Probeerde mijn account te sluiten maar dat is echt lastig hier. Je blijft maar mails krijgen en ze proberen je te laten blijven spelen. Ook bij uitbetalingen weer extra verificatie stappen, wat alles... ãã£ãšèŠã
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Good variety of games with fastâŠ
Good variety of games with fast payouts. Jai is a good help as vip-manager as well!
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Great casino
Great casino, VIPâs well looked after. My VIP manager is Aston and he is very responsive and always replies fast.
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Thank you for your feedback! Weâre thrilled to hear that youâre enjoying your VIP experience at Spinch Casino. Aston and our VIP team are dedicated to providing quick and personalized support to all our valued players.
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Just horrible
Update March 6 2025 if you read nothing else, read this update
***Please do yourself a favour and do not play at this casino. They show incompetence in the financial department. They cannot even effectively do a bank transfer. The vip manager whom I said was the casinos only saving grace well actually has a dual personality. What seemed like a genuine helpfulness has turned to a dismissive, rude and reluctant attitude. Promises are made and never upheld. There are many online casinos out there that offer more selection of games, a much better bonus structure and more. Competent financial team who can effectively process withdrawals and not take 2 weeks to do so. IMO they keep withdrawals in pending status or reject them because they want you to just play your winnings while waiting because no other casinos has made it so difficult for me to withdraw winnings. ***
It has been weeks now and they keep rejecting my withdrawal regardless of method I use. They say Iâm entering the wrong details. I ask them what they want and they never give me a straight answer. They finally suggested a manual withdrawal and I accepted but now they wonât reply anymore. I have a large amount to withdrawal and hope they dedicate themselves to finding a solution. Iâve had transfer from all over the world to my account in the past 30 yrs. Never ever had I been told that my information is wrong. This has been the most frustrating experience ever.
Their only saving grace is Lea, their VIP manager who responds every day at no matter what time. Sheâs honestly tried to help. They are lucky to have her. As for how this casino works and their finance dept, definitely a thumbs down.
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Thank you for sharing your feedback. We understand your frustration regarding withdrawal procedures and any delays you have experienced. Please note that all withdrawals are processed according to our terms and regulatory requirements to ensure security and fairness.
We are glad to hear that Lea has been able to assist you, and we encourage you to continue working with her or contact our support team directly so that we can help resolve any outstanding withdrawal issues as quickly as possible. Your feedback helps us improve our processes and provide a better experience for all players.
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Een ster is zelfs te weinig voor dezeâŠ
Een ster is zelfs te weinig voor deze nep casino win je hoge bedrag willen ze alle afschrijvingen van je bank account hebben zogenaamd willen ze je deposit methode weten ze weten het toch ze hebben alles in t systeem gewoon bullsh** casino wanneer het op uitbetalen komt lukt t niet ze doen er alles om niet uit te betalen gewoon niet spelen hier een en al scam!!!!
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Dear Appi,
Weâre sorry to hear that youâve had a negative experience. We understand that withdrawals are a sensitive topic, and weâd like to clarify why certain verification steps are necessary.
As a regulated casino, we are required to comply with legal KYC (Know Your Customer) and anti-money laundering guidelines. This means that in some cases, we may need to request additional documentation to verify the source of deposits before processing a withdrawal. This is done to protect both our players and our platform.
We would love to assist you in resolving this as quickly as possible. Please contact our customer support team so we can review your situation individually and provide further assistance.
Thank you for your understanding, and we hope to offer you a positive gaming experience moving forward.
Ze hebben gewoon mijn geld gestolen vanâŠ
Ze hebben gewoon mijn geld gestolen van mijn account 1000 euro en ze zetten hem zo op 0.13 het zijn dieven ga er niet spelen ze stelen gewoon je geld
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Dear Ronald,
Thank you for reaching out and sharing your concerns. I completely understand how upsetting this situation must feel, and Iâd like to assist you in resolving it as quickly as possible.
I assure you that we take matters like this very seriously. Please allow me to investigate your account to understand what happened. To assist you better, could you kindly reach us via email with detailed explanation of what happened?
