Happy with the experience so far. Managed to go in person for a demo in ZÃŒrich and was impressed so I've now ordered the gym monster 3 when it will be released. I had trouble applying the 20euro de... ãã£ãšèŠã
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Customer service rep Lauren proved to be curt, dismissive and rude to me. When I asked for more frequent status reports of my 4000 euro order, she proved to be incommunicado. Deadlines were not respec... ãã£ãšèŠã
Ich bin sehr zufrieden mit dem Speediance Gym Monster 2. Das GerÀt ist ÀuÃerst stabil und hochwertig verarbeitet. Besonders beeindruckt hat mich die groÃe Auswahl an Ãbungen mit sehr guten und v... ãã£ãšèŠã
I received an email offer so reached out on the WhatsApp support to place my order. I was transferred to Roberto who has been excellent. He helped me redo invoices multiple times when I was having tro... ãã£ãšèŠã
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Speediance Europe is an independent entity and is not affiliated with speediance.com or eu.speediance.com. Those websites service the USA and German market exclusively â they are not connected to us in any way. When you order directly from us, you receive in-home servicing and dedicated support from within Europe. All official orders from Speediance Europe are placed through one of the following domains: speediance.eu speediance.nl speediance.fr speediance.at speediance.ch speediance.be We cannot take responsibility for orders placed through other websites. If your order was not placed via one of our official domains, it was handled by a separate company. At Speediance Europe, weâre committed to delivering the highest level of service. If thereâs anything we can do to support you, please get in touch at hello@speediance.eu or call us on +31 970 1020 6665 â our local team is here to help.
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6 Fern Road, Sandyford Business Park, D18 FP98, Dublin, ã¢ã€ã«ã©ã³ã
- +3197010206665
- hello@speediance.eu
- speediance.eu
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Bestellung ohne BestÀtigung
Bei der online Bestellung habe ich keine BestÀtigung bekommen - der Support hat mir diese aber sogar am Samstag Nachmittag per Whatsapp zugesendet.
Warum ich keine MailbestÀtigung bekommen hatte lieà sich leider noch nicht aufklÀren.
Excellent Customer Service
Customer Service team quickly responded and dealt with my queries. Would happily recommend Speediance to other users.
Really pleased with this purchase
Really pleased with this purchase.
Easy to set up, slimline design, & excellent functionality.
After care service has been great too. Have recommended to many friends already. Particularly love the guided videos.
Great addition for Home gym
I love this machine! It keeps motivating me with a lot of different exercises. I use it almost every day and find it a very useful device for my home
Gym. The AI programs are nice to have an automated programs that keeps improving the exercise. The GM2 itself has a great build quality. The software is smooth and fast
GroÃartiges TrainingsgerÀt!
Ich liebe mein Gym Monster 2. Ja, sie ist teuer und der Kauf sollte gut ÃŒberlegt sein. Jahrelang ins Gym gehen ist auch teuer und wer nicht ins Gym gehen will oder kann, ist das die perfekte Alternative. Gym Monster ist nicht nur ein Kabelzugmaschine sondern auch ein Personal Trainer. Gratis zum Gym Monster gibt auch ÃŒber 90 mehrwöchige Trainingskurse, ÃŒber 400 Workouts und ÃŒber 800 eingespeicherte Bewegung, die man selber ein Workout erstellen kann. Ich habe auch das RudergerÀt und finde sie toll. Gym Monster ist zÃŒgig geliefert und ich habe sie ÃŒber Klarna bezahlt. Das Gym Monster ist modular aufgebaut. Das heiÃt, wenn wirklich ein Teil kaputt, wird dir ein neuer geliefert und du baust sie einfach ein. Ãber die Facebook Gruppe ist der Support kompetent und bearbeitet dein Anliegen zÃŒgig. Es gibt laufend Update und Verbesserungen, wo auch die WÃŒnsche der Kunden beachtet werden. In September hat es auch eine Challenge gegeben und mit Kooperation von Hydrox sind mehrere Workouts rausgekommen. Die Workout beinhaltete nicht nur Ãbungen mit Gym Monster sondern auch EigenÃŒbungen, Drehnen, Cardin und HIT.
Perfect? No, but an Awesome Machine and great customer support
The Speediance Gym Monster 2 is truly a great machine! One of the biggest factors to consider when buying a home gym is space, and the speediance gym monster 2 takes barely any space. There is basically no set-up time and the fact that you can do most of the exercises you would do on a traditional machine makes this machine simply outstanding.
The pre-setup work outs are helpful to me, and all in all, it makes me work out on a daily basis and definitely see results already!
Is this machine perfect? No, there are still some programming improvements to make; the addition of your own music or spotify for example, or different settings when working out with a partner, or being able to connect Garmin/Samsung with the machine.
Additionally my cables wore down already after 3 months already, and that brings me to customer support.
Customer support, has been great! They have a speediance community on facebook which is helpful as well. And I received replacement cables at no costs within a couple of days, as well as cable adapters that should prevent the next cables from wearing down so quickly.
So with a awesome machine and great customer support; 5/5!
GREAT machine and service
The machine itself is great and the best investment one could make. To have 99% of a gym in such a tiny place is worth the money. We have it for a few moments and are really happy. All the communication We had with customer Service was great and fast. Overall a great experience and a happy customet
Asistencia al cliente INEXISTENTE
Asistencia al cliente: INEXISTENTE
Si bien la maquina de ejercicios es muy completa, desgraciadamente no hay personal de asistencia a quien dirigirse. En mi caso, uno de mis conectores está bloqueado con un accesiorio y no puedo retirarlo. El 1 de agosto escribà un email para comunicarlo y obtuve la respuesta que en un par de dias recibiria un repuesto. El dia 25 de agosto al no haber recibido nada decidà exponer mi caso en Facebook, concretamente en OFFICIAL SPEEDIANCE COMMUNITY, alli una administradora del grupo, me comunicó que transmitirian mi problema a un DM. Hoy a dia 29 de agosto. Sigo sin obtener comunicacion con nadie.
El reemplazo del cable llegó el 10 de septiembre a un punto de recogida en otro pueblo diferente al mio teniendo un punto de recogida enfrente mi domicilio.
Sigo esperando el reemplazo del accesorio bloqueado por el conector y alguna persona de atencion al cliente que se preocupe por el seguimiento de mi situacion.

