SRSLY HEALTH レビュー 

SRSLY HEALTH からの回答

2026年3月4日

Hi Michael,

Thank you very much for the lovely feedback, and we're so happy to hear that you're enjoying the new products! We've been working hard on perfecting them for our low-carb legends, so it really makes our day to know that they're hitting the mark for you.

SRSLY HEALTH からの回答

2026年3月3日

Hi Jennifer,

Thanks for such a brilliant review! It's great to hear you've been enjoying the new options and that they’re hitting the mark for taste and satisfaction. You've just made our team's day!

We're also really glad you've had consistently good experiences with our customer service. Your support means a lot, and we appreciate you taking the time to share this.

SRSLY HEALTH からの回答

2026年3月2日

Hi Debbie,

That's very high praise; we're absolutely thrilled to hear you've made us your go-to for low-carb products and that you're enjoying the wraps, bread, rolls, and croissants!

Thank you for being a 10/10 customer, and we appreciate you taking the time to share your experience!

SRSLY HEALTH からの回答

2026年3月2日

Hi Dorothy,

Thanks for sharing your experience! We're really glad our bread has made it easier to enjoy something you love while keeping your carb intake in check. It's great to hear it's been helpful for you. Thanks for being a legend!

SRSLY HEALTH からの回答

2026年3月2日

Hi Kayleigh,

Thank you for the fantastic review! We're really happy to hear you're enjoying the pizzas and the fruit loaf, and that the website and delivery have made ordering easy.

We look forward to your future orders and appreciate you taking the time to share your experience!

SRSLY HEALTH からの回答

2026年2月25日

Hi Ann,

Thank you for the great review! We're really pleased to hear it’s the best low-carb bread you've tried, especially after testing a few, and it's lovely to know our customer service has been helpful too.

We appreciate you taking the time to share this, and thank you for being such a legend!

SRSLY HEALTH からの回答

2026年2月23日

Hi Rachel,

Thank you for taking the time to share your feedback! We understand the concerns you raised around the subscription and the overall experience.

Subscriptions are designed to be optional and easy to manage, with information shown during checkout and reminder emails sent before any repeat order is despatched, so there is plenty of opportunity to review or cancel.

We're glad that we had the chance to contact you directly and clarify how this works, and that we arranged the refund for you right away.

Your concerns are completely valid about AI. While we do use automated tools to help with general queries, a human agent will always be available to support you.

We're sorry to hear that the items weren't to your liking, but we appreciate that you gave us a shot anyway!

SRSLY HEALTH からの回答

2026年2月23日

Hi Kerry,

Thank you for such a lovely review! We're glad we could step in quickly and get a replacement out to you when the courier delivered to the wrong address, and it's great to hear the whole process felt hassle-free.

We're also really pleased you enjoyed your order, and we appreciate you choosing us for your keto items. Thanks again for your kind words and support!

SRSLY HEALTH からの回答

2026年2月17日

Hi Kim,

Thank you for such a lovely review! We're really pleased to hear you're happy with the service, delivery, and updates along the way, and that you're enjoying the range of products too.

We really appreciate the recommendation and you taking the time to share your experience. Thanks for being part of our low-carb community!

SRSLY HEALTH からの回答

2026年2月16日

Hi NP,

Thank you for the lovely review! We're really pleased to hear you can enjoy things like a sandwich or cheese on toast again while following a low-carb diet. It’s also great to know that you're satisfied with the delivery and packaging. Thanks for being one of our low-carb legends!

SRSLY HEALTH からの回答

2026年2月16日

Hi Nick,

Thank you for taking the time to share such detailed feedback. We're pleased to hear the products have been helpful for your wife's dietary needs, but we understand the concerns you've raised around subscriptions and how this felt during the ordering process.

Subscriptions are intended to be optional and fully in the customer's control. During setup, there are prompts explaining the choice, and we also send reminder emails before any repeat order is shipped, so there is time to review, change, or cancel.

Our customer service team has reached out to you directly to clarify everything and help resolve this for you, and we want to make sure your experience improves from here. We appreciate you bringing this to our attention!

SRSLY HEALTH からの回答

2026年2月12日

Hi Janine,

We're really glad to hear the rolls are making things easier when you're out and about, especially as low-carb options can be limited. Being able to grab a sandwich or a roll and take it with you can make a big difference. Thank you very much for the kind review!

SRSLY HEALTH からの回答

2026年2月12日

Hi there,

Thank you for sharing your concerns, and we're truly sorry for the frustration this has caused. We always aim for subscriptions to be clear and within the customer's control. We take care to inform our customers every step of the way when they're setting up a subscription, and we send multiple follow-up emails to keep you updated and give you plenty of time to adjust or cancel a subscription order before it's shipped.

Unfortunately, we haven't been able to locate your details, and we'd really like to look into this properly for you. If you can get in touch with your order information, our customer service team will investigate what happened and make sure it's resolved.

Your feedback means a lot to us, and we hope to hear back from you soon!

SRSLY HEALTH からの回答

2026年2月12日

Hi Jake,

Thank you for your honest feedback! We're really pleased to hear you think the bread is really good, and we completely understand that price is an important factor. Producing low-carb bread involves specialist ingredients and processes, which does affect the cost, but we're always reviewing how we can deliver the best possible value. We appreciate that you took the time to share this!

SRSLY HEALTH からの回答

2026年2月10日

Hi there,

Thank you for the kind feedback! We're glad that you're enjoying the products and that they're helping you keep a clean keto diet. We appreciate that you took the time to share this!

SRSLY HEALTH からの回答

2026年2月9日

Hi Anniflower,

Thanks for the kind feedback, and we're glad that you're satisfied with the products and service! Thanks for being a low-carb legend.

SRSLY HEALTH からの回答

2026年2月9日

Hi Mrs. Diane,

Thank you for the lovely review! It's great to hear you're enjoying the mini croissants and seeded bagels, and that they've become a regular and enjoyable part of your meals while managing Type 1 diabetes.

We really appreciate you taking the time to share this, and thank you for being part of our low-carb community!

SRSLY HEALTH からの回答

2026年2月5日

Hi Caroline,

Thanks for the lovely feedback! We're really pleased to hear you're enjoying the food, especially the not cross buns, and it's great to know our customer service was able to help sort out the order misunderstanding. We appreciate you taking the time to share this, and thank you for being one of our low-carb legends!

SRSLY HEALTH からの回答

2026年2月5日

Hi Mark,

Thanks for the kind feedback, and we're glad that the rolls have been a game-changer for your low-carb diet! Thanks for being a part of our low-carb community.

SRSLY HEALTH からの回答

2026年2月4日

Hi Ray,

Thank you so much for taking the time to leave such a kind review, and we're very happy that we were able to assist you, explain things clearly and make sure you were fully refunded. It means a lot to us that you found the service fair and were satisfied with the delivery despite the products not being the right fit for you.

Thanks for giving SRSLY a try! We wish you all the best going forward.