Once we have this information, our team will review the account activity thoroughly and provide you with a detailed explanation. If there has been any error, rest assured it will be corrected immediately.
We are committed to providing a fair and secure gaming environment, and we will do everything we can to ensure your concerns are addressed.
Thank you for your patience and understanding. I look forward to resolving this for you.
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I have deposited 0.31 LTC coin and haveâŠ
I have deposited 0.31 LTC coin and have not received it I have sent them an email and has waited over 48 hours unacceptable.
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Auszahlungen werden solangâŠ
Auszahlungen werden solang hinausgezögert und nicht bearbeitet, bis man storniert. Selbst nach Eingabe der Auszahlungsanfrage kommt ein Angebot das man 100% extra bekommt wenn man diese doch nicht abschickt.
In Ìber 100 Casinos niiiiiie sowas erlebt wie hier: unnötige Nachfragen welche andere Casinos komischerweise nie hatten, tagelanges nichtbearbeiten ohne Grund etc.
Absoluter Gipfel der Frechheit: Es werden durch das Treueprogramm automatisch Bonusse aktiviert in Form von Bargeld, was ja prinzipiell nett ist. wenn man dann aber mal wieder eine Echtgeld Einzahlung mit Bonuscode macht weisst der Support NACHHER darauf hin, das man fÌr Promos gesperrt sei weil man zuviel Bonusse nutzt. Haha, sie aktivieren die ungefragt und betteln darum das man die Auszahlung zurÌckzieht und nachher sagt man sie nutzen zuviele Bonusse, einfach unseriös!
Fazit: ca 6 Einzahlungen Ìber ca 300 Euro, ca 20 abgebrochene Auszahlungen Ìber ca 10.000 Euro (die HÀlfte vom Casino abgebrochen, oftmals angeblich weil meine Bank die Annahme verweigerte haha) und dann wird einem ernsthaft noch gesagt man dÌrfe keinen Bonus mehr nutzen. Allein schon das man alle Promos auf der Website & Mail weiterhin anbot und erst NACH Einzahlung per Chat das sagte ist absolut indiskutabel, noch dazu bei einem Spieler wo bisher 0 Euro ausgezahlt bekam.
Fazit: Selbstsperre des Accounts aktivieren lassen und nun eine der tausend Alternativen nutzend, bisher sperrte mir noch nie ein Casino die Boni! :)
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Spinch is a great site and hasâŠ
Spinch is a great site and has excellent customer service and support, also a great selection of games! I really enjoy playing here!
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Many different games and lots of bigâŠ
Many different games and lots of big wins, and great features.. have the greatest vip manager called gabe. Good luck
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Good casino friendly support nice slots
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Casino Spinch its very good
Hello i last play on casino spinch in my opinion its very good and have fast withdraw
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Missing deposit (200 euro's!)
24 hours ago I deposited 200 euro's until now not showing in my balance. When reaching out to Customer Service they respond in standard way. I've submitted payment of proof and nothing is being done about it.
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Love this website
Love this website !
My VIP manager Kim is doing wonders and this site offers amazing support.
Also had some nice wins on it.
Thanks !
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melhor casino (spinch) que conheci ateâŠ
melhor casino (spinch) que conheci ate hoje.mt bom
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Best Casino
Very good and clear casino with max win potential. I've already won a lot of money here. The vip service is great and always on the spot. I can only recommend this casino.
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Positives include easy navigation
Positives include easy navigation, ongoing bonuses, a loyalty program, a great selection of games as well as live chat with support agent like Kaena whoâs been helpful to me
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Not only are there a lot of good promotions, but there's so much more
I've been at this casino for a long time and I'm very happy with the various deposit bonuses as well as no deposit bonuses. Fast withdrawals and deposits and many more positive things, I recommend
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I love playing games at this casino
I love playing games at this casino, this casino specifically have all of my favorite games to play with, and I highly recommend this casino to all of my friends, this casino has so many fun games, and amazing games to choose from.
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Great service and super helpfulâŠ
Great service and super helpful support. Monica the VIP manager is super helpful!
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