My experience was amazing with this company. I ordered a custom embosser and I have to say the quality of the embosser was amazing! The picture was exactly what I sent in and they sent back proofs to... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
I am beyond satisfied with these products. Staff helped me fast, they are very friendly, understood my needs perfectly and delivered an excellent product. They really exceeded my expectations!! Thank... ãã£ãšèŠã
Bestilte noen klistremerker, og mottok varene etter en mÃ¥neds tid. FremstÃ¥r som en norsk nettbutikk, men man mÃ¥ betale MVA selv, inkludert gebyr for betaling av dette. Dette er ikke opplyst pÃ¥ net... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Ordered custom stamps, they keep avoiding my questions regarding shipping and tracking info. Blaiming on customs. Obviously this is a scam site Edit: they write below complatining about producti... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Stamprints is a company specializing in the production of wax seal stamps, rubber stamps, and journals. All the products we sell are co-produced by our own factories and selected high-quality factories. Our products are made from the highest quality, eco-friendly materials, and we are constantly improving the quality of our products based on our customer's feedback and opinions. Hopefully, you can find something that presents your personality on Stamprints.
é£çµ¡å
FLAT/RM B 5/F GAYLORD COMMERCIAL BUILDING 114-118 , 999077, Hong Kong, éŠæž¯
- +85246647084
- faith@stamprints.com
- stamprints.com
3.1
ãŸããŸã
91件ã®ã¬ãã¥ãŒ
ã¬ãã¥ãŒäŸé Œã®èšé²ããããŸãã
ãã®äŒæ¥ã¯é¡§å®¢ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž1ã«æ以äžçµã£ãŠããåç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
The tapes arrived well and on time
The tapes arrived well and on time, they are just a little small but the colors are very pretty.
2023幎12æ14æ¥
èªçºçãªã¬ãã¥ãŒ
ITS A SCAM!!!
LATER EDIT: I already contacted you and asked for a refund several times but you refused to give me my money back!!!
ITS A SCAM!!!
i never received the order and they refuse to refund my money. They keep telling me to wait to receive my order :))) .... maybe after 2 years will arrive. DONT BUY ANITHING FROM HERE. I opened a bank dispute. i hope i will get my money back. I saw that i can not give them a review on google/fb..... this should have been a BIG red flag from the very beginning. Lesson learned!
2023幎12æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
Update:
Your chargeback has been accepted. Profile has been sent to your email, plz check.
We are very sorry that due to the holidays in recent days, there has been some delay in processing your refund request.
In this case, we also want to explain the specific situation to avoid causing more misunderstandings.
First of all, the logistics methods for delivery to your address are very limited. We try to find more logistics solutions to optimize.
Secondly, we promptly dispatched the items you ordered the next day, but due to logistics and customs issues, they were not delivered to your address in time. Details links has sent to your email.
We sincerely apologize for the inconvenience caused. The refund issue has been delayed due to insufficient customer service authority during holidays. We hope for your understanding.
ââââââââââ
We apologize for the inconvenience.
After we check based on your name, we need to confirm with you whether the order ID is 10353.
The order was placed on 10/23 and shipped on 10/24, but it is currently detained at the customs and has not been inspected. We are very sorry and will refund you as soon as possible.
Please contact us as soon as possible. You can send an email to support@stamprints.com or faith@stamprints.com.
SCAMMERS
SCAMMERS
Unfortunately, I fell victim to this company. They do not ship, do not update you and when you contact the about your order they lie, lie, lie. My order was help up by customs, then not shipped due to high volumes of orders then again shipped already. When I cancelled my order, they REFUSED and demanded that I accept their shipment (it never arrived). This is a Chinese company of the worst kind, they try to pretend it is located in the UK and use European names and pictures. They are not in the UK and will steal your money. DO NOT ORDER FROM THEM. I am convinced the 5 star reviews are fake.
EDIT: I replied to the email address provided below and received zero responses. 12/24/23
2023幎11æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
Update:
Dear Customer,
We are very sorry for the inconvenience. We tried to get your email information or order information by private message to refund you, but you did not reply to our relevant information.
Could you please email your order information to faith@stamprints.com? If the item is not received, we promise to issue a refund immediately.
________
We are very sorry for the inconvenience caused to you.
We would like to know your order ID to assist in processing. Rest assured, your money will be refunded.
Sorry again.
I would avoid
I would avoid. It took forever to arrive despite paying £24 for express postage. They said they would refund the postage but after chasing for weeks I have given up. Contacting support is a waste of time. I get the feeling they don't want customers to know it is coming from China and are dishonest about how long it will take.
