Most AWFUL experience ever!!! Needs shutting down ASAP!! UNAUTHORISED car park, when I turned up they said they didnât have my booking and ignored me he continued to play on his phone, until one lo... ãã£ãšèŠã
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Most AWFUL experience ever!!! Needs shutting down ASAP!! UNAUTHORISED car park, when I turned up they said they didnât have my booking and ignored me he continued to play on his phone, until one lo... ãã£ãšèŠã
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Terrible everything. Could not have had a worse experience with arrival and departure. DO NOT entertain this so called company. Donât believe me? Review company house, his name, let alone so called sa... ãã£ãšèŠã
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If I could give no stars I would! Avoid at all costs!!! Rang 30 mins before got there to be told the driver was having his lunch wouldnât be back for an hour find your own way to airport!! £35 to get... ãã£ãšèŠã
I was a bit nervous about using any after reading the reviews but they were great! I never usually write reviews but staff were friendly , easy instructions to follow and picked up on time - nothing b... ãã£ãšèŠã
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stanstedmeetandgreetparking.co.uk ããã®åç
Th reviews are kind of misleading and caused me to panick for no reason.
The service was very quick professional and efficient ;
Yes the location is not right outside the airport but only few minutes drive.
My car was parked where I left it.
They re doing their job they have a policy like any other companyâŠ..
I will use them again
Thank you
DO NOT USE swift meet n greet , ( thatâs just one of the names they go by apparently)
Firstly staff are rude and with no uniforms they just look like theyâve been drafted in off the street !!
They arrived 70 mins late with my car ( which when you use a service like this your doing it for time and convenience) with NO APOLOGIES just grunted and handed me my key and walked off !!
My car was covered in mud both on the outside and theyâd kiddingly unplugged my front and rear dash cams !!!
And the best part the £17 in pound coins in my ash tray had been emptied and left open.
If I could give minus 5 stars I would , utter joke of a firm

stanstedmeetandgreetparking.co.uk ããã®åç
2.5 hour wait time, rude customer service, driver did not give a damn. No apologies, nothing. Never use this company Swift Meet & Greet Stansted.

stanstedmeetandgreetparking.co.uk ããã®åç
Was told to ring once all bags were collected. Called up and they told me theyâd be 50 minutes, which was already frustrating when it states on the car will with returned within 30 minutes. We stood waiting for nearly an hour, and called back to be told it would be another 30 mins! We waited an hour and a half in the end for the car, didnât even get an apology, and the time just kept changing everytime I called. Also
When booking, it wasnât clear that you had to pay £10 for entrance and £10 to exit. So in the end it cost us nearly £70. Should have just booked with the airport direct. Wouldnât recommend.

stanstedmeetandgreetparking.co.uk ããã®åç
We have just returned from a trip to Stansted Airport where we used âPrime Meet & Greetâ for our meet and greet airport parking.
They were a terrible service provider. The customer service person on the phone was very rude, speaking in a language that was very hard to understand and although we booked a service with a 30 minute time window from arrival to pick up, they took 50 minutes to arrive at the end of our flight. This made us miss our connecting netting
Overall a very unsatisfactory service provider.

stanstedmeetandgreetparking.co.uk ããã®åç

stanstedmeetandgreetparking.co.uk ããã®åç
Similar story to other travellers, I landed with family and after clearing customs called several times, finally got an answer and the uninterested guy said we will be 2 or 3 hours, but if you want your car now you can get a taxi and pick it up...great
I took a taxi to the middle of nowhere and called the guy again, he said wait someone is coming with your car. 40mins later a guy turns up with my car covered in mud and also muddy in the driver's footwear.
We paid 25 pounds for the taxi to get our own car back from uninterested and unhelpful indians.
I know it's supposed to be a cheaper option but what they are doing is not working, joke.

stanstedmeetandgreetparking.co.uk ããã®åç
The worst parking service ever waiting 3 hours for my car worst service ever I do not recommend

stanstedmeetandgreetparking.co.uk ããã®åç
They did not answer my calls after landing. 4.5 hours later (pacing around Stansted wanting to know what was happening, not knowing what to do or where my car was), I was informed by other customers (who were also experiencing the same problem) that the police had arrived at Burton End (a farm) where our cars were located. We paid for an uber and arrived where I was able to retrieve my vehicle (which was covered in mud). I would have felt unsafe if the police were not there, there were no lights - no cameras, in the middle of nowhere. Avoid this service at all costs. Many many other customers with the same problem.

stanstedmeetandgreetparking.co.uk ããã®åç
Executive meet and greet. Booked via compare parking. It showed 4.9 star reviews. These are not real reviews. Waited 3 hours for my car. 249 calls before they answered my call!

stanstedmeetandgreetparking.co.uk ããã®åç
Bad service avoid booking from them. Not professional, long delays.They have used our car for other journeys, we had our car cleaned, it was returned to us with mud inside the car mats and seats front and rear, waited over an hour for the car to be returned. DO NOT USE THESE PEOPLE ****** DO NOT BOOK FROM THEM *****

stanstedmeetandgreetparking.co.uk ããã®åç

stanstedmeetandgreetparking.co.uk ããã®åç
Dear Ryanair and Stansted Airport Meet & Greet,
we was due to return on 13th December however our flight was cancelled and the earliest we could return was 15th December.
Due to the cancellation and lack of effective assistance from Ryanair and meet and greet at stansted airport, we were re-routed to return at a later date. As a direct result, our pre-booked Stansted Airport Meet & Greet car park booking was exceeded.
When I raised this with Ryanair, I was advised that the car park was not their responsibility and was directed to the car park provider. However, the car park provider advised they could not amend or extend the booking because it had been made via Ryanair. This left us with no way to prevent additional charges.
As a direct consequence of this lack of support and clarity between Ryanair and meet and greet at stansted, we incurred an additional £134 overstay charge upon our return to the UK.

