SPOKE レビュヌ 

4,209
•
TrustScore 5段階評䟡の4.5

4.6

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5぀星のうち4の評䟡

My husband has been buying and living in almost exclusively Spoke trousers for years. On the whole they’re good quality and wash well - though you need to remember to turn them inside out as they ha... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I did not get the right fit first time, but the outstanding service I then received in getting the right fit, more than made up for it.

䌁業が回答したした

5぀星のうち5の評䟡

A small hiccup whilst ordering shorts resulted in three pairs of identically sized shorts arriving, all labelled the same size but one pair in reality slightly smaller than the other two. A quick phon... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Unbelievable experience with this company. Bought 3 pairs of trousers 2 years ago, which I have worn on rotation every day since, more or less. After close to a year, one of these unexpect... もっず芋る

䌁業が回答したした

䌁業情報

  1. 玳士衣料店
  2. 衣料品店

圓該䌁業による蚘述

Better fitting, better looking men's clothes, sold exclusively online. We finish to order in more sizes, for a flawless fit.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

4209件のレビュヌ

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4.6

すべおのレビュヌ

(4,209)

過去12か月のレビュヌ数: 277ä»¶

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5぀星のうち5の評䟡

Trousers

Trousers good quality and choice of lengths great all products should have tapered option

2025幎11月20日
SPOKE ロゎ

SPOKE からの回答

Thanks for your review, Kelvin!

5぀星のうち5の評䟡

Great fit and quality

The fit and quality of their jeans and trousers is second to none. Highly recommended particularly if you want to tailor your fit.
I have a slight issue with the size guide online in that I can’t easily get it to change to inches from cm when trying to look across the product range. I think their size tailoring is a real asset and I’d invest a little more in the technology side of that user experience.

2025幎11月14日
SPOKE ロゎ

SPOKE からの回答

Thanks for your review and for your feedback too, we're always looking for ways to further improve our services. If you have any further questions regarding sizing, or the measurements on our size chart, just pop us a line at hello@spoke-london.com. We're always on hand to help!

5぀星のうち4の評䟡

Amazing customer service.

Last month I purchased some trousers to find that the size wasn’t the same as my previous ones. I contacted Spoke and a very helpful young lady sorted it out and the replacement arrived the next day. This was absolutely amazing customer service and I’m truly grateful.

2025幎6月9日
SPOKE ロゎ

SPOKE からの回答

We're glad to hear this was resolved promptly, and we hope you enjoy wearing your new SPOKEs. Thanks for your review!

5぀星のうち2の評䟡

Hardly ever have sizes in

I have been a loyal Spoke shopper for a few years now. However, they never seem to have my size in things I want and in the sales, my size is never in for things I actually would want. I would have expected more for what is supposed to be semi-bespoke buying.

2026幎1月2日
自発的なレビュヌ
SPOKE ロゎ

SPOKE からの回答

Thanks for your review, Neil. We're really sorry you're having some trouble getting your hands on some of the items you wanted. We understand how frustrating that can be.

Our sale items are end-of-line styles so stock is limited and popular sizes/colours tend to sell out fast!

We appreciate your feedback and we've passed it on to the relevant team. We do our best to have good stock levels across our range but we are always looking for ways to further improve our services.

If there's anything else we can lend a hand with, just pop us a line at hello@spoke-london.com.

5぀星のうち1の評䟡

Big drop in quality and attention to detail!

I’ve been a loyal customer for a number of years now having discovered Spoke's original “fives” trouser in dark navy blue were my ideal pair of trousers.

Expensive, but worth the money because of the quality feel of the fabric, attention to detail with the flash of orange tape on the inside seam, visible when cuffed, fancy design contrast lining on the pockets and the all button fly. So much so I bought x3 pairs.

So it’s with great disappointment that upon ordering and receiving my 4th pair of fives I discover the design and quality has now radically changed and not for the better!

Gone is the flash of orange on the inside seam, gone is the all button fly, gone is the contrast design pocket lining and, worst of all, the new material is limp, a horrible open weave, giving them a very cheap poor quality feel and fit.

What used to be absolutely worth the money before has become so clearly costed down that it’s become no better than an M&S quality trouser which would be third of the price.

I'm very disappointed and I’ll be returning them for a refund immediately. Please bring back the original design and if you do then I’d gladly buy another x3 more.

2025幎12月19日
自発的なレビュヌ
SPOKE ロゎ

SPOKE からの回答

Hi Paul, thanks for your support over the years and for this feedback. We're gutted to hear that you're not loving your latest pair of Fives.

We felt this style was due an update and after a lot of testing, moved to a Lyocell blend. It's a softer, breathable and more eco-friendly fabric, but we undertand it feels different to the original cotton you loved.

We also now garment-dye our Fives. This gives them a softer hand-feel, though it does mean that the internal linings and details are now a uniform colour and match the outside of the garment.

The move from a button fly to a zip one was made after strong customer demand - so we listened, but we appreciate this was a key detail for fans of the original design.

We really value feedback like this as it helps shape what we do next so thank you again for sharing your thoughts. We do have a 200 day returns policy so we'd be more than happy to take your latest Fives off your hands for a refund.

