Prompt service. Great pricing. It's nice to speak to another kiwi who understands what you're after and has English as their first language. Offering a "3rd party" cover would be an improvement. Ever... ãã£ãšèŠã
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Star Insurance are the only Insurance company I have ever dealt with who conveyed that they genuinely valued my business. The telephone staff were engaged, helpful and efficient. This kind of inter... ãã£ãšèŠã
My phone call was answered within a reasonable time frame . I actually qot to a human and someone i could understand. The staff member was helpful , friendly, efficient, and generally seemed to care... ãã£ãšèŠã
We have only had two claims one for a tow and one for a windscreen and both were organised instantly and with no fuss. Courteous telephone operator who even contacted us back to make sure we were... ãã£ãšèŠã
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Star Insurance Specialists ã«ã€ããŠ
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6/15 Accent Drive, East TÄmaki, 2013, Auckland, ãã¥ãŒãžãŒã©ã³ã
- 0800 250 600
- admin@starinsure.co.nz
- starinsure.co.nz
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Easy and cheaper
Very easy to start a new policy for our camper van. Price was 25% cheaper than previous insurer. I talked to other customers who said that Star are good at dealing with claims
Half way through my payments toâŠ
Half way through my payments to starinsure they incorrectly accuse me of not paying.
"provide an update on this as this will be passed over to a collection agency whom will act on our behalf."
After sending proof from the bank and asking them for either an appology or more info they suddenly go quiet and unresponsive. Fair ethical companies would respond.
Cathlene Horton
Recoveries Consultant
PHÂ Â 0800 250 600Â |Â DDÂ Â 09 941 8144
I found the whole process extremelyâŠ
I found the whole process extremely easy and straightforward.
Online application was easy to use andâŠ
Online application was easy to use and instructions were easy to follow
Great Internet service
Hi Great to get the insurance hassle free quick and efficient just missing the personal touch
Excellent insurer
Excellent insurer. Fast, friendly and helpful. Covered us as we expected with no fuss. A stark contrast to State
very helpful, great price
very helpful, great price, agent advised as it was a hobby car not a daily they could do a significantly cheaper rate
the lady on the phone made it fast andâŠ
the lady on the phone made it fast and easy
Easy to organise and to deal with
Easy to work with
Quick to answer and direct you to the right person. A simple process and a result that satisfied my insurance needs.
Quick grasp of requirements leading toâŠ
Quick grasp of requirements leading to quick completion of my vehicle insurance needs
Simple
Simple, quick , all done
Spoke to an actual person with knowledge of my previous business with Star and got on with sorting my insurance needs
Cheers
More than 5 stars that for sure
More than 5 stars that for sure.
I only have good experience with star insurance, it always provides incredibly helpful, quick and professional service. I am proud to work and protected by Star insurance. 10 stars out of five.
The ease of the conversation regardingâŠ
The ease of the conversation regarding my car, how quickly it was done and very cost effective
Fast and easy
Fast, easy service. Being able to communicate with an English first language speaking customer service person
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