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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Always disappointing to use this company. They have ok products but regularly badly packed (leaking or torn). ALWAYS something missing, out of stock or wrong item in the order. The main problem is the... もっず芋る

5぀星のうち5の評䟡

Spicee upp provides,to you door ,everything your mum used to send you to the market/shop for . Nostalgic delivery of great products, for fair prices in this "price hike" climate to create dishes th... もっず芋る

5぀星のうち5の評䟡

I have been shopping with Spiceupp since 2021. Spiceupp brings the taste of home to my door step and Adrianna is lovely. She is always going out of her way to tailor service delivery to suit my need... もっず芋る

5぀星のうち2の評䟡

You have to chase your refunds with this company and even then, you may not get it or you'll get a voucher. Their customer service is always polite but they'll promise you one thing (your refund) an... もっず芋る

䌁業情報

  1. 食料品配達業
  2. 食品雑貚店

圓該䌁業による蚘述

The Uk's Leading Online Ethnic Supermarket. We are revolutionising the grocery industry with a driven purpose of a convenient and swift shopping experience that is powered by a customer-first mindset at the core of our business.


連絡先

2.9

たあたあ

TrustScore 5段階評䟡の3

181件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.9

すべおのレビュヌ

(181)

過去12か月のレビュヌ数: 1ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち3の評䟡

Improved but still further to go


Food tasted decent, good variety (much better with the branded suppliers) but overpriced for the quantity. Delivery is fast and food well packaged to keep cold/frozen.

2023幎4月1日
Spiceeupp ロゎ

Spiceeupp からの回答

Thank you, please do let us know how we can improve our service going forwards. We appreciate your continued support.

5぀星のうち1の評䟡

the entire batch was bad

the entire batch was bad. they were all brown and none of them were sweet. 3 were spoilt so i couldn’t eat it.

2023幎3月27日
Spiceeupp ロゎ

Spiceeupp からの回答

Hi Chidera, please do contact us in future if you are not satisfied with a product you receive. This way we can find a solution and either refund you for this or send a replacement with better quality products. Please could you also clarify what product you are insinuating.

5぀星のうち5の評䟡

Great service

Quick delivery service outside to the Channel Islands, prompt and professional response to my follow up email. Great service 👍🏜

2023幎3月26日
Spiceeupp ロゎ

Spiceeupp からの回答

Thank you so much, we hope you order again soon!

5぀星のうち2の評䟡

The contents where smaller than


The contents where smaller than advertised

2023幎3月1日
Spiceeupp ロゎ

Spiceeupp からの回答

We are so sorry to hear this, please send an email to chris@spiceeupp.co.uk to let us know what products were smaller than advertised. We never try to mislead our customers and always ensure that the products sold are as advertised online.

5぀星のうち1の評䟡

Paid for next day delivery

Paid for next day delivery, 1 week later still not here, was told they are out of stock, fresh stock will be here next week, was offered a refund, but I still want my order, they said they will sort something out for me for the mess about, in which case my review may change, but for now you get 1 star

2023幎3月2日
Spiceeupp ロゎ

Spiceeupp からの回答

Hi there, we are sorry to hear this delay. We had some available but wanted to send out fresh stock for yourself. We hope that the product sent out to you made up for this delay and we hope to see you order from us again soon. The £2 refund has also been issued and should be back in your account within 5 working days.

5぀星のうち5の評䟡

There was an issue with delivery and


There was an issue with delivery and the Spiceeupp crew were really kind and proactive in resolving it. Thank you so so much for the great experience

2023幎2月23日
Spiceeupp ロゎ

Spiceeupp からの回答

Thank you for your great review, we try our best to help as much as we can with every order. We look forward to you ordering from us again soon!

5぀星のうち5の評䟡

Fresh products

5 star because customers service was great and helpful. Received everything I ordered in good condition even though it was a day late which it was disappointing with but they turned it around by calling me and assuring me I would receive my things.

2023幎2月28日
5぀星のうち3の評䟡

Good products but not really happy


Good products but not really happy because i was not updated regarding my order being shipped until i sent an email for update. I will patronise them again

2023幎1月17日
Spiceeupp ロゎ

Spiceeupp からの回答

We are very sorry to hear this, we will look to improve this in future but we always ensure to ship our standard delivery orders within 2-3 working days.

5぀星のうち3の評䟡

Good customer service 👍🏜

I was kept updated on my delivery and items were adequate sizes. A suggestion for next orders, please separate frozen items from dry products to avoid cross contamination. Thanks

2023幎1月5日
Spiceeupp ロゎ

Spiceeupp からの回答

Thank you for your kind words, they are greatly appreciated. We are sorry to hear this, we always ensure that our frozen goods are sealed in bags as well as contained in suitable freezer bags. This is something we try our very best to avoid with our orders.

5぀星のうち2の評䟡

Spoilt and wrong delivery

It seems like they send to online shoppers the old stock or wrong items when they just want to get rid of it.
I bought just after new years and they sent me items I didn't ask for and also few spoilt items.

2023幎1月6日
Spiceeupp ロゎ

Spiceeupp からの回答

Hi Onose, we are very sorry to hear of your bad experience shopping with us. We would like to advise that you give us a call regarding any issues with an online order, so that this can be rectified appropriately. We were extremely busy over the Christmas period, however we understand this is no excuse for a drop in our quality of service, nor the quality of products sent. Please feel free to email us at info@spiceeupp.co.uk and we will be happy to rectify your order.

5぀星のうち1の評䟡

Never again


Currently in the process of requesting a refund from my credit card company as every single item arrived rotten, mashed up, in bad packaging and with blood from the meat all over the rest of the food, which meant it could not be consumed. This is the second experience I have had in 6 months and have had a lack of response from the company.

2023幎1月5日

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