speechelo.comレビュー 

speechelo.com からの回答

2023年2月17日

Thank you for your kind review of Speechelo! We take pride in offering a product that is both affordable and effective for our users. It's great to know that our product is being recognized as a great alternative to other text-to-speech applications out there. We're constantly working to improve and enhance Speechelo, so stay tuned for more updates and features in the future.

speechelo.com からの回答

2023年2月24日

Thank you for taking the time to provide feedback on Speechelo. We apologize if there was any confusion regarding the pricing and available voices. Our standard version includes a range of high-quality voices in multiple languages, including Spanish Mexican. The Pro version offers additional features and voices for users who require even more customization options. We understand that our users have different needs and preferences, and we strive to provide options to meet those needs.

speechelo.com からの回答

2023年2月14日

Thank you for your positive feedback about Speechelo and Dictelo! We're thrilled to hear that. We're committed to providing the best possible experience for our users, and it's great to hear that we've succeeded in doing so. We will continue to strive for excellence and innovation in all that we do. Thank you again for your support!

speechelo.com からの回答

2023年2月6日

We apologize for any inconvenience caused by any email communications that may have been sent in error. At Speechelo, we take great pride in our reputation for ethical and honest marketing practices. We do not engage in spamming or sending unsolicited emails, and we would never suggest turning off your contact form.

Please reach out to our support team at support@blastersuite.com and they will be happy to assist you in resolving any issues you have encountered and making sure you are satisfied with our services.

speechelo.com からの回答

2023年2月6日

We are sorry to hear that you had some issues with our service and that your experience was not up to your expectations.

We would like to assure you that we take the issue of pricing very seriously and that we do not engage in any practices that could be perceived as misleading or fraudulent. Our prices are clearly stated on our website and we do not change them without prior notice.

We do offer a PRO version with advanced features, but this is an optional upgrade that can be selected by the user. It is never our intention to make it difficult for customers to cancel their subscriptions, and we apologize if this was the case for you.

If you have any questions or concerns regarding your account, please do not hesitate to contact us at support@blastersuite.com. Our customer support team is here to help and will do everything they can to resolve any issues you may have.

speechelo.com からの回答

2023年2月6日

Thank you for your positive review of Speechelo! We take pride in providing an easy-to-use and realistic solution for businesses that need high-quality voice overs, but don't have the resources to spend on studio recording. We appreciate your feedback. If there is anything else we can help with, please don't hesitate to reach out to our support team.

speechelo.com からの回答

2023年2月9日

We apologize for any inconvenience caused by the accidental upgrade. We're glad to hear that you were able to cancel your subscription through PayPal. At Speechelo, we're dedicated to providing a seamless and user-friendly experience for all of our customers. We're sorry that we fell short in this case and would like to make it up to you. Please reach out to our support team.

speechelo.com からの回答

2023年1月27日

Thank you for bringing this to our attention. We apologize for any confusion or inconvenience this may have caused. At Speechelo, we strive to provide transparent and consistent pricing for all of our customers. We do not change prices on our website without clearly communicating any changes to our users.

Regarding the double charge on your PayPal account, please know that this is not something that should have occurred. Our team would be happy to investigate this issue and provide a resolution for you. Kindly reach out to our customer support team via email, providing us with your order details and we will look into this for you.

We value your feedback and want to ensure that your experience with Speechelo is positive. We will do everything in our power to resolve this issue and regain your trust in our service.

speechelo.com からの回答

2023年1月27日

Thank you for bringing this to our attention. We apologize for any confusion or frustration you may have experienced. At Speechelo, we strive to provide clear and transparent information to our customers. We understand that our marketing can be overwhelming, and we are constantly working to improve our messaging.

We would like to assure you that we do offer a 100% money-back guarantee, and we take customer satisfaction very seriously. We apologize if you haven't received a response to your ticket yet, please share your ticket number with us and we will make sure to prioritize your case and get back to you as soon as possible.

speechelo.com からの回答

2023年1月27日

Thank you for bringing your concerns to our attention. We are sorry to hear that you have had a negative experience with our company and our text to speech app, Speechelo. We understand that it can be frustrating to feel misled or unsupported.

We want to assure you that we take customer satisfaction very seriously and we are committed to providing a transparent and fair service. We apologize for any confusion or misunderstandings regarding our pricing and subscription options. Our website clearly states that there is a one-time purchase option and a subscription option, and we do not charge customers without their consent. As for the issue of upgrading, we do offer additional features and voices for an optional purchase, however, we do not require customers to upgrade in order to use the standard features of the app.

