I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... もっと見る
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We had purchased two products from Spa Store. The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was o... もっと見る
The arrival of the swim spa. The delivery, having it filled on the spot and having someone give us a lesson on use was fantastic. Slight downer not having the heat pump arrive at the same time, especi... もっと見る
Delivery was fast and made within a few days of placing order. My address is rural and sometimes that can mean extended delivery times, so Spa Store definitely exceeded my expectations with their spee... もっと見る
Spa Store New Zealand Limited has been in the Spa Business for over 10 years and as such, we have the experience and expertise to assist you with your spa parts, spa covers and spa chemical needs. You can relax, our Spa parts, Spa Chemicals, Spa filters and Spa accessories are amongst the highest quality available in New Zealand. We offer free shipping all over New Zealand on orders over $175+* (exclusions apply) and an easy, no hassle return policy.
97 Great South Road, Greenlane, 1051, Auckland, ニュージーランド
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Marge customer service is above and beyond. Amazing customer service and competitive price. She make sure that the customer is satisfied!!
I purchased an item on 3 Feb 26, received email that a picture of the item was needed. Sent this same photo three times. Still no response or item sent. Spoke with a rude customer representative on 20 March 26. After speaking with him I was informed that the item I requested was obsolete and they were waiting on a response from me which I never received. However, when speaking to the representative he got upset! When asked to speak with a supervisor he refused and just refunded my money. I've worked in customer service for over 10 years and what I know for a fact, when a customer asks to speak with a supervisor that should happen. When you call a company and all calls are recorded for training purposes and both sides of the conversation is heard. That way the whole conversation is heard in the fullest! What I received from this company poor customer service!
Angela Bray
With regards to the spa cover I ordered there was no communication with the customer that the courier rarely delivers in our area. I had to chase this up and customer should be advised of this, which made it frustrating.
The website was user friendly, the products well priced, shipping was affordable and the product was delivered quickly. Can't ask for better than that.
The ordering process was easy and the order was received quickly
I ordered a new spa cover in October It took a while to delivery ( 2 months ),but the fit was very good.
Delivery was late, when chased up they said they had been busy. If delivery is going to be late should communicate it to client, not leave them hanging.
Always has great deals and in stock. Ships straight away. Never have had any problems.
Reliable delivery of products in a reasonable time frame
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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