I have a monthly subscription for bread. Always comes on time, no problems whatsoever & its the best low carb bread I've ever tasted ( after trying many ) extremely happy 😊
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I would have given the review 5 stars as I think the bread, rolls and pizza bases are tasty and satisfying. You don’t feel deprived and can have “normal” sandwich or snack, but I found the website no... もっと見る
Amazing ! I am a monthly subscriber and as a Type 2 diabetic I would find it impossible to control my glucose without the Seriously Low Carb company. All products are wonderful, I air fry half a cut u... もっと見る
企業が回答しました
I was recently diagnosed with diabetes type 2 and was struggling with food options. Seriously Low Carb has proved to be an absolute life saver allowing me to still eat the food I enjoy without sp... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
連絡先
4.5
優良
1341件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
SRSLY HEALTH からの回答
Hi Robin,
Thank you very much for the kind words, it means a lot to us that you've had a great experience overall!
Excellent quality.
Being type 2 diabetic i have just ordered my 3rd bundle and this bread helps me control my carbs with ease. So pleased I found this site.
2026年4月1日
自発的なレビュー
SRSLY HEALTH からの回答
Hi SW,
Thank you for the great review. We'e really pleased to hear you're on your third bundle already and that the bread is helping you manage your carbs more easily. We really appreciate your support and your taking the time to share this!
Great product
Great product. Good customer service and carefull delivery of bread.
2026年3月31日
自発的なレビュー
SRSLY HEALTH からの回答
Hi Sue,
Thank you so much for the kind words! It means a lot to us that you're happy with the experience overall, and we appreciate that you took the time to leave this review.
recently diagnosed diabetic
recently diagnosed diabetic, so exploring lots of options. Superb customer service, and the products that I have tried so far have been excellent. It is expensive, but so are all products of this nature. And they are very friendly people to deal with, which makes a huge difference.
2026年3月30日
自発的なレビュー
SRSLY HEALTH からの回答
Hi Louise,
Thank you for sharing your experience. We're really glad you've had a positive start with the products, especially at a time when you're exploring new options.
It's great to hear the team has been helpful and that you've found the products to be excellent so far. We understand your point on pricing and really appreciate your understanding there.
Thanks again for your kind words, it means a lot to us!
Dont waste your money
This is an example of a good product being let down by poor customer service, delivery, and logistics.
I have repeatedly paid extra for Royal Mail next-day delivery, yet my orders are consistently sent via Evri instead. As a result, deliveries arrive 5–7 days later, often with only a few days left before the expiration date. In some cases, the expiration date isn’t even printed on the food, and I’ve been told via email that this is because it is “too labour intensive.”
That’s assuming the order arrives in good condition at all. I’ve had deliveries go missing entirely, and others arrive badly damaged, boxes crushed as if they’ve been kicked around.
At this point, I’ve given up. It’s a real shame, because the product itself does what it promises. Unfortunately, you can’t rely on receiving it on time or in a condition that makes it usable within the intended timeframe.
2026年3月25日
自発的なレビュー
SRSLY HEALTH からの回答
Hi Douglas,
Thanks for your feedback! We're really sorry to hear about your experience, as this is not the standard we aim to provide.
We're very glad we had the chance to speak with you directly and go through everything over the phone, and that you gave us the opportunity to make things right.
A replacement with Royal Mail was arranged, and we're glad that it reached you in good condition! We hope your recent experience reflects the level of service we're aiming to deliver. If there's ever anything further you need, please don't hesitate to reach out. Our team will always be at your service.
These allow me to join in with the family minus the high carbs
These are a go to seasonal treat for me. As always they allow me to join in with the family without high carbs. Thank you SRSLY HEALLTH.
2026年3月19日
SRSLY HEALTH からの回答
Hi Ian,
Thank you for the lovely review! We're really glad the products help you join in with family moments without the high carbs; that's exactly what we aim for.
