SRSLY HEALTH レビュー 

SRSLY HEALTH からの回答

2026年5月21日

Hi Sheila,

Thank you for your honest feedback! We appreciate you mentioning the subscription, and we understand how easy it can be to miss during checkout. We've taken this feedback on board to make the Subscribe & Save option more visible, so it wouldn't be so easy to miss next time.

We're glad to hear you enjoyed the rolls, even if the bread wasn't quite to your taste. A lot of customers do prefer it toasted, so it's helpful to hear your thoughts on that too!

Thanks again for giving us a try and for taking the time to leave such a lovely review.

SRSLY HEALTH からの回答

2026年5月22日

Hi Josh,

Thank you for taking the time to leave your feedback, and we're really sorry for the frustration this caused!

While we couldn't find any previous correspondence from you, we've reached out to you directly to help find a solution and make things right for you, and we'd love to hear back from you so we can ensure everything is fully resolved to your satisfaction.

Thanks again for your comments, and we hope we can improve your experience moving forward.

SRSLY HEALTH からの回答

2026年5月21日

Hi Frances,

Thank you for the lovely feedback. We're really glad you're enjoying the bread and pizzas, and that the low-carb options are working well for you!

We completely understand your point about postage and appreciate your honesty. We'd love to make the products more accessible in the future, and feedback like this is really valuable to us. Thanks again for taking the time to leave a review!

SRSLY HEALTH からの回答

2026年5月20日

Hi Amanda,

Thank you for the kind review, and we sincerely appreciate your continued support! We're glad that you had a great experience with our support team as well. Thanks for being a legend!

SRSLY HEALTH からの回答

2026年5月22日

Hi Karen,

Thank you for your feedback and for letting us know your thoughts on the products.

We're sorry to hear about the issues with availability and the condition of the pizzas and bread on arrival. That’s not the experience we want for our customers, and we understand how disappointing that must be.

We've reached out to you directly, as we'd really like to hear back and work with you to improve your experience going forward, as it's absolutely important for us that you receive your orders in good condition. We look forward to hearing back from you!

SRSLY HEALTH からの回答

2026年5月18日

Hi George,

Thank you for the lovely review, and we're very happy to hear that you've had a great overall experience with us! It means a lot to us that you've taken the time to leave your feedback. Thanks for being part of our low-carb community.

SRSLY HEALTH からの回答

2026年5月11日

Hi Stacey,

Thank you for the kind review! We're glad that you're satisfied with the delivery and the quality of the bread. We appreciate that you took the time to leave this feedback!

SRSLY HEALTH からの回答

2026年5月11日

Hi Jonathan,

Thank you for your honest review! We're glad to hear you're enjoying the products and that you'll be ordering again, but we completely understand the frustrations you've raised around delivery, emails, subscriptions, and stock.

We've reached out to you directly to help improve your experience, including an alternative courier option for future orders and taking on board your feedback, and we'd love to hear back from you.

Thank you for taking the time to leave your feedback and giving us a chance to improve.

SRSLY HEALTH からの回答

2026年5月5日

Hi Stanley,

Thank you for taking the time to leave your feedback, and we're happy to hear that you've been enjoying the bread and finding it a nice addition to your low-carb diet.

We're really sorry that you've been having trouble with your weekly subscription! Unfortunately, we couldn't find you in our records, but we'd be sincerely appreciative if you could reach out to our support or provide more information in your review so we can make this right for you.

Thank you very much your review, and we hope to hear from you.

SRSLY HEALTH からの回答

2026年4月29日

Hi Diane,

We love hearing this, thank you for the kind words! It’s brilliant to know you enjoyed the bundle and the extras, and even better that you're already planning your next order.

Thanks as well for mentioning the loaf and fruit loaf size. Feedback like that is always useful, and we're glad it didn’t take away from the overall experience.

SRSLY HEALTH からの回答

2026年4月27日

Hi Louise,

Thank you for the kind words, it really means a lot to us, and we're glad that you're happy with the bread and service.

SRSLY HEALTH からの回答

2026年4月27日

Hi Alan,

Thank you for the feedback! We are really glad to hear you're enjoying the products and that delivery has been reliable.

We understand the frustration around items being out of stock without clear restock times. That's something we're working on improving, as we know how important it is to plan orders. We appreciate you highlighting it!

SRSLY HEALTH からの回答

2026年4月23日

Hi Louisa,

Thank you for taking the time to leave this review, and we're so happy to hear that you had a great experience with our team! It's great to know that our low-carb food can help you enjoy bread again without glucose spikes. Thanks for being a part of our community!

SRSLY HEALTH からの回答

2026年4月20日

Hi Ray,

Thank you for your honest feedback! We're really pleased to hear the bread has been helping with your diabetes, and we appreciate your understanding around the pricing.

We also hear your concerns about the subscription setup. It's designed to be optional, with both one-time purchase and Subscribe & Save available at checkout, but we understand how it can feel if you prefer to order as and when you need. Your feedback on this is really valuable and will be taken on board.

Thanks again for your kind words and for sharing your thoughts!

SRSLY HEALTH からの回答

2026年4月14日

Hi Andrew,

Thank you for the lovely feedback. We're really glad you enjoyed the seeded loaf and that the hot cross buns were a hit too. Thanks for being a low-carb legend!

SRSLY HEALTH からの回答

2026年4月14日

Hi Verdon,

Thank you for such a detailed and kind review! It's great to hear you've been enjoying the range as part of your low-carb routine, and that things like delivery, communication, and the loyalty program have been working well for you.

We really appreciate you highlighting the areas that could be improved. The feedback on the toasted bread, packaging, and managing subscriptions on mobile is all very helpful and will be shared with the team. These are exactly the kinds of insights that help us refine both the products and the overall experience!

If you ever need a hand with your subscription or placing a one-off order alongside it, our customer service team will be more than happy to help. Thanks again for taking the time to share your thoughts!

SRSLY HEALTH からの回答

2026年4月9日

Hi Dawn,

Thank you for the kind words, and we're so happy that you're satisfied with the delivery and customer service. Thanks for being a low-carb legend!

SRSLY HEALTH からの回答

2026年4月9日

Hi there,

Thank you so much for the kind recommendation, and we truly appreciate that you took the time to leave this review. We're glad that you're enjoying the bread and that you've had a great experience overall!

SRSLY HEALTH からの回答

2026年4月7日

Hi Kasia,

Thank you so much for the lovely review! We're so glad we could get the delivery issue sorted quickly for you, and it's great to hear you've had a positive experience with both delivery and customer service.

It's fantastic to hear your thoughts on the taste and size of the bread and rolls. Really pleased they've been hitting the mark for you! Thanks for taking the time to share your feedback.

SRSLY HEALTH からの回答

2026年4月3日

Hi Nina,

That's awesome, we're so happy that you're enjoying our bread and our new food-to-go products! We totally hear you on low-carb crackers, and that's something we'll definitely be looking into for the future.