SW COAST REFILLS レビュー 

324
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fabulous independent store with excellent service - I bought some gardening gifts online and they arrived quickly, in perfect condition and had been packaged with the care and attention to detail that... もっと見る

企業が回答しました

5つ星のうち1の評価

Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... もっと見る

企業が回答しました

5つ星のうち5の評価

I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... もっと見る

5つ星のうち5の評価

Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... もっと見る

企業情報

  1. オーガニック食品店
  2. 雑貨屋
  3. ギフト ショップ
  4. 食料品配達業

当該企業による記述

We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

324件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 87%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(324)

過去12か月のレビュー数: 32

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great value

Great value, get loads for your money, ask fresh and lovely

2025年12月23日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you for taking the time to review our small business & thank you for shopping independently with us! ✨

5つ星のうち5の評価

Fantastic quality veg box

Fantastic quality christmas veggie box. Made our Xmas lunch very special with organic veggies. Always support local businesses. Thankyou

2025年12月23日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you for taking the time to review our small business & thank you for shopping independently with us! ✨

5つ星のうち5の評価

Another fab fresh Christmas veg box

Another fab fresh Christmas veg box. Lovely veg, great quality, great taste and plenty of it. Great delivery service too. Thank you

2025年12月23日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you for taking the time to review our small business & thank you for shopping independently with us! ✨

5つ星のうち1の評価

Disappointing Customer Service Throughout

I contacted SW Coast within minutes of placing my order to correct a delivery address error. Despite multiple emails, website messages, and phone calls (with voicemails left as instructed), no action was taken before dispatch.

The courier later marked the delivery as attempted when no attempt was made and diverted the parcel to a pickup shop 3 miles from my home, which I had to collect myself — a round trip of just under two hours.

The seller advised that redelivery would be arranged, but this never happened. The item was a Christmas gift, and due to the delays and inconvenience, it is now unlikely to reach the recipient before Christmas.

While I eventually obtained the item, this was only by resolving the issue myself. Communication and customer service fell well below expectations

2025年12月12日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Craig as per our numerous emails, you missed your delivery, despite being provided with full tracking information for your parcel, and given every opportunity to redirect your parcel in the event of being unable to receive it. You are provided opportunity to designate a safe place prior to delivery, and redirect to your nearest parcel shop. You selected DPD next day service meaning your parcel was despatched by our team, out of our operational office hours. You unfortunately stipulated a wrong address, to which delivery was attempted. We contacted DPD on your behalf to rearrange delivery as you requested. Your DPD parcel shop was 3 miles away which was inconvenient for you. You selected DPD service from multiple delivery options and courier services we have on offer at checkout. Again this was your choice. You chose to collect from your nearest parcel shop, which was inconvenient for you. You have been offered a refund in full . Again this is your decision to keep your order.

5つ星のうち5の評価

Exactly as expected

Exactly as expected - lovely gifts

2025年11月19日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you for taking the time to review our small business & thank you for shopping independently with us! ✨

5つ星のうち5の評価

My favourite local shop

What's not to love about this little Aladins Cave, of ethically sourced, locally sourced and natural produce, from fruit and veg, dry store, to natural refill toiletries and cleaning products, amongst many many other things. This little independent shop in the heart of Weymouth is my go to for my groceries,and love I am making a greener footprint by reducing my plastic use by about 70%.
If they haven't got what you are looking for, just ask, if they can source it for you they will.

2025年9月12日
5つ星のうち4の評価

Happy customer

Delivery was perfect. The produce is really nice..i just feel the duck eggs are a bit expensive.

2025年9月25日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you for taking the time to leave a review. When online orders are placed, all our prices are clearly displayed.

5つ星のうち1の評価
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

It’s a stock cube. Which as you well know has been discontinued by supplier and is out of stock pretty much everywhere. 5 Months as per the Best Before which has been confirmed as October 2025 is not unreasonable. As per our email to you, if you are unhappy with your item(s), may I suggest getting back in touch with our team, and arranging to return and refund your items as per our terms and conditions. Thank you for the lovely review.

5つ星のうち5の評価

Great

Great, fast response when they didn't have enough in stock for my order. Just an almost immediate refund.

2025年3月10日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you for taking the time to review our small business, and for shopping independently with us! Sorry we couldn’t fulfil your order in this instance, but we really appreciate the review of your experience✨

5つ星のうち5の評価

Excellent service and product

I purchased a bottle of Dorset Naga hot chilli oil, which unfortunately was lost by the couriers. SW Coast Refills were very responsive and immediately sent off a a replacement. The product is excellent - extremely hot, just as promised!

2025年2月3日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you for taking the time to review our small business, and for shopping independently with us! ✨

5つ星のうち5の評価

The staff were really friendly

The staff were really friendly, and helped sort out things out straight away when Evri lost the delivery, so I reallly appreciate the effort they put in.
How it took Evri 8 days to delivery the package I do not know. Seriously, it would have taken half the time to deliver 200 years ago by stagecoach.

2025年2月13日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you for taking the time to review our small business, and for shopping independently with us! Also thank you for acknowledging the issue with our chosen courier, we are reviewing our courier service on a month by month basis and your feedback is valued✨

5つ星のうち5の評価

Great, fresh vegetables

As always, the veg is lovely and fresh.
My only tiny grumble is I would of preferred slightly bigger jacket potatoes, but that's it.
I really like the nut roast, they're hard to find!
I add some chestnut purée to mine. You could add loads of stuff, and it's just as good on its own.

2025年2月7日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you for taking the time to review our small business, and for shopping independently with us! ✨

5つ星のうち5の評価

Another delivery of fresh fruit and…

Another delivery of fresh fruit and veg, lovely tasty produce….blood oranges are fabulous…thank you 🤩

2025年1月31日
SW COAST REFILLS ロゴ

SW COAST REFILLS からの回答

Thank you Anne for taking the time to review our small business, and for shopping independently with us! ✨

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