stanstedmeetandgreetparking.co.uk ããã®åç
To be clear this review is for swift meet and greet Stansted, not the official meet and greet.
Was told to call 30 minutes before arrival which I did, still had to wait a further 25 minutes after arriving for someone to meet me, baring in mind it was 4am and freezing cold.
They gave me the car park ticket and I paid the £10 for them to exit, they then took my car and I went off on my holiday.
On return I was asked to call once I had collected my baggage and told my car would be returned to the same place after 30 minutes, when I called they told me I had to wait an hour and to go and get a coffee, I told them that was unacceptable and I wanted my car brought to me asap, after some back and forth phone calls they eventually came to meet me 35 minutes later, I was asked to follow this man (to the main road) where I was met by another man, 10 minutes later a small Kia car arrived with another man driving it and I was asked to get in and they would take me to my car, they struggled to get my case in the car but did, they drove me approx 10 minutes up dark roads to my car which was parked in a compound.
To say this was unprofessional and quiet scary for a middle aged woman on her own, is an understatement, they did apologise and said they were very busy but this is not how they should be running a business.
They were polite but need to take a look at how they manage their bookings.

stanstedmeetandgreetparking.co.uk ããã®åç
I used the official Stansted Meet & Greet service in November, and my experience was awful! When I got into my car after being away, the rear-view mirror, driverâs seat, and steering wheel had all been adjusted. I get that staff may need to make changes for safety when moving the vehicle, but these should have been restored or at least I should have been warned.
The worst part? When I got home and opened the glove box to retrieve my house keys, I found it partially detached and hanging from its hinges. Why the hell was anyone messing with the glove box anyway?? Thereâs no excuse for that at all. I really wish I had taken note of my mileage when I dropped it off, because now I feel they could well have been doing all sorts with my car. If theyâre messing around in the glove box (clearly with force) then what else?!
I want to stress this was with the official meet and greet parking right outside the terminal with the reception etc. I contacted them about the damage, and their response was simply: âSorry, nothing we can do about it!â
If I had been warned that my car could be damaged, I would never have used this service. Avoid at all costs!!
UPDATE
I can see that they have replied claiming I was not a customer, which is the same response they have posted under many other negative reviews here. I want to be very clear that this is not true. I absolutely did book with them and used the official car park as advertised. Responding to genuine customer complaints by denying responsibility instead of addressing the issues raised is shameful!! This response only reinforces my original review and the poor experience I had dealing with this company.

stanstedmeetandgreetparking.co.uk ããã®åç
I only give this review a single star as there is nothing less. On 04.10.25 I dropped my car off without issue. Upon my return on 08.10.25 I called from the pre-passport check area to confirm my return and order my car back to the Meet & Greet area where I left it. It took nearly an hour to get my car to me, leaving me standing in the chill on the pavement. I called three times and was told it was on its way before it finally arrived. I was handed the ticket to pay ten pounds exit fee and upon my return, found my car sitting in the road, engine running, drivers door fully open on the traffic side and the Meet&Greet driver nowhere to be seen. I called to complain and their staff presumably recognized the number and opted to let it ring out rather than speak with me. I left subsequent phone messages and emailed my complaint direct twice, to include to the manager (supposedly), Mr Khailm Broad, but they have apparently chosen to ignore it so no response at all. This is a very poor version of customer service and according to the Consumers Rights Act 2015, I and Trading Standards feel I have a claim to be heard and actioned as, according to this law, I am entitled to have this work done in reasonable time.
WARNING: If booking with a general company like 'Compare Parking', make sure you specify NOT to use Stanstead Meet & Greet or Safe Meet & Greet as they will RIP YOU OFF

stanstedmeetandgreetparking.co.uk ããã®åç
Im surprised Stansted airport allow these people to conduct this service at the airport. i have contacted the airport this company ruined my holiday. They have been dishonest and I have been charged a additional 325. They took over a hour to return car even though they said 30 minutes. avoid at all cost

stanstedmeetandgreetparking.co.uk ããã®åç
Spent 40 min waiting to hand in keys as only 2 people working at the deskat 4am .Queue was at least 30 people almost missed flight. The return experience was even worse. Arrived back at 1.50am to collect our car only to be told it wouldnât be available for at least another hour. Other customers were in the same situation including families with young children. As paying customers who specifically chose the meet and greet service for its supposed convenience and premium standard we received a service that was far below expectations. it would have been cheaper ,quicker and far less stressful to use the long stay car park instead. The manager did come out to apologise stating there were staff shortages but he also claimed M&G was not a premium service and that it was cheaper than other options, which is blatantly untrue.

stanstedmeetandgreetparking.co.uk ããã®åç
My car was scratch whilst with them can not get any support or speak to any customer service.
Email address do not work, link to find place to raise issues not working and phones switched off!
I can confirm I was a customer had a reply that I should have reported it on collection . It was raining and dark so was not seen.

stanstedmeetandgreetparking.co.uk ããã®åç
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