Hej! Köpte Starskin stocking spray nr 50. Jag blev mycket nöjd med den solbruna färgen! Men att den är täckande och ska ha effekten 40 denier, kan jag inte riktigt hålla med om. Mina blåa strimmor... もっと見る
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From ordering which was easy to quick delivery to a fabulous product
I recently purchased some sponge refills and I am extremely disappointed with their quality. I initially bought the device on Amazon.ca and although I love the device itself, I must express my frus... もっと見る
企業が回答しました
I am updating this review to share that my order arrived about an hour ago(today). Thankful to the team that worked on ensuring same was received upon my initial review. Thanks
企業が回答しました
企業情報
当該企業による記述
Starskin: Elevating Beauty to a Radiant Experience At Starskin, we're more than just a skincare brand; we're your trusted partner on your journey to radiant, healthy skin. Our mission is simple: to deliver innovative, high-quality skincare solutions that empower you to look and feel your best every day. Exceptional Quality, Always: We believe that skincare should never compromise on quality. That's why every Starskin product is carefully crafted with the finest ingredients, rigorous testing, and a commitment to excellence. Innovative Formulas, Real Results: Our team of skincare experts and scientists work tirelessly to develop cutting-edge formulas that address a wide range of skin concerns. From hydrating sheet masks to rejuvenating serums, our products are designed to deliver visible, transformative results. Clean Beauty, Cleaner Conscience: Starskin is committed to sustainability and clean beauty. We prioritize eco-friendly packaging and responsible sourcing to minimize our environmental impact. Our products are cruelty-free and free from harmful ingredients, so you can trust what you're putting on your skin. Empowering Your Unique Beauty: We celebrate diversity and believe that beauty comes in all shades, shapes, and sizes. Starskin products are designed to enhance your natural beauty, helping you embrace your individuality with confidence. Dedicated to Your Satisfaction: Your satisfaction is our priority. Our customer support team is here to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable shopping experience. Join the Starskin community and discover the secret to radiant, healthy skin. See why thousands of customers around the world trust us for their skincare needs. Transform your beauty routine with Starskin today! Your skin deserves nothing but the best, and that's exactly what Starskin delivers. Thank you for choosing us to be a part of your skincare journey. Share your Starskin experience with us on Trustpilot, and let's continue to glow together!
連絡先
Marinus van Meelweg 24, 5657 EN Eindhoven, 5657 EN, Eindhoven, オランダ
- 0888866222
- hello@starskin.com
- starskin.com
4.2
ほぼ満足
45件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Starskin からの回答
Hi Leslie,
We appreciate your review! Wonderful to know you had an easy experience and found the best price with us.
With love,
Melissa
Team STARSKIN
Parfait et livraison rapide
2024年12月2日
Starskin からの回答
Hi Marion,
Wonderful to hear that everything arrived quickly and perfectly! ✨
With love,
Melissa
Team STARSKIN
Starskin からの回答
Hi Iryna,
Thank you! It’s fantastic to hear you’re loving the product. 💕
With love,
Melissa
Team STARSKIN
Zeer goede service en levering!
Zeer goede service en levering!
Producten zoals verwacht en omschreven!
2024年11月27日
Starskin からの回答
Hi Anke,
We’re so glad to hear you’re happy with the service and delivery, and that the products met your expectations! 💛
With love,
Melissa
Team STARSKIN
Excellent
Excellent, speedy delivery. Packaging was good too. Overall very reliable website.
2024年10月21日
Left with a chemical burn
I bought the magic hour footmask, initially from Zalando.
Had to take it off after 45min, because I had a burning sensation.
Now, The Day after, my feet were red, and my skin has almost burnt The first layer of skin, off my feet.
Went to The doctor, to seek help.
So now I have to use aloe vera gel and antibiotic, because of a chemical burn from The product…
2024年7月7日
自発的なレビュー
Starskin からの回答
Hi Victoria,
Thank you for reaching out to us!
We always aim for 100% customer satisfaction, so thank you for informing us about the less positive experience you had. This helps us to improve all the time!
We are sorry that you’ve had a negative experience with our STARSKIN Magic Hour Exfoliating foot socks
First I would like to address your concerns. The STARSKIN Magic Hour Exfoliating foot socks are one of our best selling products. The formula has been clinically tested by a renowned dermatological institute and has achieved a 100% safety score. Since its launch, we have sold hundreds of thousands worldwide and rarely received a complaint. The formula has not changed since its launch.
