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SpotOn Fence レビュヌ 

925
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TrustScore 5段階評䟡の4

4.1

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5぀星のうち5の評䟡

I live on a 5 acre plot, bordered by a busy street on one side. My backyard has a small fenced enclosure insufficient for an energetic dog to get enough movement. The Spot0n system allows me to be... もっず芋る

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5぀星のうち5の評䟡

The SpotOn Fence literally changed our lives as a family. We live in a wooded area and our dog can roam freely and stay on our 5 acres without going on our neighbors land. Before getting SpotOn our d... もっず芋る

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5぀星のうち5の評䟡

The collar works well at home in a rural area and I like being able to use it at friends and other places I am frequently. The company responded well when the first collar needed to be replaced. This... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

We bought a large wooded property 3 years ago, made a clearing and a driveway in the property and built a house on the property that is still not reflected on the satellite image making it VERY chal... もっず芋る

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䌁業情報

  1. ペット トレヌナヌ
  2. ・
  3. フェンス斜工請負業者
  4. ペットショップ
  5. ペット甚品店
  6. 電子機噚䌚瀟

圓該䌁業による蚘述

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance. At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data. Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone. Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.

SpotOn’s Five Star Guarantee

Try it. Love it. Or Return it.

Try it. Love it. Or Return it.
SpotOn stands behind its products and has built our five-star guarantee so you can feel confident in your purchase and ensure it works for you. This includes: [90 Days Returns] The lengthiest return policy among competitors! Our goal is to give you and your dog ample time to ensure SpotOn works for you. [Accident Forgiveness] Dogs are dogs and accidents can happen. We offer a one-time, no-questions-asked refurbished warranty repair. If your collar falls off your dog on your property, we can help you locate it remotely. We offer a one-time refurbished replacement if it still can’t be found. [Free Dog Training] Trouble with training? We offer a free 30-minute virtual consultation with a SpotOn-certified trainer. [1 Year Warranty] Covers manufacturing defects. [Support] SpotOn is a recognized Certified Customer Experience Provider by the Customer Service Institute of America and each representative is a Certified Customer Experience Professional. Support is available 7 days a week by phone, live web chat, email, and more.

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4.1

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TrustScore 5段階評䟡の4

925件のレビュヌ

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4.1

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5぀星のうち3の評䟡

We’ve had some ups and downs with the


We’ve had some ups and downs with the collar. We live in a rural community and seem to have frequent “connection problems”. In general, it is simple to make a fence, change a fence and modify the collar settings. The actual collar is pretty stiff and a bit of a challenge to get on the dog.

2026幎6月19日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Thank you for your honest review of the SpotOn collar. We would be happy to help troubleshoot and answer any questions or concerns you may have. Reach out to us at support@spotonfence.com or call 603-488-1504 Monday through Friday from 8 am to 5 pm EST.

5぀星のうち5の評䟡

I was very skeptical if these collars


I was very skeptical if these collars would really work. I have 2 German Short-hair pointers and both are unique in their willingness to follow rules. I have owned shock collars for years and used them while hunting with success but didn't believe they would respect the boundaries. I worked with both of them independently to go through the training and to my amazement, they have respected teh boundaries and I have continued to give them more freedom/space to roam. As I have expanded the boundary, I take them around and try to help them understand but as soon as the collar beeps, they respect the boundary. I would recommend the collars to anyone who is wanting to give their dogs adequate space with property. My only issue has been when I let them back in the house, the collar may lose GPS signals in the house and then it is a bad outcome. Just make sure to remove them when we let the dogs back in the house.

2026幎8月21日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Thank you for sharing your story and providing a review of the SpotOn collar.

5぀星のうち5の評䟡

We have two GSP's and spot on has been


We have two GSP's and spot on has been excellent for our dogs. They have learned their area and do not go outside of the defined zones. Its a comfort to know they will not leave our property. Well worth the expense. Spot on has eliminated the need for a physical property perimeter fence.

2026幎7月9日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Appreciate your review and thank you for your kind feedback!

5぀星のうち5の評䟡

The warranty team was very efficient

The warranty team was very efficient. They got my photos,made a decision, and got my replacement collar shipped. Spoton has been Great. My dogs run and explore on our property. They love it. We remove their collars indoors due them randomly alerting. We have a metal roof and GPS interference is understandable. Thanks

2026幎7月9日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Thank you for posting your review! Glad to hear your dogs are getting more freedom to explore your property.

5぀星のうち5の評䟡

I'm not one to write reviews but this


I'm not one to write reviews but this collar has been so good. Our dog stays in our unfenced yard when before he'd wander all over. I held out buying this for a while because it seemed too expensive. But it's been worth it. Five stars, full stop.