2023幎12æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
Update:
Hello, we have completed the shipping fee refund. We sincerely apologize for the inconvenience caused and please feel free to contact us if you have any other questions.
__________
I'm sorry for the inconvenience.
We have checked your order. The communication confirmation and production of customized products take a long time, resulting in shipment being later than expected.
We will refund your shipping fee. You can check within a few working days. If it does not arrive, please feel free to contact support@stamprints.com.
I am waiting to hear about my order
I am waiting to hear about my order. I emailed support and there has been no reply. I need to know when it will ship. Just having an order number does not suffice. Would not recommend this company as there is no communication.
2023幎11æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
Hello Chelsy,
We checked the order status based on your name, and we have issued a refund on November 24th. We will contact paypal again to check the refund progress. If you have any further questions, please feel free to contact us.
Amazing products with best quality
2023幎10æ21æ¥
As I write
As I write, it has been 6+ weeks, and still I have not received my order. I only heard about the prigress of my order when i contacted the company. Miraculously, the following day it shipped (allegedly). The inference is that this is an American or British company, when in fact, it is Chinese. My only hope is that the positive reviews of the quality of the merchandise are real, and not a figment of the company's imagination.
2023幎9æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
Dear Customer,
We sincerely apologize for any inconvenience you may have experienced. The delay you mentioned is likely due to the Customs declaration process, which is a standard and essential step for international shipments. Regarding the shipping location, we have warehouses in various countries, and the shipment location depends on the availability of the product you purchased. Rest assured, the quality of our merchandise is not a figment of our imagination; we ensure to offer our customers high-quality products.
We are committed to ensuring that you receive your order as soon as possible. If you have any further questions or concerns about your order's status, please don't hesitate to reach out to us.
The courier is full of lies
The courier is full of lies. It will not be delivered for almost a week. I call and ask that it is lost. After a while, it says it will be signed for, and then it says I will give you a refund.
2023幎10æ25æ¥
Stamprints ããã®åç
Dear customer,
We sincerely apologize for the delivery issues you've experienced. We understand that delays and communication problems with couriers can be frustrating. Your feedback is invaluable, and we take your concerns seriously.
To assist you better, could you please provide us with your order ID? Our customer service team will promptly reach out to you to gather more details about your order and address the situation effectively.
Thank you for sharing your feedback, and please know that we are committed to continuously enhancing our services to ensure a better shopping experience for you.
As a nature lover, I adore Stamprints' commitment to eco-friendly materials.
As a nature lover, I adore Stamprints' commitment to eco-friendly materials. Their journals, made from sustainable sources, are like a canvas for my thoughts and sketches. I feel a connection to the environment with every page.
2023幎10æ15æ¥
I do not recommend this company.
They are way to slow, 3 weeks later and still no package. They make you think they send from Europe but in fact they just send from China. So really, you could get the same product for 30% of the price if you contact Chinese sellers directly.
But it was my fault for not checking reviews here at first so, if you have time to wait 4+ weeks for an order. This is the company for you.
2023幎10æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
We apologize for any inconvenience you've experienced. Our company operates warehouses in various countries, and the specific shipment location is determined based on the availability of the product you've purchased.
The lead time for deliveries can occasionally be extended for several reasons. Customized products, for instance, often require more time for creation compared to pre-made items. Additionally, customs clearance procedures can introduce delays, as international shipments are subject to regulatory processes. There are situations where random customs inspections can occur, resulting in an extension of the lead time. These inspections are beyond our control but are essential for security and compliance reasons.
We promise we continuously monitor the progress of your package and provide updates along the way. The estimated delivery time serves as a reference point, and we sincerely appreciate your patience and understanding in such situations.
We value your business and are committed to ensuring a smooth shopping experience for you.
pleasant and safe shopping :)
It's nice that you are always polite when communicating. You are an institution that gives people trust. It was my pleasure to work with you <3
2023幎10æ21æ¥
This is not right
This is not right. Somebody needs to report this company to the business bureau. You guys are taking peoples money and itâs not right. My order has not even shipped yet. Itâs ridiculous itâs only paper!!!!
2023幎10æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
We genuinely apologize for any inconvenience you've experienced. We have already sent out your order, and our customer service team has reached out to you to ensure everything is in order. Your satisfaction is essential to us, and we're dedicated to making this right for you. Thank you for your patience and understanding.
The best store
I've shopped from many brands so far, but Stamprints is definitely the best I've seen. There is a wide variety of products and most importantly, their prices are very affordable compared to the market. Not to mention the quality of the products!! Everything is amazing and extremely high quality. Once the products are shipped, they arrive within 12 days at the latest, wherever you are. This is the best store I can recommend to you! Thank you stamprints ð€
2023幎10æ17æ¥
Very satisfied
The attention to detail on the stickers I received is remarkable. It's evident that they take pride in their work. Very satisfied!