Reactions on the skin can be very complex and difficult to detect. Our formula contains natural AHA-fruit acids that may increase your skin’s sensitivity. In addition your skin may have become sensitive to one of the natural ingredients in the formula. A reaction does not always appear at first but can develop over the years.
Our advice is to soothe the skin with cold water and to avoid bright sunlight as much as possible. If you can’t avoid bright sunlight use a sunblock with a high protection factor (SPF 50+). Do not apply any other products - with the exception of sunblock - on the skin for the next 3 days.
Be sure to consult your doctor if you are in doubt about the cause of your symptoms or if you cannot find out what triggered them. Also if your symptoms persist, it is best to consult your doctor.
For the inconvenience we are going to send you a STARSKIN pampering package containing a few STARSKIN products including the STARSKIN VIP GOLD highly nourishing and soothing foot masks. These can be used after the period of 3 days to intensively soothe and soften the skin.
Please send us your full address.
We truly apologize and hope that we have solved this difficulty to your convenience!
Fin solbrun färg!
Hej!
Köpte Starskin stocking spray nr 50. Jag blev mycket nöjd med den solbruna färgen! Men att den är täckande och ska ha effekten 40 denier, kan jag inte riktigt hålla med om. Mina blåa strimmor på benen blev kvar, men å andra sidan sprayade jag ett tunt lager med färg. Jag tycker färgnyansen jag valde är superfin för att uppnå solbruna ben. Det som också är bra är att färgen sitter kvar länge, då den är vattenfast. Men se till att stryka ut färgen direkt vid sprayning, annars kan benen bli fläckiga.
2024年7月7日
自発的なレビュー
Mit ansigt kunne ikke være mere glad
Mit ansigt kunne ikke være mere glad. Blid og intens fugtgivende. Min hud er smidig og glødende.
2024年6月26日
Me bestelling heb ik snel gekregen
Me bestelling heb ik snel gekregen
En ik ben blij met mij mooie producten
2024年4月30日
Starskin is quality and pleasure!
I placed an order for Starskin and I am very pleased. My order arrived very quickly and exactly on time! Face masks are great!
2024年3月14日
The order came very quickly!!All the…
The order came very quickly!!All the products were in good condition and came correctly!
2024年1月25日
Refill sponge is very poorly made.
I recently purchased some sponge refills and I am extremely disappointed with their quality. I initially bought the device on Amazon.ca and although I love the device itself, I must express my frustration with the black sponge. Each and every one of them fell apart immediately after use. I decided to buy the refill, thinking that the first occurrence was just a one-time incident, but unfortunately, they were all the same. It was necessary for me to personally glue each sponge just to be able to use it. Considering the price of the product, this level of quality is simply unacceptable.
Update
The company responded to my email in a timely manner and offered me a different product. The device itself is lovely; however, the black sponge could use some improvement.
2024年1月28日
Starskin からの回答
I'm so sorry to hear!
We got your email with complaint today and responded to it. We will gladly send you a new 'limited edition' set and an extra Rubycell puff to make up for it!
Beautiful products! Super fast delivery :)
2023年10月13日
24/7 support is a farce
Cannot ever reach them for a response even with their 24/7 support! Do not buy from here.
2023年3月31日
自発的なレビュー
Starskin からの回答
I want to begin by expressing our sincere apologies for the frustration you've experienced in trying to reach our 24/7 support. We understand how essential reliable customer support is, and we are genuinely sorry for falling short of your expectations in this regard.
We take your feedback seriously, as it helps us identify areas for improvement. Rest assured, we are already taking steps to rectify this issue and enhance our support services. We are committed to ensuring that our customers can easily reach us whenever they need assistance or have questions.
Please allow us a chance to make things right. If you could kindly share more details about your experience or the specific issues you encountered, we would greatly appreciate it. Your insights will help us address the root causes and prevent similar situations in the future.
At Starskin, our mission is to provide exceptional products and service to our valued customers, and we're deeply disappointed that we've let you down on this occasion. Your satisfaction is our priority, and we are determined to regain your trust.
If you have any further concerns or if there's anything specific you'd like to discuss, please don't hesitate to contact us directly at hello@starskin.com. We're committed to resolving this matter to your satisfaction.
Once again, we apologize for the inconvenience you've faced, and we appreciate your patience and understanding as we work to improve our services.
Thank you for choosing Starskin, and we hope to have the opportunity to serve you better in the future.
Scam company
Be very wary with this company and their promotions for wholesalers
They issue promo codes that at the end of the day don’t work so you have to order paying full price
They also block your money and waste your time
BIG HASSLE - wouldn’t recommend buying anything of them
2022年5月25日
自発的なレビュー
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