2026幎7月9日
SpotOn Fence ロゎ

SpotOn Fence からの回答

We know that GPS fencing is an investment, so this feedback means a lot (especially from someone who doesn't often write reviews). Thank you, again!

5぀星のうち1の評䟡

It randomly goes off in a safe zone or


It randomly goes off in a safe zone or inside the fence away from the wandering. It's torturing my dog and our two other dogs because they know what the beeping means. I've reached out about returning it. I have not heard back from anybody. Very disappointed!

2026幎7月8日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Hello Heather - Sorry to hear you're not having a positive experience with SpotOn. I can see that you reached out to our team on Aug 13 2026 at 10:15 AM and one of our reps responded that same day to offer assistance and asked for some dates and times you are available to troubleshoot. I'll re-send the message so it's at the top of your inbox.

5぀星のうち4の評䟡

Only had one anomaly with the collar


Only had one anomaly with the collar sending a mild shock when he was well within the fence. Outside of that it has worked very well. My dog, Tater is on a smaller size at about 23 lbs and collar is rather large on him but I think it’s a necessary evil for it to work as well as it does.

2026幎7月9日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Thank you for sharing your experience! We're thrilled to hear that your experience has been mostly positive (save the one anomaly) and hope that you and Tater continue to enjoy SpotOn.

5぀星のうち2の評䟡

I had higher hopes

I had higher hopes. For the price I expected more. I will say it does a fair job with preventing escapes. My first impression was that the collar is very bulky and stiff, it can be a challenge to put it on a wiggly dog. The tracking is sub par, very delayed. The battery barely lasts 10 hours. If I had know before hand I likely would not have purchased these collars. Halo collar was much better as far as tracking and battery life.* In response to your reply, the initial review said someone would reach out to me concerning my review. That never happened. You were however very fast to reply to this review.

2026幎7月8日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Hello Tara - So sorry that you're not having a positive experience so far. It looks like you ordered the collar about 2 months ago and haven't touched base with our support team. We definitely recommend reaching out (support@spotonfence.com or toll-free at 1.833.952.1960) to explore solutions to the cellular delays and low battery runtime that you're reporting. I'll give them a heads up that you may reach out!

5぀星のうち2の評䟡

I purchased a second hand nova collar


I purchased a second hand nova collar off of eBay, and the battery life was abysmal, with no additional features / tracking / etc, I got maybe 10 hours. The nova collar is a relatively new release, so the battery can't be that old.

While it is always possible the battery was defective or mistreated by the original owner (though I doubt the latter), the product is so new that I was surprised how far off the stated battery life was from what they advertise (34+ hours! not even close). I reached out to support who checked and saw that I was not the original owner of the collar, and they declined to assist even though the item is so new, because their stated warranty is non-transferable.

If you had confidence in your product, transferring the warranty wouldn't be a problem. But the overall support experience was very latent and delayed responses over weeks of time, even before they knew that I wasn't the original purchaser. Overall, just a poor experience with their support team, and an unusable product due to the horrible battery life.

2026幎8月4日
自発的なレビュヌ
SpotOn Fence ロゎ

SpotOn Fence からの回答

Thank you for sharing your experience. We understand why receiving 10 hours of battery runtime is frustrating. That is well below the expected performance and is not the typical experience. We are also sorry that our team's response was delayed. You deserved a timely and clear explanation and we'll take this as an opportunity to do better.

We do want to provide some context around our warranty. SpotOn’s one-year limited warranty applies to the original purchaser and, as is common with consumer electronics, does not transfer through a private sale on a third-party marketplace. The original purchaser had access to SpotOn’s applicable return and warranty protections before the collar was resold, but those protections do not transfer to a subsequent owner.

This policy is not a reflection of our confidence in Nova or our commitment to customers. We stand behind direct purchases with a 90-day return period, a one-year warranty that includes accident forgiveness, and complimentary training and technical setup support.

We appreciate you bringing this to our attention and hope this context helps clarify both our warranty and the level of support SpotOn strives to provide.

5぀星のうち5の評䟡

It took a while to get started

It took a while to get started. The first collar was not working correctly. My husband finally called your company for help, and you immediately sent a new one. Then my husband had some difficulty setting up the boundaries, since we are in the woods of Maine. Finally got it working, and it has been wonderful! Poppy stays on the property, and has been enjoying the summer on the lake without being tied up. We have 3 1/2 acres but didn’t need to include all of the land for her. But plenty enough for her to wander and enjoy the water as well without the danger of leaving the property for the dangerous Rt. 1 about 1/2 mile away. Poppy is a 4 year old St. Berdoodle. We also have an 8 year old Clumber Spaniel, Tucker, but he more or less stays around, though he will follow Poppy if she leaves the property. But we don’t have to worry about that anymore.