Speediance Europe ããã®åç
Achat qui correspond parfaitement à nosâŠ
Achat qui correspond parfaitement à nos attentes.

Speediance Europe ããã®åç
The machines are extraordinary
The machines are extraordinary ; especially if you are looking for a full gym + cardio with 2 fully integrated machines : the gym monster2 and the velonix

Speediance Europe ããã®åç
easier and safer workout
The overall user experience and versatility of the machine is excellent. The available workouts and programs range from beginner to advanced.
i bought the machine because of the convenience and accessibility. I have a baby crawling around the house now and my old dumbbells were too much of a risk. Now i workout, fold the machine and store it in a corner. My wife also likes it better this way
One small point of critique, the overall experience of wellness+ needs to be a bit more streamlined and some bugs to be fixed.

Speediance Europe ããã®åç
Very good machine
There is room for improvements, but that is something they can fix with updates.
The machine is very good and in use 5 times a week. Costumer service is awsome! the was a small problem, they shipped parts and the machine was up and running within days.

Speediance Europe ããã®åç
Great Experience with Speediance So Far!
I've been using my Speediance for a while nowâat least three times a weekâand I'm really happy with it. The machine works smoothly, and I haven't had any real problems so far. One of my favorite features is the rowing mode; it's surprisingly good and feels great during workouts.
I havenât tried the AI features yet and don't have a subscription, but Iâm still able to use everything I need. It doesnât block any core functionality, which I really appreciate. Overall, it's been a solid investment for my home workouts.

Speediance Europe ããã®åç
Ik was sceptisch over de leveringâŠ
Ik was sceptisch over de levering gezien de andere reviews. Chat contact gehad met de Nederlandse vertegenwoordiger en die beloofde binnen 2 weken te leveren. En dat is ook gebeurd. Prima service geen klachten.
Speediance zelf is een goed product, doet wat ik verwacht.
Alleen de Apple Music werkt niet, dat moet wel gefixt worden.

Speediance Europe ããã®åç
From a rocky start to a very satisfied customer â well done!
I ordered and paid the full price for the product on 14.07.2025. Three days later I received an update that the order had been shipped, along with a DHL tracking number. However, six days later the tracking number still shows no such package in DHLâs system. I contacted customer support, and they promised to call me back with an update two days ago, but I havenât heard anything since.
I donât think this is an acceptable way to treat a customer who has paid such a large amount for fitness equipment. Still waiting for an update before i file a complaint and ask for a chargeback from the card company.
Update: A few days after my initial review, the package finally arrived â even though the DHL tracking number kept showing âno such packageâ until the very end.
The Speediance Gym Monster 2 itself is truly impressive. The build quality, the features, and the overall experience completely erased my negative feelings from the shipping delay. Everything works flawlessly and it has already become a key part of my daily workouts.
I also want to highlight the excellent customer service after the issue. The company generously offered to compensate me for the trouble by refunding the delivery cost. This gesture, combined with the quality of the equipment, shows they genuinely care about their customers.
From a rocky start to a very satisfied customer â well done!

Speediance Europe ããã®åç
Finger weg
Finger weg. Keine Ware erhalten und VerkÀufer reagiert auf Kontaktversuche nicht.

Speediance Europe ããã®åç
Bin postiv begeistert
Bin postiv begeistert. Der Versand war super schnell. Alles kam gut verpackt an. Das GerÀt ist der Hammer. Ich hÀtte nie damit gerechnet. Es gibt so tolle Programme , und super viel zu Zubehör. Bin sehr zufrieden. Super QualitÀt

Speediance Europe ããã®åç
Sehr dubioses Vorgehen
Wollte mir mal anschauen wie viel das Produkt kostet und habe es in meinen Einkaufswagen gelegt. Um den Versand zu berechnen (der Ìbrigends bei fast 500⬠lag) Habe ich das Versandformular ausgefÌllt, ohne jedoch irgendwelche AGB zu akzeptieren. Nun, zwei Tage danach, ruft mir Speediance auf meiner Nummer an, die ich in dem Versandformular hinterlegen musste um den Gesamtpreis angezeigt zu bekommen, um mich zum Kauf zu motivieren. Sehr Dubioses vorgehen und definitiv nicht nach europÀischem Datenschutz!

Speediance Europe ããã®åç
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