speechelo.comレビュー 

speechelo.com からの回答

2023年5月5日

Hey there! 🎉

Thank you for sharing your experience with Speechelo and for the 4-star review! We're thrilled to hear that the basic version of Speechelo is working well for you and that you find it easy to use. 😊

We totally understand how it can be disappointing to have just one option for female US English voices, and we appreciate your feedback. Our team is constantly working on more voice options and improvements, so stay tuned for updates! 🎤

We're happy to hear that you're enjoying our other products as well, like Videly and Lingo Blaster. It's awesome to know that you found them useful and that the billing process was smooth.

Thank you so much for your recommendation. We truly appreciate your support and are thrilled that you find our app helpful for occasional basic AI voiceovers.

Keep up the awesome work, and don't hesitate to reach out if you have any questions or suggestions! 💪💻

Cheers!
The Speechelo Squad

speechelo.com からの回答

2023年5月5日

Hey there! 😃

First off, thank you for the 4-star review! We appreciate your honest feedback on the voices - we're always working on improving them, and every bit of input helps! It's great to hear that Speechelo has transformed your website into an even cooler talking version (which sounds rad, by the way) 😎🌐

About the character limit - we hear you! Your concerns make total sense, and we promise to take them into consideration as we move forward. Sorry to see you go, but we're happy that we could refund you without any hassles. 🙌

Thanks so much for checking us out and for sharing your thoughts. We wish you all the best and hope to see you back in the future. Stay awesome! 😊

Best Regards,
The Speechelo Squad

speechelo.com からの回答

2023年5月5日

Hey there,

We apologize if our advertisement or marketing approach was misleading to you. Our goal is never to mislead our customers. Our site mentions the subscription offer clearly and any additional subscriptions required for accessing pro features. It is our topmost priority to be genuine in our efforts to offer the best experience possible.

We also want to let you know that our team is constantly working to improve our communication and make it more transparent to help our customers make informed decisions about their purchase and subscription choices.

We're sorry that we didn't live up to your expectations, and we'd like to assure you that your feedback is valued and taken seriously. If there's anything we can do to assist you or if you have any further concerns, please don't hesitate to reach out.

Best regards,
The Speechelo Squad

speechelo.com からの回答

2023年5月5日

Hey WPR! 😊

Firstly, thank you for updating your review and for bumping up the rating to a 4-star one! Your original feedback truly helped us recognize the issues, and we're glad we could resolve the invoicing mix-up in a timely manner. 🙌

We genuinely apologize if the purchasing options were confusing. You're right; sometimes less is more, and we're totally taking your input on board to review our sales funnel page and make it clearer for everyone. 🎯

Thanks again for being honest with us; it's how we grow and improve. If you need any further assistance or have more suggestions, feel free to reach out! We'll always lend an ear.


Warm Regards,
The Speechelo Squad

speechelo.com からの回答

2023年4月14日

Thank you for your feedback and for sharing your positive experience with Speechelo! We understand your concern regarding the payment model, and we want to assure you that our standard version is indeed a one-time payment and there are no hidden fees. Our PRO version, on the other hand, requires a quarterly payment as it provides additional features and benefits.

Regarding the issue with accenting in Slovenian, please feel free to reach out to our customer support team at support@blastersuite.com, and they will be happy to assist you. We are always striving to improve and provide the best possible voiceover experience for our users, and we appreciate your feedback.

As for personal/professional use, our standard version is intended for personal use, while our PRO version is designed for commercial purposes. The purpose of personal use is for you to listen to your texts yourself or to add voiceovers to your personal projects or presentations. So yes, you can use it on your blog without any issues.

