J ai reçu une selle sqlab en cadeau l assise s est affaissée et la structure carbone penché d un côté de 5mm Malgré les échanges avec le sav n ayant pas la facture je ne suis pas satisfait car aucun... もっと見る
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SQLab promptly sent me their measuring tool to determine the recommended saddle width, free of charge. After trying over a dozen saddles that were either too soft (produced numbness in my package) or... もっと見る
企業が回答しました
Top Produkte! Top Service! Habe Griffe und einen Sattel - Komfort 5/5 Habe zuerst Griffe und danach einen Sattel bestellt; bequem, robust und schick ;) Ich hatte ein Problem gehabt, mit dem Sat... もっと見る
企業が回答しました
I bought the SQ Lab 610 infinergy for my Salsa Fargo, and it's so comfortable. I just did a 3 hour ride yesterday on forest roads, and I swear it got more comfortable as the ride went on. I g... もっと見る
企業が回答しました
企業情報
当該企業による記述
SQlab is your expert for ergonomic bicycle components and accessories like bike saddle, grips, handlebars and stems. SQlab has specialised in the three contact points of the bike (Hands - Pelvis - Feet). A bicycle saddle must not only fit perfectly to both the male and female anatomy, but also correctly spread the body weight from a medical point of view. The grips must prevent numb fingers, must be easily and securely assembled and be a good fit for the hand. In particular our saddles, and our fitting process, which determines the perfect saddle width, have made us the most successful saddle manufacturer in tests of bicycle magazines. You will not only find the perfect saddle, grip, bars and other components here, but also many tips and tricks around ergonomics and how to correctly fit and adjust the SQlab-products for the three contact points. You can purchase our products at your local authorised dealer or here in our online shop. However, we highly recommend the purchase through your local authorised dealer as the face-to-face advice and particularly the sitbone measurement is a service only your brick and mortar authorised dealer can provide.
連絡先
1 Northshore Dr. SE, WA 98672, White Salmon, 米国
- +1 (509) 542-6606
- shop@sqlab-usa.com
- sqlab-usa.com
4.4
優良
602件のレビュー
レビュー依頼の記録がありません
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ネガティブなレビューの 66％に回答しています
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この企業のTrustpilot 利用方法
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Good customer support answering my…
Good customer support answering my questions and making recommendations. Also easy return policy. The seats are exceptional.
2024年4月12日
SQlab USA からの回答
Thanks for the kind review, Mike. We hope you find a product that works for you!
Awesome!The help they gave me with an issue…
The help they gave me with an issue from the post office and their delivery. The post office lost my part and they sent me a new one free of charge.
2024年4月19日
SQlab USA からの回答
Hi Stephen, thanks for your patience and understanding as we worked out the shipping issue. We are happy that you eventually received your product. Enjoy!
I've tried...oh...9000 seats
I've tried...oh...9000 seats. Expensive ones. Leather ones. Overly cushioned ones. Bouncy ones, stiff ones. You name it. But my razor sharp sit bones defied them all. Finally. FINALLY. A seat I can sit on! If you have, like me, sit bones you could murder people with, look into SQLabs.
2024年4月15日
SQlab USA からの回答
This sounds like a success! We are happy to hear you found a saddle that worked for you. Thanks for the great review, Lawrence. Enjoy the comfy ride!
SQlab USA からの回答
Thanks for the kind review, Kyle! We are happy you are stoked you are happy with your new grips. Keep those wheels spinning!
SQlab USA からの回答
Yahoo! So great to hear, Myles. Thanks for giving our handlebars a try and happy you are enjoying them. Ride on!
I very much enjoy the product
I very much enjoy the product. It was a very good experience. My only reason for a four star review and not five is that I wished I had received the seat sooner!!! I was anxious and excited to get it. Thank you.
2024年4月5日
SQlab USA からの回答
We are equally excited for you to enjoy your new saddle! Glad you like the new ride. Thanks for taking the time to write us a review, Matthew!
Prompt delivery; great product
Prompt delivery; test kit worked great. We have ordered a saddle from our local dealer.
2024年4月3日
SQlab USA からの回答
Thanks for the kind review, Kevin! We appreciate you supporting local business and glad we could help you determine the correct saddle size with our measure at home kit! Ride on!