It's great to hear they've become a go-to seasonal treat for you. Thanks for being a part of our low-carb community!
SRSLY HEALTH からの回答
Hi Kenneth,
That's awesome, we're glad that we're always able to deliver a timely and delicious experience for you! Thank you for the kind review.
Been eating their bread for over a year…
Been eating their bread for over a year now & nothing to complain about. Great eating keto making it possible to still have a pizza & a great sandwich.
2026年3月17日
自発的なレビュー
SRSLY HEALTH からの回答
Hi Vicky,
Thank you very much for the kind review, and we're delighted to hear that you've been enjoying our bread and pizza for over a year now!
We're truly grateful for your continued support. Thanks for being part of our low-carb community.
Great products, great customer service. Highly recommend!
I've been buying from Seriously Low Carb for some time. Their products are great. My regular buy is the low carb bread.
Their customer service is outstanding. When there have been the odd issue with delivery or clitches on the website, they have always got in contact and sorted it out straight away.
I really admire their passion for their business and their customers. I highly recommend Seriously Low Carb. It's a heartwarming to deal with an honest and caring company.
2026年3月23日
自発的なレビュー
SRSLY HEALTH からの回答
Hi Michelle,
Thank you so much for this, it really means a lot to us! It's great to hear you've been with us for a while and that the bread has become a regular go-to.
We're really glad the team has been able to step in and sort things quickly when needed, too. That's exactly the kind of experience we want to give.
Your kind words about the business genuinely mean a lot to us, so thank you for your support and recommendation. We're truly grateful to have you as part of our community!
I subscribed to their loaf product
I subscribed to their loaf product. Best Keto bread I've had the pleasure of trying. The croissants are also incredible.
2026年3月2日
自発的なレビュー
SRSLY HEALTH からの回答
Hi Haymo,
Thanks for the great feedback! We're really pleased to hear the loaf has been a standout for you, and it's lovely to know the croissants have impressed as well.
It means a lot that you've chosen to subscribe, and we appreciate you taking the time to share your experience!
Great Product
The bread is great and the metrics are super. I particularly love the fruit Sliced bread.
2026年2月23日
SRSLY HEALTH からの回答
Hi Stephen,
Thank you for the great review. We're really glad you're enjoying the bread, and it's lovely to hear the fruit bread is a particular favourite. We truly appreciate that you took the time to write this!
Buyer beware.
Buyer beware.
No response from company, items not sent. Money taken.
Feel like I've been scammed. Impossible to get hold of a person and the ai email is not functional.
Update: received a refund from the company 1 week after purchase (of a nect day shipping item). Customer Support lied about sending emails and were rude in communication. Never again with srsly
2026年3月5日
自発的なレビュー
Stop send ridiculas amount of reviews…
Stop send ridiculas amount of reviews for a start. And make your ordering system more transparent so it is clear that we are subscribing when we don't realise we have. Urrrgh
.
2026年2月24日
SRSLY HEALTH からの回答
Hi Donna,
Thank you for your feedback. We understand the frustration you mentioned, and we're sorry the experience led to this review.
As discussed when you contacted us previously, your order was refunded in full as soon as we became aware of the issue. During checkout, subscription items are marked as recurring purchases, and customers are shown the option to choose either a one-time purchase or Subscribe & Save, with reminder emails sent before any repeat order is created so there is time to review or cancel.
We also removed you from our marketing emails following your request, so you should no longer be receiving review or promotional messages from us.
We appreciate you raising your concerns and wish you all the best going forward!
Great service
Great service, 👍 when one of my items on my list was temporarily unavailable, I was contacted and asked did I want to change my order or wait until everything was available, I opted for wait, and they kept me informed about the progress,
Always well packaged, and delivered safely,not only that, the products taste amazing!
2026年2月23日
SRSLY HEALTH からの回答
Hi Karen,
Thank you for the wonderful feedback! We're really glad our team could keep you informed when one of the items was temporarily unavailable, and that the updates helped make the process smoother for you.
