Spa and Equipment レビュー 

149
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The company did an outstanding job to meet and exceed my expectations. They first started out by calling me and confirming that I made this order and that it was not some type of fraud. Then they fo... もっと見る

5つ星のうち5の評価

If I could give 100 stars, I would..Jeanette Vargas was the representative that took care of me. She is a true professional what she does now only at supplying the knee that I had but they care that s... もっと見る

5つ星のうち5の評価

Ordered an 11 function facial machine. Confirmed order on a Saturday and received the machine on following Tuesday. I am located in Missouri and, best that I can tell, shipment originated in Souther... もっと見る

5つ星のうち5の評価

I purchased so many spa equipments from this company. Their quality of the products are always great, the prices are very reasonable and cheaper than any where else and their customer service team is... もっと見る

企業情報


連絡先

4.6

優良

TrustScore 5段階評価の4.5

149件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(149)

過去12か月のレビュー数: 1件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Adjustable stool for Reiki

I love this chair, great value. I will be ordering a second one and I will not hesitate to order from this site. I had a question about the stool and I texted them a message and a real person called me to answer my question, you don't find customer service like this very often.

2014年7月11日
自発的なレビュー
5つ星のうち2の評価

Frustrated with the customer service.

I have ordered a facial steamer, towel warmer and a mag lamp from spa and equipment. I am very happy with all three. As for my last experience I am very reluctant to order from spa and equipment again.
I ordered my mag lamp, received it quickly which I thought was awesome. I opened the box and went over the directions and what parts it had. According to the parts list I was missing a part. And one of the screws was not fitting into the base. I called and was told that they always double check their shipments so that there couldn't be a part missing. After arguing about that, I asked to do an exchange and was told I'd have to pay a 15% restocking fee and more shipping. I totally disagree with that. I felt the staff was condescending when speaking with me. I was pretty angry on the phone.
I then decided to reopen the box and go thru it again. My husband came down to my shop to help me. We discovered that all my parts were there but that they had sent me the wrong directions and parts list. Very frustrating. As for the screw that didn't fit my husband mickey moused it enough to fit, rather than exchange it and pay a restocking fee and more shipping.
I'm sorry but I'm not sure I will be ordering again.

2014年7月9日
自発的なレビュー
Spa and Equipment ロゴ

Spa and Equipment からの回答

Dear Jeanie Taylor, Sorry to hear your problem please call me at 1.800.418.0830 ext:101 so i can assist you with any other needs, please help us to improve our service, best regards Andrew Hart

5つ星のうち4の評価

So far so good!!

Bought a new Cleo pedicure chair.. Excited when I got it.. Started hooking everything up and realized it didn't have a drain pump on it!!!.. Make sure you order a drain pump unless you have a drain in the ground.. Other than that everything was good.. Love the chair!!

2014年7月8日
自発的なレビュー
5つ星のうち5の評価

Awesome!!

Fast and easy! And out of stock up graded! Very greatful!!! Didn't have to wait long!! Just fabulous!! Thank you!

2014年6月18日
自発的なレビュー
5つ星のうち2の評価

It's OKAY

I've had this chair for 3 days and the back bolts are already loose. I'm very disappointed and not sure what to do. I've tightened them up and they still get loose. This was not a cheap chair. . :(

2014年6月10日
自発的なレビュー
Spa and Equipment ロゴ

Spa and Equipment からの回答

Dear Ashly please call us at 1.800.418.0830 so we can help you regarding tightening the back, we want your %100 satisfaction.

5つ星のうち5の評価

Great customer service!

Super super helpful customer service agents dealing with a large order and a product that is on backorder that will ship later than the rest. This company was so easy to work with, very efficient, got back to me when they promised they would. I could not be happier.
I know the products I ordered will be fantastic. I ordered 4 Spa Procedure beds and 4 towel warmers from them. I'm sure I'll be back to order more based on this transaction.

2014年5月27日
自発的なレビュー
5つ星のうち3の評価

Not worth the expense and bother.

When I ordered my beauty stool the picture showed a ring around the bottom. I was looking for this feature. What I rec'd doesn't have this. I called and was told that stool is no longer available even though the catalog has it listed. I will not pay the restocking fee and postage to return this item, therefore, I'll keep it and be done with it, but never be completely happy either.

2014年5月25日
自発的なレビュー
Spa and Equipment ロゴ

Spa and Equipment からの回答

Dear Sheryl, i am so sorry to hear that but i have been looking at the pictures and they don't have round metal around the base did you check on our website or maybe somewhere else?
BEst Regards,
Andrew Hart

5つ星のうち5の評価

EXCELLENT!!!

The delivery was on time and very nice and my equipment was excellent I am very happy with the entire process from my sale man Edmond to the delivery man thanks for having excellent customer service.

2014年5月23日
自発的なレビュー
5つ星のうち4の評価

I've ordered from them a few times and I'll continue to do so again.

I ordered from another company out of Sacramento and they didn't stand behind their cheap, made in China products. An employee at that Sacramento company used my credit card info to order pizza and had it delivered to their home. Lol
Decided it was time to find a new company so I used spa and equipment that I found on the internet. I've ordered a few times and only had a problem with one thing but they fixed it immediately. Ed went above and beyond to satisfy this customer. I will continue to do business with this company because of him!!!

2014年5月20日
自発的なレビュー

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