Do not recommend them, i needed to call like 5 times to ask for my documents to be processed and every time they said it is already done. The map where you can leave the cars are not accurate so a cal... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Spark will refuse to open account if you are a citizen of a foreign European country. Spark also take a registration fee and after document refusal I did not receive a fee back even after a direct req... もっと見る
I live in Sofia and use Spark often. The app works perfectly, the cars are generally clean and can be found in abundance. I recently made a mistake that I took for the first time a full day rental a... もっと見る
the worst support ive spoken to. app crashed a year ago and kept charging me extra. i was promised a refund which never came. same issue last night - charged me 13 eur for 1 minute of usage of a car w... もっと見る
1.9
期待以下
27件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Спарк ми открадна 100лв при…
Спарк ми открадна 100лв при регистрацията!
На 22ри Юли 2024 реших да си активирам акаунта в Spark. В приложението пишеше, че трябва да платя 30лв, след което ще ми бъдат върнати под формата на ваучер.
Въведох дебитната си карта и ми бяха изтеглени 100лв вместо 30лв, и отгоре на всичко ми дадоха изтекъл ваучер, който не мога да ползвам.
Разговарях няколко пъти вече със съпорт отдела им и след 3 седмици и трето обаждане ми казват, че не могат да ми дадат ваучера и че от тяхна страна всичко изглежда нормално. Абсолютна измама.
Помолих да ми върнат парите поне и все още си чакам.
Въпроса е принципен, не ми е за 100те лева. Не може взимаш банковите данни на хората и да си теглиш колкото искаш…
2024年8月14日
自発的なレビュー
Pay the registration fee before getting…
Pay the registration fee before getting your license approved. My US drivers license was rejected and I was told a refund would be applied for 30lv. 10 business days later and I still have no refund. Revolut on my end are saying that no refund has been inititated. These guys are a scam, stay away.
2024年5月25日
自発的なレビュー
Excellent cars bad customer service
Excellent idea and good cars, poor, rude and abrupt customer care should something go wrong.
2024年1月22日
自発的なレビュー
Не принимает карты для оплаты с других…
Не принимает карты для оплаты с других стран. Это не удобно. Когда вводишь номер телефона, то есть выбор страны, но также не проходит номер из другой страны. Не рекомендую это приложение
2023年9月23日
自発的なレビュー
Not accepting driving licences from certain countries
100% not recommending for tourists. I have a UK driving licence and it is not accepted?!? Isn’t that ridiculous, in what way my driving licence is any different from these from Bulgaria, France, Poland, etc. I have been charged 20lv registration fee and AFTER THAT I’m being notified that my driving licence is not acceptable. No refund has been given for this matter.
2022年5月3日
自発的なレビュー
Useless for tourists
The app is unable to work with devices on roaming, with sim cards not from Bulgaria, making the whole service useless for tourists. I complained to the company about it and they blocked my account indefinitely, even when I got a Bulgarian sim card to accommodate their lack of app development.
2021年7月14日
自発的なレビュー
I created an account
I created an account, paid 20 leva fee and added my driving licence. Then, I received an email "Your driving licence is confirmed". 2 days later, I went to pick a car, and it was requesting my driving licence again.
I called the Support and they couldn't do anything. They can't approve the driving licence, neither check the email sent.
I lost 3 hours to get a cargo/van - Nothing done by the company to fix the situation. I ended using a competitor service instead.
After a full week, nothing was done on the application. I requested a refund. I got a call to confirm the refund - Still no apologies or explanation about the situation.
I can't recommend this company as the Support don't have access to check or do anything. The Support team on the phone said they don't have access to Company Messenger / Email messages.
It's just disappointing and sad. Bugs can happen - Just acknowledge them and fix them. Display some real empathy and support toward your customers.
Picture of the email & application error:
imgur.com /H0KuC2R
imgur.com /M3EyuOE
2021年5月17日
自発的なレビュー
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