2023幎9æ30æ¥
Stamprints ããã®åç
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience at our shop. Wishing you a fantastic day!
Common sense not so common
Took about 7 weeks to finally come. After me emailing twice for it's whereabouts. The courier company they use sucks with zero communication.
As for the stamp I bought, that is actually decent quality and seems ok. It was the largest size stamp I could order with a wooden handle. I added the option of a stamp pad with my order. The stamp pad was a piddly size about a quarter the size of my stamp so therefore completely useless and a waste of my money. I now have to go to officeworks to get an appropriate sized stamp pad.
You would think if they add the option to buy a stamp pad you would one that matches the size of the custom stamp that you had just purchased.
2023幎9æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
Dear Customer,
We sincerely apologize for the delay in receiving your order, and we understand your frustration with the extended wait. International shipments can encounter customs clearance delays, but we're actively working to enhance our shipping processes to prevent such delays in the future.
Regarding the stamp pad size issue, we assure you that we are taking steps to ensure that such details are communicated more clearly in the future.
Your patience and feedback are immensely valuable to us, as they guide us in making necessary enhancements to ensure a better overall experience for you. Thank you for bringing these matters to our attention.
Once again, we apologize for any inconvenience you faced and greatly appreciate your continued support.
Import tax, newsletter
I had to pay extra import tax since the package came directly from China.
I received no customer service for a few months until leaving this review. During these months, it was not possible to unsubscribe from their newsletter, but they have now unsubscribed me and offered a discount code.
It seems like their customer support is improving.
2023幎8æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
Dear Customer,
We appreciate your feedback and would like to clarify some aspects of our operations. Stamprints operates with multiple warehouses in different countries, and the shipment location is random, primarily based on product availability.
Regarding the email issue, our customer service staff has already unsubscribed your email from our mailing list. If you encounter any problems or have further concerns, please feel free to contact us. We are here to assist you and swiftly address any issues you may have.
Thank you for your feedback, and we aim to continuously improve our services.
Don't order
Don't order. You will waste your money and time. Not received goods. Emailed 4 times...Twice was sent an automated message saying the parcel was in customs. Emailed again a new parcel was sent (apparently). Still nothing. Have Emailed 2x again. No response!!!. Their customer service sucks!! Tried to get a refund...again No response!
This company is a SCAM DO NOT PAY MONEY. YOU WILL NOT GET YOUR GOODS.
2023幎8æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
We apologize for the delays and inconveniences you've experienced with your order. We will promptly investigate the status of your order. To assist you further, please provide us with your email address, or feel free to contact our customer service staff, and we will ensure that you receive the necessary information regarding your order. Your satisfaction is our priority, and we are here to help.
Not recommended
I am not quite happy about their product. They should be more careful about customer demand.
2023幎7æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
We value your feedback and apologize if our product didn't meet your expectations. Customer satisfaction is important to us, and we strive to improve based on feedback. If you have specific concerns or suggestions regarding your order or our products, please feel free to share them with us. We are committed to understanding and addressing customer demands better in the future.
Very poor service
Very poor service. I ordered a stamp over 6 weeks ago, and according to my order, it still has not been fulfilled. Customer service and support at Stamprints appear to be canned responses, blaming customs and carriers rather than looking to help with my inquiries. I would strongly advise seeking alternatives rather than using Stamprints
2023幎8æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
I apologize for the delays and inconveniences you've experienced with your order. We understand your frustration, and we take your feedback seriously. May I kindly ask for your email address? Our customer service staff will investigate the order status for you and work to improve our customer service. If you have any specific inquiries or concerns, please don't hesitate to reach out to us, and we will do our best to assist you. Your satisfaction is important to us, and we appreciate your patience during this process.
Donât order !
Impossible to track a simple package and delayed delivery. Had I known I was ordering from a Chinese site I would never have done it.
Itâs faster to go to your local shop and buy DIY paper.
2023幎8æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Stamprints ããã®åç
We apologize for the difficulties you've faced with tracking your package and the delayed delivery. Your feedback is valuable to us, and we're sorry for any inconvenience you've experienced.
Regarding the origin of our site, we'd like to clarify that while we are based in Hong Kong, we have multiple warehouses in different countries. The shipment location is random and depends on the availability of the product you purchased.
If you have any further questions or concerns, please don't hesitate to contact us. Your satisfaction is important to us, and we're here to assist you.
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã