You guys made me pay import duty instead of quoting that ahead on your website...!!!??? Can't work like that as it's a direct hit to our profit margin since we can't charge our customer after the fac... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Definitely glad we found SP! The prices seem questionably low versus competitors, but they're low due to the dropshipping model. The bearings and races we've received are genuine from INA Schaeffle... もっと見る
企業が回答しました
Very impressed - At first, I wondered whether the website was real, but, after holding the exact part needed in my hand shipped from Italy to the UK via FedEx, I'm really impressed. Top quality serv... もっと見る
企業が回答しました
A valaha volt leggyorsabb szállítás amit láttam. 26 óra alatt kézbesítve lett a csomag Szombathelyre, megérte a gyors szállítást választani. Nagyon elégedett vagyok a termék, és a szállítás minőségéve... もっと見る
企業が回答しました
企業情報
当該企業による記述
SP SpareParts is an online distributor of industrial spare parts for maintenance, repair and operations (MRO). We supply genuine bearings, pneumatics, linear motion and hydraulic components from over 70 manufacturers, including SKF, FAG, INA, Bosch Rexroth, Festo, Parker and SMC. Our catalog covers more than 500,000 parts, with worldwide shipping and strong coverage across North America and Europe. If you’re not sure which part you need, our technical team can help you identify it by part number, brand or application.
連絡先
Marlborough Court, D01 XC79, Dublin, アイルランド
- +353 1 442 8767
- support@sp-spareparts.com
- sp-spareparts.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 73%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Buena experiencia de cliente
La web es excelente. Ofrece una amplia gama de productos de alta calidad a precios competitivos. La atención al cliente es eficiente. Buena experiencia de cliente.
I should of learned from the first time…
I should of learned from the first time but I gave them another chance. I bought 3 bearings on Sept 8th and received 1 on Oct. 6th. No communication on their part and no credit to my account. HIGH DOLLAR BEARINGS that I paid customs for also. Very disappointed and I will never order from them again.
Experiencia nefasta
10 días esperando noticias del envío que se supone que tenían en stock, no contentan el teléfono ni responden a los emails, un desastre.

SP SpareParts からの回答
Outstanding ecommerce!
Outstanding ecommerce! Their vast product range, top-notch quality, and excellent customer service truly impressed me. Fast shipping and competitive prices make it my go-to for industrial parts. Highly recommended!
HORRIBLE COMPANY
HORRIBLE! I ordered a week ago and still have not received my order even tho I paid for 2 day shipping. It is impossible to reach anyone at this company. No tracking info, no response, no customer servece. HORRIBLE COMPANY, HORRIBLE!
Rapidez, seriedad y un gran catalogo
Rapidez, seriedad y un amplio catálogo de artículos.
varias veces me han sacado de algún apuro con precios realmente buenos. Son serios, rápidos y te resuelven cualquier problema que tengas con referencias complicadas.
Servicio 100% excelente
Necesitaba el material de forma urgente y lo recibí en menos de 24 h
Gracias por el servicio
Quick lead time.
Quick lead time and good conditions.
Customer service department was kind and very helpful.
I will keep the company for future.
Best regards
100% fiable
100% fiable. Pedí una pieza y al día siguiente la tenía. Buenos profesionales.
Fast and reliable service!
Fast and reliable service.
We will use SP SpareParts further when requirement arise
Willingness and good behavior
Great customer service with reasonable shipping cost. Will definitely use SP SpareParts in the future when need arises
WORST SERVICE EVER AND UNRELIABLE SUPPLIER
I ordered 4 bearings, finally in 9 days I got 2 of them and other 2 are missing. The two I didn't get I paid $1750 US and the two I got I paid $60 US. I tried to contact the company, but nobody answered the phone. I sent an email and contacted through the site, but they respond with "customer service will contact you". Finally I've got an answer that my order was shipped in 2 parcels and by tracking info I GOT THE BOTH PARCELS! SO IT'S LIKE I LIED ABOUT NOT GETTING MY ORDER! FINALLY SOMEONE SENT ME A TRACKING NUMBER FOR DHL AND I CHECKED THEIR SITE AND FOUND OUT THAT MY PARCEL WAS OUT FOR DELIVERY THREE (!!!!) DAYS IN A RAW, BUT NEVER DELIVERED. IT MEANS THAT THEY NOT ONLY DIDN'T SEND ME A TRACKING INFO, THEY DIDN'T PROVIDE MY INFO TO DHL AND MY PARCEL WAS STUCK SOMEWHERE! I COULD LOSE MY MONEY BECAUSE OF THEIR STUPIDITY!!!!! WORST SERVICE EVER!!!!! DON'T TRUST THEM!!!!!! I TOLD THEM THAT I WILL LEAVE THEM A VERY BAD REVIEW AND BAD RATING, BUT THEY KEPT SENDING THE SAME EMAILS IN THE SAME WORDS, PRETENDING LIKE THEY WORK ON YOUR PROBLEM AND TRYING TO SOLVE IT. THEIR OFFICE IN DUBLIN, BUT ONE PARCEL CAME FROM GERMANY AND THE OTHER ONE (THAT DHL DELIVERED) FROM SLOVENIA. THEY DON'T HAVE STOCK, THEY HAVE VERY POOR CUSTOMER SERVICE, THEY ARE VERY UNRELIABLE!!!

SP SpareParts からの回答
Easy&reliable
Easy and reliable. I had a special requirement from our Maintenance team and we were able to solve it faster than expected

SP SpareParts からの回答
Rapidez y flexibilidad
Todo perfecto. Necesitábamos una pieza que no encontrábamos y la recibimos en 1 día

SP SpareParts からの回答
Highly recommended website for spare parts
We bought through the website thanks to a colleague recommendation
Everything was as expected, fast delivery. Highly recommended

SP SpareParts からの回答
I tried to get the tracking information…
I tried to get the tracking information for my order and when I called I could not get through, I emailed and did not get a response. The order was time sensitive for my customer and our Technician so I was dismayed that I didn't know exactly when the parts would arrive.

SP SpareParts からの回答
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