I love the cuts and patterns of your brand. But I’ve had a couple problems while ordering . I ordered a shirt that said it was made out of cotton, but when I arrived it was some sort of rayon or poly... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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As of right now. I have updated my post. Although it still took way too long to begin my return... The quality of what was sent was extremely well made The color is true to photos. The fit wa... もっと見る
Zero customer service from Stan Ray UK. Sent an email regarding an mis-made pair of trousers. Have had no reply. Returning without confirmation risks being charged for delivery both ways! Disapp... もっと見る
Great product, and swiftly sent out. Packaged well. I retained most items purchased, and returned one. The returns process is reasonable, except for the fact that the qr code for the return takes aro... もっと見る
企業情報
当該企業による記述
Stan Ray is an American workwear brand rooted in durability, functionality, and timeless style. Established in 1972 in Texas, Stan Ray was born out of the need for hard-wearing clothes that could stand up to the demands of labor-intensive jobs. Specializing in military-inspired utility and painter pants, the brand quickly became known for its high-quality materials and craftsmanship, making it a staple in both the workwear and fashion scenes. While maintaining a dedication to American manufacturing and ethical production, Stan Ray has expanded its influence from job sites to streetwear circles worldwide. With designs that blend practicality with effortless style, Stan Ray garments cater to those who value authenticity, comfort, and rugged aesthetics. From sturdy canvas pants to minimalist jackets, every piece carries the brand’s legacy of durability and unpretentious style, offering a blend of function and fashion that has become iconic among workwear enthusiasts and style-conscious individuals alike.
連絡先
Unit 16/20 Riverbank Court, EX31 4FY, Braunton, 英国
- service@stanray.com
- stanray.com
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Still nothing back from trhem about my…
Still nothing back from trhem about my missing item i paid for dont buy from this company they are usless
Missing item won’t return emails won’t…
Missing item won’t return emails won’t be ordering again
These lot are cowboys
These lot are cowboys
Took 5 weeks for a return to be processed.
The kits alright but my advice is go find it in a shop rather than deal with these jokers behind a computer
Great quality tshirts.
Why can't you give zero stars ?
Item ordered and delivery by DHL was promised in 2-4 days. However, the confirmation email changed delivery to 3-6 days. Not a big deal, but a sign of things to come. A week later I had still not received a dispatch email, so I emailed their customer service for an explanation. An automated response blithely informed me that staff illness was "affecting the speed of their response". I can only assume that Stan Ray is a one-man operation. Surely a global brand cannot be this poor with customer service and delivery. Noting recent comments on here, I am not alone. A few more days and I contact my credit card company for reimbursement. Totally unacceptable.
2 commandes : 2 problèmes
Commande 17/02 et 18/02 : pas de tracking pour la commande, retour impossible pour l’autre (statut livraison erroné), support lent. Inacceptable pour une marque qui vend en ligne.
probably a scam enterprise
probably a scam enterprise. order never dispatched, no replies to my emails, to my DMs and yet they keep posting on their Insta. Many many other clients with similar complaints.
Pakke retur = ingen penge
Jeg har sendt min pakke retur for 30 dage siden, og aldrig fået mine penge igen. Kæmpe scam
Terrible service - no return possibilities
I bought a pair of trousers for a Christmas present. They didn’t fit and I have for two months tried to return the trousers, but the company has not been able to provide me with a return label to be sent from Denmark. My daughter in law had the exact same issue. Haven’t heard anything back in the last months despite numerous emails to them. Terrible service
5 star if you get in contact with me…
5 star if you get in contact with me asap please - I have emailed you twice.
WHY CAN I NOT FIND A TELEPHONE NUMBER??????
Only an email???????
First order in my life and probably…
First order in my life and probably last. It has been two weeks and still has not been shipped and I am not getting any reply from them to my emails. The thing looks bad, even though the brand style is very nice, but I could not enjoy the purchase and the trust has gone down to a hole…
Great products
Great products, well constructed, good quality, super comfortable and still functional. Highly recommend for daily wear and workwear
La qualité des jeans et t-shirt sont…
La qualité des jeans et t-shirt sont vraiment bonne, pour le prix je suis obligée d'attendre les soldes. Je trouve que la marque taille petit mais j'ai pu renvoyer le jean qui me plaisait sans problème pour prendre la taille au dessus
Great company , customer service was first class .
Great service, received my item quickly which was too big and sent it back and received a smaller size, all within 8 days, very impressed.
Top Notch Garments
Super quality garments from socks to jackets to hoodies. And their customer service has always been top notch, if ever there are any issues, they are resolved very quickly.
Stan Ray is great and trustworthy.
I'm so glad to have found Stan Ray's website that I randomly stumbled across while looking for work inspired clothing, I'm surprised they are not more popular, they have some really great products of which I own nearly one of each now and keep on building my wardrobe through their brand.
Stan Ray's customer service has been excellent, I had to make returns due making sizing errors (my fault) and they have come through every time.
So disappointed
So disappointed! Ordered a shirt for my boyfriend’s Christmas present that arrived faulty. I’ve emailed twice, and messaged Stan Ray on instagram to raise the issue and had no response at all! Absolutely terrible customer service!!
Love the jeans & the shipping was fast
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