This is our summer home. We have an invisible fence back in North Carolina. So it was pretty easy getting Poppy to understand your Spot On. Took a day.

2026幎7月7日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Thrilled to hear that you, Poppy, and Tucker are enjoying your SpotOn experience! Hope you enjoy the rest of your summer in Maine!

5぀星のうち4の評䟡

I have no complaints other than i wish


I have no complaints other than i wish I would’ve realized that my metal roofing would prevent the collars accuracy. My pups have gotten corrected while laying on my porch :(
I should have thought about that, that’s my bad. Itd be cool if the wifi could take over when theyre under the roof.

2026幎6月11日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Thanks for sharing your experience. All GPS devices struggle with metal roofs. If you haven't already, we recommend setting up a Home Zone to help you get the best experience. I'll include a link below to a help article, and you can email support@spotonfence.com or 1.833.952.1960 if you'd like more support from our team.

https://spotoncollar.freshdesk.com/support/solutions/articles/47001241326-intro-to-home-zones

5぀星のうち1の評䟡

Every single day this stupid collar


Every single day this stupid collar alerts that my dog has left the fence when he’s inside the house and not even close to the fence line. Sometimes this happens multiple times a day. Biggest waste of $1000 I’ve ever spent. Don’t buy this
go with a competitor like Hero.

In respond to SpotOn’s reply - I Do Have a Home Zone Set Up. IT STILL ALERTS EVERY SINGLE DAY THAT THE DOG LEFT THE FENCE WHILE HES INSIDE THE HOME ZONE.

2026幎7月5日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Hello Chelsea - If you have not already, we recommend setting up a Home Zone within the app: https://spotoncollar.freshdesk.com/support/solutions/articles/47001241326-intro-to-home-zones

All GPS devices experience interference when indoors. Adding a Home Zone is how SpotOn helps ensure accuracy within your house. Other competitors address this by physically placing beacons around the home.

5぀星のうち4の評䟡

Everything great

Everything great. Our Golden learned quickly and stays home so far.
Only issue is with charging. The first collar was almost impossible to get to start charging as had to fiddle with the puck and took 15-20 mins to finally hit the spot to start the charge. You sent a new puck but was no better so then sent a whole new collar. It is better but still takes several try’s to hit the exact spot to start the charge? Other than this issue the collar is great.

2026幎7月7日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Thank you for your review of the SpotOn collar. We are sorry to hear you are still experiencing charging issues even after receiving a replacment collar. We would be happy to continue working with you to ensure this issue is resolved. Please reach out to the support team when you are available.

5぀星のうち5の評䟡

EXCELLENT product

This is an excellent product. We started with a similar product but were told that "we might be in the 1% of the country where this doesn't work." Sent it back for the SpotOn and have had a 100% success rate, and the dog knows exactly what the rules are and learned them in under a week. Great job.

2026幎6月15日
SpotOn Fence ロゎ

SpotOn Fence からの回答

Thrilled that you're having a positive experience with SpotOn! Thanks for taking times to share your experience - it means a lot!

5぀星のうち1の評䟡

No response from customer service on a


No response from customer service on a ripped collar

2026幎6月16日
SpotOn Fence ロゎ

SpotOn Fence からの回答

We’re sorry to hear about the damage to your collar and that you didn’t receive a response from our customer service team. That’s certainly not the experience we want for our customers.

We’d really appreciate the opportunity to look into this and make it right. We haven’t been able to locate an account or support case associated with this review, so we’d ask that you reach out to us at support@spotonfence.com or 603-488-1504 Monday- Friday from 8 am to 5 pm and Saturdays from 8 am to 12 p.m. EST so we can identify your account and review the issue with you.

Our collars are covered by a one-year warranty, which also includes a one-time accident-forgiveness replacement for eligible damaged collars. We’d be happy to take a closer look at what happened and determine the best solution.

5぀星のうち5の評䟡

Hank the Hound Dog

My experience with SpotOn has been amazingly wonderful! I have a hound, Hank, who loves to run and hunt....only problem is he will end up 5 miles down the road. SpotOn has allowed us to let him run and hunt within safe, close to home boundries. We are amazed with SpotOn! Thanks=-)

2026幎7月6日
SpotOn Fence ロゎ

SpotOn Fence からの回答

We are so happy to hear that Hank has the freedom to roam while also giving you peace of mind that he is safely contained within his boundary. Thank you for being a customer and for providing a review. We are here for you if you need any assistance.

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