Lastly, we appreciate your request for the expansion of Slovenian speakers, and we are constantly working to add new languages and voices to our app. We welcome any suggestions for languages or voices to add in the future. Thank you again for choosing Speechelo and for your valuable feedback.

speechelo.com からの回答

2023年3月25日

Thank you for your feedback. Our goal is to offer different options for our customers based on their needs and budget. Our PRO version includes additional features and benefits, but we still stand by the quality of our standard version. Our discounts are meant to provide value to our customers, and we do not upsell to our PRO version without explaining the benefits and differences between the two versions. We apologize for any confusion or frustration you may have experienced and appreciate your feedback as we continually strive to improve our product and services.

speechelo.com からの回答

2023年3月25日

Thank you for your feedback and for taking the time to research our pricing options. We're glad to hear that you found value in our software and we appreciate your positive review. Our team strives to be transparent with our pricing and our support team is always available to answer any questions or concerns you may have.

We encourage you to reach out to our support team if you require further assistance. We hope that you continue to enjoy using Speechelo and we look forward to hearing about your experiences in the future.

speechelo.com からの回答

2023年3月25日

Thank you for your feedback on our Speechelo app. We're sorry to hear that you've had a less-than-ideal experience with the European Portuguese voice. We're constantly working to improve our app, and we appreciate your input. In the meantime, we do offer a variety of other high-quality voices in multiple languages that may be better suited to your needs. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're always here to help.

speechelo.com からの回答

2023年3月24日

Dear Anthony,

Thank you for taking the time to share your feedback about Speechelo. I'm sorry to hear that you were disappointed with your purchase and that you felt our sale was not of real value.

At Speechelo, we take great pride in offering our customers high-quality text-to-speech software that is easy to use and provides excellent value for money. We assure you that we never engage in false advertising or mislead our customers in any way.

Our sales are designed to provide our customers with the best possible value, and we believe that our pricing reflects the quality and functionality of our software. However, we apologize if you felt that the upgrade pricing was excessive or unnecessary.

We would love the opportunity to work with you to resolve any issues you may have experienced. Our team is always available to answer any questions you may have and to help you get the most out of our software. Please get in touch with us via the support system.

We hope to earn back your trust and business in the future.

speechelo.com からの回答

2023年3月25日

We are sorry to hear that you had a negative experience with our website and we apologize for any confusion that may have been caused during your purchase process. We strive to be transparent with our pricing and product offerings, and we apologize if this was not adequately conveyed.

We would like to assure you that Speechelo is a legitimate product and we have many satisfied customers who have found it to be a valuable tool for their personal and professional needs. We appreciate your feedback and will use it to improve our website and communication going forward.

Please contact our support team to discuss your refund request and to see if we can assist you in any way. Thank you for considering Speechelo and we hope to have the opportunity to earn back your trust in the future.

speechelo.com からの回答

2023年3月25日

Thank you for your feedback. We apologize for any confusion that may have occurred. However, we would like to clarify that we do not charge our customers without their consent. Our website clearly states that Speechelo is a one-time purchase, and any additional charges would only occur if the customer chooses to purchase optional add-ons or upgrades. We use Paddle.net as our payment processor, which is a reputable and trusted platform for online payments. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are always here to assist you.

speechelo.com からの回答

2023年3月25日

We apologize for the poor experience you had with Speechelo. We take customer satisfaction very seriously and are sorry to hear that you did not find the software up to your expectations.

Regarding your refund request, we do have a clear 60-day refund policy, which applies to all purchases made through our website. However, we apologize for any confusion that may have arisen, and we would be happy to take another look at your case to see if there is anything we can do to help.

Please drop a new ticket mentioning this conversation on TrustPilot and we will work with you to resolve this issue as quickly as possible. Thank you for your feedback, as we are always looking for ways to improve our product and customer service.

speechelo.com からの回答

2023年3月25日

We're sorry to hear that you had a less-than-ideal experience with our Speechelo app. We appreciate your feedback and take it seriously as we strive to improve our product and user experience. We want to assure you that our pricing and upgrade options are clearly stated on our website, and we do not engage in any deceptive practices.

We understand that you may feel frustrated with the character limit, but it's a necessary measure to ensure that our servers can handle the workload and provide the best possible service to all users. As for the voices, we're constantly working on adding new ones to our library, including Italian and other languages.