We apologize for the difficulty you have had with accessing all the voices and for any problems you have had deleting your account. Our customer service team is always ready to help with any issues or concerns. We will be happy to assist you in canceling your subscription and deleting your account, if that is your wish. Please reach out to our customer service team, we will do our best to assist you in resolving the issues you have encountered.

speechelo.com からの回答

2023年1月27日

Thank you for bringing this issue to our attention. We apologize for any confusion or dissatisfaction you may have experienced with our service. At Speechelo, we strive to provide a high-quality product and excellent customer service, and it appears that we fell short in your case.

We want to assure you that we do offer a one-time purchase option, as well as a subscription option with different character limits and extra voices. The subscription options do auto-renew, however, we do send reminders and notifications before the auto-renewal takes place, and also have a clear instructions on how to cancel the subscription on our support channel. We understand that our user's time is valuable, that's why we have a dedicated support team who are ready to assist you with any issues or questions you may have.

We apologize for any inconvenience caused and hope that you will give us the opportunity to make things right. We want to assure you that we are committed to providing a high-quality product and excellent customer service. If you would like to discuss your concerns further, please don't hesitate to reach out to our support team, they will be more than happy to help you.

speechelo.com からの回答

2023年1月27日

Thank you for taking the time to leave your feedback on our app, Speechelo. We want to assure you that all of our pricing options are clearly outlined on our website, including the basic package and the option to upgrade for additional voices. We understand that not all of our customers have the same needs and we offer various options so that each user can choose the package that best suits their needs.

We also want to remind you that we offer a 60-day money-back guarantee, so if you're not completely satisfied with your purchase, you can request a refund.

We appreciate your feedback and will take it into consideration as we continue to improve our product. If you have any further concerns or questions, please do not hesitate to reach out to our customer support team. We are always happy to help.

speechelo.com からの回答

2023年1月20日

Thank you for taking the time to leave a review for Speechelo. We appreciate your feedback and are glad to hear that you are happy with the product overall.

We strive to offer a range of voices at different price points to suit the different needs of our customers. While we do offer a good number of voices in our basic package, we also offer additional voices for an additional cost in our Pro version. We understand that this may not be suitable for everyone, and we are constantly working to expand our voice options for all of our customers.

Thank you for your support and for choosing Speechelo. We value your feedback and will continue to improve our product to better serve our customers. If you have any further concerns or suggestions, please feel free to reach out to our customer support team.

speechelo.com からの回答

2023年1月13日

I just checked everything from our end. It appears that you opened multiple tickets at the same time, and our team did reply to one of your tickets within 24 hours, but unfortunately, the duplicate ticket was closed without a response. We understand that this may have caused confusion and inconvenience for you.

We assure you that we have initiated a refund for your purchase, and we apologize for any confusion or frustration caused by this situation. Our team is committed to providing excellent customer service, and we are sorry that we did not meet your expectations in this instance. We hope that you will give us another chance to provide you with the level of service that you deserve.

speechelo.com からの回答

2023年1月13日

Thank you for your feedback. We understand that the AI voice may not have the same level of emotion as a human narrator; however, our goal with Speechelo is to provide a reliable and efficient tool for those who need to create voiceovers for their projects. We are continuously working on improving AI technology and adding more natural and human-like features to the voice. We appreciate your input and will take it into consideration as we continue to develop and improve our product. We invite you to give Speechelo another try in the future and hope that you will find it to be a valuable tool for your needs.

speechelo.com からの回答

2023年1月13日

Thank you for your feedback and for giving Speechelo a try. We appreciate your honesty and understand that our text-to-speech app may not have met your specific needs for your project. We are always working to improve our technology and enhance the capabilities of our voices, including the ability to convey emotions.

We're also glad to hear that our customer service team was able to assist you with your refund promptly and professionally. We hope that you will keep us in mind for future projects, and we look forward to updating our technology to better suit your needs. Thank you again for your support.

speechelo.com からの回答

2023年1月13日

We apologize for any inconvenience you may have experienced with Speechelo. We strive to provide the best service possible, and it seems we fell short in your case.

We offer free upgrades as a gesture of goodwill to improve our service and to ensure our customers are satisfied. However, we understand that this may not be what you are looking for. Also, please note that we take refund requests seriously, and we have a prompt refund policy in place. As mentioned on our sales page, we have 60-day money-back guarantee.

speechelo.com からの回答

2023年1月6日

Thank you for your positive review of Speechelo! We are glad to hear that you found our app easy to use and that you were impressed with the quality of the generated voices. It's always rewarding to receive feedback like this, and we are grateful for your support.

speechelo.com からの回答

2023年1月6日

We want to address the false information in your review. Speechelo does offer instructions on how to fully utilize the application, and we have a variety of features and options available to help you create high-quality text to speech narration. We do not lure customers in with false advertisements or upsell them without their consent.

We also want to assure you that we stand by our words and offer a no questions asked money-back guarantee for all of our customers. If you are not satisfied with your purchase of Speechelo for any reason, you can request a full refund within 60 days of your purchase.