If you have any other questions, just pop us a line and we'll get back to you with more information. Frohar

5぀星のうち5の評䟡

Great after sales service but plastic

Great after sales service. I’ve been a regular customer in the past. My latest purchase had a fault. (First time this has happened- have always been delighted with quality.) After sales faultless- quick, proactive, considerate. The only downside of Spoke is the environmental impact of the plastic they put into their clothes. Much sales puff on ‘stretch’ but this quickly turns to ‘sag’. A shame, as the cut, colour, design, website, after sales all great.

2025幎11月6日
SPOKE ロゎ

SPOKE からの回答

Thanks so much for taking the time to leave a review!

5぀星のうち1の評䟡

Be careful buying Hackney Cords

Just received a pair of Hackney cords and I have to say that I was very disappointed. The quality is poor and the regular fit (build b) are like clown trousers. I understand that having a pleat on the front makes them looser but these are ridiculous. They arrived and it was as if I’d worn them 10 times already
 very poor

2025幎12月17日
自発的なレビュヌ
SPOKE ロゎ

SPOKE からの回答

Thanks for you're review, though I'm sorry to hear you weren't a fan of our Cord Hackneys. These are a much wider trouser than our usual styles, so it may have been that our Build A in this fit might have been better. I'm also sorry to hear you weren't a fan of the quality on these - we strive to always have good quality garments that last, so it really is disappointing that you're not a fan of these. The good news is you're covered by our returns warranty, so we would be more than happy to get these back for a refund. If you need any help generating a free returns label for this order, just drop us a line at hello@spoke-london.com and we can jump straight on the case for you.

5぀星のうち3の評䟡

Good customer service and policies


Good customer service and policies can’t fault it. After buying a pair of spoke jeans years ago I decided to buy some more. Unfortunately it’s sad to say that the material was a lot thinner, and even inconsistent wait sizing, 30 way too tight and a 31 way too big this time. It’s a shame because this is the main reason I wanted to shop at spoke to avoid all of these issues. I hope they go back to how they were

2025幎12月15日
自発的なレビュヌ
SPOKE ロゎ

SPOKE からの回答

Thanks for your review Jamie, though I'm really sorry to hear you had an inconsistency with this order - sizing is everything to us so it really is gutting when we don't get this right! We also have a variety of styles of our Denim, and some styles are a heavier weight then others (we have 10oz all the way up to 14oz). We're also always on hand to help, and we're always happy to add some extra checks to any pairs being sent out to make sure they're measuring up exactly as expected, drop us a line at hello@spoke-london.com if we can help with anything else - Ellie

5぀星のうち5の評䟡

They didn't actually fit but I have


They didn't actually fit but I have made some great purchases in the past and the jeans are now my go to product

2025幎10月24日
SPOKE ロゎ

SPOKE からの回答

Thanks for your review, we're so glad that you're loving your Jeans, though I'm sorry to hear these didn't fit. Don't forget we have a 200 day returns policy, so we'd be more than happy to get these back for a refund or an exchange if you haven't already! - Ellie

5぀星のうち3の評䟡

High hopes but disappointed

Good and efficient service in dealing with my order.

My Heros on delivery were nicely presented and fit was good, though possibly slightly larger than expected after using the helpful sizing guide.

The feel of the material and functionality was disappointing. Advertised as soft feel with enough stretch to make them an easy wear I found them heavier, stiffer than any previous chinos I've worn over the years.

I'd hoped that wearing and washing them they would "loosen up" and be more comfortable to wear. Unfortunately not and they are now confined to my giving away to charity category.

2025幎12月13日
自発的なレビュヌ
SPOKE ロゎ

SPOKE からの回答

Thanks for your review Nick, though I'm sorry to hear you weren't a fan of these. With the way we deign our SPOKEs, they do soften further and loosen up with wear and washing but this can take some time. We do also offer 200 days for returns, as we know sometimes you really need to wear your strides to get a good feel for them, so we'd still be more than happy to get these back for a refund if you'd like! Just drop us a line at hello@spoke-london.com and we can sort you out a returns label - Ellie

5぀星のうち2の評䟡

I'm sure the trousers will be fine . . . when they arrive . . . .

I'm sure the trousers will be fine . . . . . . when they arrive. In the meantime, on 9th December, I'm still waiting for trousers which were despatched on 2nd December. Unfortunately, Spoke chose to send them using Royal Snail 48 which, without a hint of irony, is described as " . . . a reliable, affordable UK parcel delivery service offering tracking and aiming for delivery in 2 to 3 working days . . . ". Oh dear.

2025幎12月9日
自発的なレビュヌ
SPOKE ロゎ

SPOKE からの回答

Hi Richard, thanks for your review and we’re really sorry that your order took a tad longer than usual to arrive. We’re in a really busy period but we’re doing our best to dispatch orders as quickly as possible. Royal Mail are currently advising that orders can take up to 10 working days to be delivered and we did give our customers a heads up about this at checkout.

We can see that your order left us on December 3rd and it arrived on December 10th. Sorry again for the slight delay and thanks for bearing with us - we hope you love your new SPOKEs! Frohar

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