We hope that you'll give us another chance in the future and see the improvements we've made based on your feedback.

speechelo.com からの回答

2023年3月10日

Thank you for taking the time to try out Speechelo and sharing your thoughts with us. We appreciate your feedback, both positive and constructive, and are glad to hear that you found our text-to-speech app to be pretty good and having a good potential.

Regarding your concerns about our business practices, we apologize for any inconvenience caused. We strive to provide transparent pricing and options to our customers. The upgrades are optional and not mandatory to use the app. We do offer special deals from time to time to provide our customers with the best value for their money. However, we understand that this may not be for everyone, and we will take your feedback into consideration as we continue to improve our business practices.

Thank you for choosing Speechelo, and we hope to continue providing you with a satisfactory experience.

speechelo.com からの回答

2023年3月10日

Thank you for taking the time to provide feedback on Speechelo. We appreciate your concerns regarding the subscription and pricing options. However, we want to clarify that Speechelo offers a one-time price for the base version of the app, and any upgrades are optional and not mandatory to use the app.

We strive to provide our customers with a high-quality text-to-speech tool that offers flexibility in terms of features and pricing. We apologize if the upgrade options were not made clear during your experience, and we will take steps to ensure that our pricing and subscription options are communicated more clearly to our customers.

We value your feedback and take all customer concerns seriously. Please feel free to reach out to us directly if you have any further questions or concerns.

speechelo.com からの回答

2023年3月25日

We apologize for any confusion regarding the payment structure of Speechelo. We want to assure you that we do not charge our customers without their consent, and we are committed to providing a clear and transparent pricing structure. We do offer a one-time payment option as well as a subscription option for those who need ongoing access to our service. If you are having trouble canceling your subscription, please contact our customer support team and we will assist you in resolving the issue. We are constantly working to improve our software and appreciate your feedback on how we can make it more helpful for you in the future.

speechelo.com からの回答

2023年3月10日

Thank you so much for taking the time to share your positive experience with Speechelo! We're super happy to hear that our text to speech app has helped enhance the quality of your math tutorials. We're especially glad to hear that you find our Australian-English "Addison" synthetic voice to be clear and authentic.

We apologize for any inconvenience you may have experienced with the program occasionally hanging during speech processing. We appreciate your feedback and will continue to work on improving our app to ensure the best possible user experience. Thanks again for choosing Speechelo and we hope it continues to serve your needs in the future!

speechelo.com からの回答

2023年3月10日

Thank you for your review of Speechelo! We're glad to hear that you found our software easy to use, with helpful video guides. We appreciate your feedback on the quality of the French voice, and we're continuously working to improve the performance of our speech synthesis technology across all languages.

Regarding your question about the "human" quality of the voice after the process is complete, we can assure you that our advanced algorithms and AI technology ensure that the final output is as close to a natural, human-like voice as possible. With Speechelo Pro, you can even choose from a range of voices and accents to find the perfect fit for your needs.

We're delighted that you found our support team helpful, and we pride ourselves on maintaining excellent communication with our clients. Thank you for choosing Speechelo, and we look forward to helping you achieve your text-to-speech goals in the future!

speechelo.com からの回答

2023年3月10日

I'm sorry to hear that you had a negative experience with Speechelo. However, please allow me to provide you with some reassuring information about our product. We take customer feedback very seriously, and we are constantly working to improve our text-to-speech technology to provide the best quality voices possible.

It's important to note that the voice samples on our website are generated by the same technology that is used to create the final product. However, there are many factors that can affect the final output, such as the type and length of the text, the tone and emphasis of the words, and the use of punctuation marks.

That being said, we offer a 60-day money-back guarantee, so if you are not completely satisfied with the product, we are more than happy to issue a full refund. We also have a dedicated customer support team available 24/7 to assist with any technical issues or concerns you may have.

We appreciate your feedback and will take it into consideration as we continue to improve our product. We hope you will give us another chance to provide you with the high-quality voiceover you were hoping for.