It's also great to hear everything arrived safely and well packaged, and that you're enjoying the products so much. We really appreciate you taking the time to share your experience and for being such a legend!
Fabulous customer service and products
Fabulous customer service when I had trouble receiving my delivery and went on to ensure that the same problems would not occur again in the future.
Recently tried the new items Piri Piri Chicken Melt and Margerita Calzone. Gorgeous really enjoyed them and will definitely be buying again so nice to have foods like this to eat on the go or a picnic. Can't wait for them to come back into stock and I will be trying the new steak bake.
2026年3月2日
自発的なレビュー
SRSLY HEALTH からの回答
Hi Diane,
Thank you for such a lovely review! We're really pleased our team was able to help resolve the delivery issue and put steps in place to prevent it from happening again.
It's also great to hear you enjoyed the new items. They're perfect for something quick and satisfying, especially for a picnic or when you're on the go. We're excited for you to try the steak bake as well.
Thanks again for your kind words and continued support!
A good range of low carb products
A good range of low carb products , some you wouldn’t possibly expect to find e.g. croissants, not (hot) cross buns. Reasonably priced compared to other similar products on market. As a diabetic I haven't experienced any spikes in my glucose levels as a result of eating these products. The items I have tried ( bread, rolls, croissants and not cross buns) taste great. They also had a decent shelf life and can also be frozen.
2026年3月3日
自発的なレビュー
SRSLY HEALTH からの回答
Hi David,
Thank you for such a thoughtful review! We're really pleased to hear you've been enjoying the range, especially items like the croissants and not cross buns, and that they've worked well for you without causing glucose spikes.
It's also great to know you've found the taste, shelf life, and value good compared to other options. We appreciate you taking the time to share your experience and for being one of our low-carb legends!
Con men
Con men, signed me up and charged me for a weekly delivery when I said no to it.
Untrustworthy, be aware!
2026年2月25日
SRSLY HEALTH からの回答
Hi Kenneth,
Thank you for your feedback! We understand your concerns and want to clarify that a subscription cannot be created without it being selected before checkout. Customers are shown both the one-time purchase and the Subscribe & Save options before putting an item into their shopping cart, so the choice is always made during the checkout process. We cannot create a subscription for you.
Our customer service team did reach out after seeing your review so we could look into this for you, but we haven't heard back yet. Rest assured, if you had contacted us when the issue first appeared, we would have been very happy to step in straight away and help cancel or adjust the order.
We hope that we were able to clarify the situation for you, and we're always happy to be at your service if you have any further questions or concerns.
SRSLY HEALTH からの回答
Hi Michael,
Thank you very much for the lovely feedback, and we're so happy to hear that you're enjoying the new products! We've been working hard on perfecting them for our low-carb legends, so it really makes our day to know that they're hitting the mark for you.
Super, Smashing, Great
Absolutely loving trying the new items such as Piri Piri Chicken Melt and Margerita Calzone. It's so nice to have foods like this to eat. Very satisfying, very filling & so enjoyable. Also, always great customer service. I Absolutely love SRSLY products and their staff.
2026年2月23日
SRSLY HEALTH からの回答
Hi Jennifer,
Thanks for such a brilliant review! It's great to hear you've been enjoying the new options and that they’re hitting the mark for taste and satisfaction. You've just made our team's day!
We're also really glad you've had consistently good experiences with our customer service. Your support means a lot, and we appreciate you taking the time to share this.
Amazing products
Amazing products.
Stopped shopping online with other companies. Love the wraps, bread, rolls and croissants. 10/10
2026年2月23日
SRSLY HEALTH からの回答
Hi Debbie,
That's very high praise; we're absolutely thrilled to hear you've made us your go-to for low-carb products and that you're enjoying the wraps, bread, rolls, and croissants!
Thank you for being a 10/10 customer, and we appreciate you taking the time to share your experience!
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