Great saddle, great staff
I received great help from the staff in deciding which saddle to buy. Coming from a gel saddle, the new saddle seemed very hard at first but after two rides it's very comfortable. All of the genital numbness I had with the previous saddle disappeared immediately.
2024年4月1日
SQlab USA からの回答
Thanks for the kind review, Bob! I am happy we were able to work with you to find a new saddle that solved you issues! Wishing you many more comfortable rides!
Quick shipping
In looking for a pain free saddle it was recommended I look at SQlab. In doing so I came across the free “Measure me” set. They sent it out really fast. With it and the website information I was able to quickly decide on which saddle to purchase.
2024年4月1日
SQlab USA からの回答
Thanks for using out measure at home kit! We are glad it helped you determine which saddle to purchase! Ride on!
Referred here by reddit users
Referred here by reddit users. Sq has excellent customer service who helped me with saddle knowledge. They first sent me the free measuring kit. Worked great!
Update: I got the Wardy special edition colorway... Saddle makes my rides SOOOO much better. No more numbness in my private areas due to mis-sized saddle. Sizing tool worked perfectly.
Between new saddle and going clipless, I've shaved 20 minutes off my 15 mile loop!
2024年3月22日
SQlab USA からの回答
I am so happy you came across our product! Sounds like you were able to effectively use our resources to determine a saddle for you! Enjoy the ride!
No more pain in the butt!
The instructions of measuring the width of your seat and the ability to choose the correct seat for your riding style was very helpful for me.
2024年3月26日
SQlab USA からの回答
Thank you, John! We are happy to hear the measure at home kit worked as intended! We hope you enjoy a more comfortable ride!
Excellent customer service .
Quick replies were helpful & appreciated when I asked new product questions . I like my new saddle . Im still getting used to it & would like to talk to tech about saddle tilt & bum placement . The only reason I gave a 4 instead of a 5 is the need to have communication with the design team to adjust my seat the way it was intended to be used . Thanks
2024年3月25日
SQlab USA からの回答
Thanks, Kirk! We do have a manual with suggested adjustments. If you would like to receive a copy please email us at customerservice-b2c@boards-and-more.us. We also recommend speaking with a local dealer or bike fitter for specific individual adjustments to ensure the best fit! They are the best in the business!
The free self assessment kit is very…
The free self assessment kit is very generous. Thx for offering that.
2024年3月15日
SQlab USA からの回答
You're welcome, Colin! We love hearing folks use our kit to determine the best fit for them! Thanks for your interest in our products!
SQlab USA からの回答
Thanks for the kind review, Kurt! I am glad we have you covered! Enjoy your new handlebars!
Great experience
Great experience! Sizing kit arrived, was easy to use, and quickly gave me my size. Once I ordered, shipping was quick! I've been loving the new saddle. Super comfortable and seems to be durable!
2024年3月21日
SQlab USA からの回答
Thanks for the detailed and kind review Gary! WE are glad to hear the measure at home kit helped you correctly determine your saddle size! Keep riding on!
SQlab USA からの回答
We appreciate your support Douglas! Happy you are enjoying your new saddle! Wishing you comfortable rides!
Delivery was delayed
Delivery was delayed. But eventually got the item and its great. No more numbness and pain. Don't think about saddle when I'm riding now.
2024年3月9日
SQlab USA からの回答
Hello James! Thank you for the review. I am glad you got your saddle and have been experiencing less discomfort! Enjoy the trails!
Custom seat makes the ride a lot more comfortable
Received "measure me" to assure the seat would fit me.
2024年3月14日
SQlab USA からの回答
Thanks for taking the time to order and use our FREE measure at home kit to ensure you get the right saddle! Your interest in our product means a lot! Ride on!
Great company great products great…
Great company great products great prices fast shipping love it !!!
2024年3月12日
SQlab USA からの回答
Hi Ron! Thanks for the kind review and support! Happy trails!
SQlab USA からの回答
We are so happy to hear that you are enjoying your new saddle! Thanks you for the feedback, we do acknowledge that we had some shipping delays and appreciate your patience as we got to your saddle shipped out. Keep enjoying the ride!
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