Spiceeupp ロゴ
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Spiceeupp レビュー 

181
•
TrustScore 5段階評価の3

2.9

食料品配達業
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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Always disappointing to use this company. They have ok products but regularly badly packed (leaking or torn). ALWAYS something missing, out of stock or wrong item in the order. The main problem is the... もっと見る

5つ星のうち5の評価

Spicee upp provides,to you door ,everything your mum used to send you to the market/shop for . Nostalgic delivery of great products, for fair prices in this "price hike" climate to create dishes th... もっと見る

5つ星のうち5の評価

I have been shopping with Spiceupp since 2021. Spiceupp brings the taste of home to my door step and Adrianna is lovely. She is always going out of her way to tailor service delivery to suit my need... もっと見る

5つ星のうち2の評価

You have to chase your refunds with this company and even then, you may not get it or you'll get a voucher. Their customer service is always polite but they'll promise you one thing (your refund) an... もっと見る

企業情報

  1. 食料品配達業
  2. 食品雑貨店

当該企業による記述

The Uk's Leading Online Ethnic Supermarket. We are revolutionising the grocery industry with a driven purpose of a convenient and swift shopping experience that is powered by a customer-first mindset at the core of our business.

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2.9

まあまあ

TrustScore 5段階評価の3

181件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.9

すべてのレビュー

(181)

過去12か月のレビュー数: 1件

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5つ星のうち2の評価

Sadly won’t shop with them again

Sadly won’t shop with them again- poor after care service following a delayed delivery and food arriving rotten/inedible. No offer to refund payment which was poor customer service. Will return to other vendors in London

2022年8月19日
Spiceeupp ロゴ

Spiceeupp からの回答

Apologies for the delayed response, we are sorry to hear that your delivery did not meet the high standards which we pride ourselves upon here at Spicee Upp. If we have not already reached out to you, please contact us through one of our social media channels or via email/phone in order to resolve this issue. We hope you shop with us again in the near future and assure you that only the freshest and highest quality stock will be delivered! - Spicee Upp family.

5つ星のうち1の評価

Vegetable was not fresh

The oha was rotten. I could not get any good leaf from it.

2022年7月26日
Spiceeupp ロゴ

Spiceeupp からの回答

Apologies for the delayed response, we are sorry to hear that your delivery did not meet the high standards upon which we pride ourselves here at Spicee Upp. If we are yet to reach out to you, please contact us through one of our social media channels or via email/phone. We hope that this issue can be resolved and we would be happy to send out a replacement oha with your next order! - Spicee Upp family.

5つ星のうち3の評価

I made a complaint and I didn't get…

I made a complaint and I didn't get feedback. The vegetables l got wasn't fresh as advertised, it was rotten and stick. However other things where great.

2022年7月14日
Spiceeupp ロゴ

Spiceeupp からの回答

We are sorry for the delayed response. If we are yet to sort this, please do not hesitate to reach out to us again via email/phone or through our social media channels in order to ensure this issue is resolved! - Spicee Upp family.

5つ星のうち1の評価

They missed an item from what I ordered…

They missed an item from what I ordered with no explanation whatsoever informing me about this. Emailed and sent messages twice still not heard anything from them.

2022年7月11日
Spiceeupp ロゴ

Spiceeupp からの回答

Apologies for the delayed response, we are sorry to hear that your delivery did not meet the high standards which we pride ourselves upon here at Spicee Upp. If we have not already reached out to you, please contact us again through one of our social media channels or via email/phone and we will ensure that we resolve this issue. - Spicee Upp family.

5つ星のうち1の評価

Dissatisfied customer

I received meats that were foul smelling with some already turning dark. I called immediately to notify the team and they sounded very reassuring but when I emailed the details and pictures over, they basically said they couldn’t see what was wrong and because they can’t smell it, there’s nothing more to be done. I lost out on money with no products to show for it.
I would not recommend!!!

2022年6月27日
Spiceeupp ロゴ

Spiceeupp からの回答

Apologies for the delayed response, we are very sorry to hear that your delivery did not meet the high standards which we pride ourselves upon here at Spicee Upp. Please do not hesitate to contact us again through one of our social media channels or via email/phone in order to resolve this issue. We hope you shop with us again and assure you that all of our products delivered will be fresh and of the highest quality. - Spicee Upp family.

5つ星のうち5の評価

1 million stars

1 million stars
Brilliant and efficient and eco-friendly packaging with on time delivery.
Food Tastes great!
Wow, this food is amazingly delicious !
Will reorder again and tell all my friends

2022年6月18日
Spiceeupp ロゴ

Spiceeupp からの回答

Thank you! We are delighted to hear that you enjoyed your food and we look forward to providing you and your friends with future deliveries! - Spicee Upp family.

5つ星のうち5の評価

Great Service

I am very pleased with the customer service I received here and the high level of response. It’s a brilliant place to shop if you want to shop with ease.
Thank you team Spiceeupp!

2022年6月15日
Spiceeupp ロゴ

Spiceeupp からの回答

Thank you for your feedback, we hope you choose to shop with us again! - Spicee Upp family.

5つ星のうち3の評価

Service Quality

I am happy from the service received from Spicee UPP. I will aim just to request if everyone can choose the time when they can receive the delivery. People are busy and sometimes certains hours does not allow to some customers to be at home. But in term of service quality I am not complaining.

2022年6月10日
Spiceeupp ロゴ

Spiceeupp からの回答

Hi Lea,

Thank you for your review.

We have noted your suggestion and this is something we're working on to make shopping more convenient for our customers. We're happy to hear you're satisfied with our service.

5つ星のうち4の評価

Well organised

Well organised, speedy and good customer service.

Good qaulity items, and always well packaged.

However, the amount and size of food stuff are getting notably smaller... ensuring that they are slowly becoming quite expensive.

2022年5月31日
Spiceeupp ロゴ

Spiceeupp からの回答

Thank you for your honest feedback. We assure you that all of our food is of the highest quality and that we have made no changes to the quantity of our products being sent out. We will however make a note of this and ensure that this does not happen again! - Spicee Upp family.

5つ星のうち5の評価

Fresh Produce, Everytime

Fresh Produce, Everytime.

I have ordered a few times from spiceeupp and everytime the food items arrive in better condition than most of the local shops I have around me. Delivery is also usually very timely which is great.

2022年5月21日
自発的なレビュー

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