Spa and Equipment レビュー 

Very fast shipping. I am very happy with the product. Thank you

This massage cart is absolutely great..

They were very helpful on the phone, gave me the coupon code that did not work online, and shipped quickly. The shipping carrier was very friendly and helpful.

Twice I have ordered a table from Spa and Equipment and both times I received excellent service. They are very conscientious about communicating exactly when the product is being shipped and where it is enroute to finally arriving in my office, which only took about 4 days. And I'm very happy with the tables. Thank you!

Love the steamer, works wonderful. Small hot cabi perfect size. I would recomend this compamy to everybody !

The customer service team did whatever they could to ensure we had the best service.

I have not used the machine that I purchased for long, however so far so good. The product came promptly and in great shape.

Please contact me ASAP about my order status.

Thank you

I ordered my machine over a week ago. I received an email receipt but there is no way to track my shipment. I am not sure if it has even been shipped out. The customer service rep was very helpful and nice. But I don't have my machine!!!!!!

When placing the order I was assured the shipping company would have got in touch to give me a delivery window.
Instead, Spaandequipment didn't send me any email with any tracking number, nor the shipping company got in touch at any moment.
Final result, I got a phone call like: your 200 lbs item is here RIGHT NOW on the sidewalk: come and move it.
Awful after sale follow up (so far).

Great job with them

when I got a tracking number I figured the package would go out quickly after. I figured wrong! it's been 12 days since they sent me a tracking number and when I track the package all it says is that a label was created. so I am still waiting to see if they are going to send my product!!!

I have not received any emails or correspondence. I do not have tracking number or actual verification except the invoice printed from web site. It is a little scary not having any other verification. I always have from other companies. I cannot honestly rate them since I have no contact.

I highly recommend this company!

received combination mag light/steamer. upon opening package, there was visible signs of rust on several of the pieces. I immediately contacted customer service. I was instructed to take a picture and email it for their review. I followed up a few hours later and was told FedEx would pick up the defective equipment and a replacement would be on its way.

I am VERY pleased with the service I received. The people I spoke to were helpful. AND when I needed to leave a message, my questions were resolved within 24 hours. Al-in-all VERY impressed. When I called to find out measurements for the item I wanted, the CS rep actually went to the trouble to get the specific measurements I was looking for (not listed on the box) and she called me back in about an hour. I was made to feel that I was their most important customer.

I was so excited about this chair. This was quite an investment being on the pricer side but I was ready to sacrifice if it would help my neck/pain in the long
run. It's very comfortable. When I took it out of the box I was however disappointed that there was no instructions what so ever in the box. If I'm paying always $300 for a stool I would like a warranty card and instructions to make sure I didn't miss anything.

I'm very disappointed to hear that after receiving one of the items I ordered and found that it wasn't what I expected and needed to send back, I am being charged a 15% and pay for the return shipping. Had I known before the order was placed and since I am not able to see the item live, I wouldn't have ordered it. So, therefore, I won't be ordering from your company for the simple fear if it isn't right, I'm charged!

This company was outstanding with their customer service. When an item was backordered, they were willing to work with us to find a similar item and match the price! It was appreciated!

We needed wax warmers for a project and their assistance was both professional and helpful. I would very happily deal with this company again.