Spree TV レビュー 50

TrustScore 5段階評価の4

4.0

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I paid for an item on the 18th of November that was supposed to be with me within 4days.On the 9th of November I sent in a poor review as I couldn’t find out anything about my purchase.Within hours I... もっと見る

企業が回答しました

5つ星のうち5の評価

Very happy with the purchase of the Bullseye Pro Cordless Tyre Inflator from Spree TV. It arrived next day as promised and does exactly what it’s supposed to do as in the tv advertisement. I’d quite h... もっと見る

企業が回答しました

5つ星のうち5の評価

Smooth transaction from start to finish, thank you. Good communication, house number had been omitted from delivery address , but driver phoned to ask it, and delivery went to plan. Have used hose,... もっと見る

企業が回答しました

5つ星のうち1の評価

Disappointing you go to all the trouble of ordering then few days later email sent which says order cancelled insufficient stock and money to be refunded. Would have thought they should know if suffi... もっと見る

企業が回答しました


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4.0

ほぼ満足

TrustScore 5段階評価の4

50件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 90%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち1の評価

Very poor customer service

Trying to return an item under their 30 day money back guarantee but cannot get a response on their customer service email. Tried to call their 24/7 hotline and the number is not recognised.

Very poor customer service .

2026年1月19日
5つ星のうち5の評価

Great product

Great product, works very well and easy to clean.

2025年12月29日
Spree TV ロゴ

Spree TV からの回答

We're delighted you are enjoying your product! Thank you for the feedback.

5つ星のうち5の評価

Very pleased

Very pleased, I have always got a standby if I run out of milk always got nuts in my cupboard.

2025年12月29日
Spree TV ロゴ

Spree TV からの回答

It's a fantastic product isn't it! So pleased you are enjoying your NutSmart. Thank you for the kind feedback :-)

5つ星のうち2の評価

It took over a month to arrive and not…

It took over a month to arrive and not the 3-5 days as promised. However, I received a phone call apologising and giving a small refund for the trouble. It still did not arrive on the new date promised. I did eventually receive my order which is good.

2025年12月12日
Spree TV ロゴ

Spree TV からの回答

We send our apologies once more for the manufacturer shipping delay with your item. Unfortunately this was out of our control, but do appreciate your frustration. Thank you for the feedback.

5つ星のうち5の評価

Great del

Great del just what i wanted..........

2025年12月4日
自発的なレビュー
Spree TV ロゴ

Spree TV からの回答

Thank you for the feedback Graeme! Enjoy your product.

5つ星のうち1の評価

No comment.

2025年12月12日
Spree TV ロゴ

Spree TV からの回答

We will be in touch to understand more about how we can improve our service. Kind regards, Spree TV team

5つ星のうち5の評価

Excellent communication from spree

Excellent communication from spree. Delivered with in notification time. Not used nut milk makers as they are Christmas presents.

2025年12月12日
Spree TV ロゴ

Spree TV からの回答

Thank you so much for your kind feedback Suzanne! We hope your gifts go down well. We love NutSmart!

5つ星のうち1の評価

Very first time I used the site and…

Very first time I used the site and was very disappointed won't recommend it to nobody.still waiting for items i ordered on the 28th of November. Got tricked into signing up for rubbish and got debited for it even though I am still waiting for the order I made in the first place.

2025年11月28日
自発的なレビュー
Spree TV ロゴ

Spree TV からの回答

Thank you for your feedback, and please accept our sincere apologies for your experience. We understand how frustrating this has been. A major shipping delay has affected this particular item, and we have been working to contact all impacted customers.

Our Customer Service Manager will be reaching out to you today with an update. We truly appreciate your patience and the opportunity to make this right.

5つ星のうち5の評価

Impressed!

Smooth experience start to finish! Fantastic service. Great product.

2025年12月7日
自発的なレビュー
Spree TV ロゴ

Spree TV からの回答

Thank you so much for the kind feedback! :-)

5つ星のうち5の評価

I paid for an item on the 18th of…

I paid for an item on the 18th of November that was supposed to be with me within 4days.On the 9th of November I sent in a poor review as I couldn’t find out anything about my purchase.Within hours I was contacted,they had run out is stock. I was supposed have been sent an email to tell me but the system failed to send it.Jo in customer services was very apologetic and informed me that new stock was due and would get my purchase by Tuesday,in light of this experience I now give Spree TV a 5 review.

2025年12月9日
自発的なレビュー
Spree TV ロゴ

Spree TV からの回答

UPDATED RESPONSE - Dear Mr Morris, thank you for your patience and understanding with the delay, and your kind review. We are sure you will be delighted with your product when it arrives early next week!

Dear Mr Morris, please accept our sincere apologies for the delay with your order. Unfortunately there was a shipping delay with your product, which you should have received an email notification about over a week ago. Regardless, we appreciate your frustration and our Customer Service Manager will contact you tomorrow with an update. Thank you and once again, our apologies.

5つ星のうち4の評価

Bad experience but they eventually tried to sort it...

UPDATED REVIEW: Spree tv have now contacted me and tried to resolve the issue.. although this only happened after I left this review and did a chargeback on my credit card company. I am not 100% convinced it would have happened otherwise. However they have tried to rectify the issue and get in contact with me. In fairness this is good customer service. I have left the written review the same so other customers can see what happened as it is an honest experience but I have changed my star rating as that is only fair as they tried to sort the problem.

WARNING.. DO NOT USE THIS WEBSITE! My experience has been awful..My Item has not arrived and there is absolutely no way to get hold of anyone to resolve the issue.. Firstly they use the shop app as the only method of tracking so I have no idea what courier it has been sent with (if at all) and no number to follow up with.. The shop app does not update and has no useful information at all..

My item was supposed to have been delivered over a week ago. I have emailed twice with no reply and was on hold for over 45 mins to speak to someone on the phone and got cut off... I have now had to raise a dispute with my credit card company and they are investigating to get the money back.. Based on my experience.. AVOID like the plague!

2025年11月25日
自発的なレビュー
Spree TV ロゴ

Spree TV からの回答

UPDATE: Thank you for giving us the opportunity to make this right, and for your understanding. We greatly appreciate your updated review. If we can be of any further assistance, please do not hesitate to get in touch.
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We're very sorry to hear of your experience. So that we can assist you immediately, please provide more information on your order via the private message sent from Trust Pilot as we don't have your name or contact details. Alternatively, please email customercare@spree.tv or call 0333 041 1130 so that we can investigate this for you as a priority. Thank you.

5つ星のうち3の評価

I like the nut blender

I like the nut blender, it's working perfectly. The only issue is that the filter is somehow small.

2025年10月27日
Spree TV ロゴ

Spree TV からの回答

Thanks so much for your feedback. We’re really glad to hear you’re enjoying your NutSmart. We appreciate your comment about the filter size — our team is always looking at ways to improve, and your input helps us do that. Thanks again!

5つ星のうち2の評価

Unhappy

Order was placed for 2 items, but only one received. Contacted Spree customer service who are going to contact seller. Still waiting information on when 2nd item will be delivered.

2025年11月3日
Spree TV ロゴ

Spree TV からの回答

We're very sorry to hear that this hasn't been resolved quickly for you. This has been escalated to our Customer Service Manager who will be in touch today.

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