians, and roofers all delivered a professional service that left you feeling confident in your choice. It’s great to know the process from start to finish met your expectations on the installation side.
We’re very sorry to hear about the issues you experienced with the scaffolding company. We understand how frustrating it must have been to deal with poor communication, the positioning of the scaffold, and the delay in removal — especially when it impacted access to your garage and driveway. This is not the standard we expect, and your comments have been noted so we can raise this directly with our scaffolding partner and improve coordination moving forward.
We really appreciate your honest feedback, as it helps us improve the overall experience we deliver. Thank you again for choosing SESE — we’re glad you’re happy with the installation and hope everything continues to run smoothly with your system.
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